Can't Install Camera Raw 8.5 w/Photoshop CC on OS X

I'm trying to install Adobe Photoshop Camera Raw 8.5 for CC on OS X. I open the .dmg file and run the AdobePatchInstaller.app. I get "Update Failed. Updates could not be applied. This patch is not applicable for you..." Hmmm. I am using Photoshop CC and I did download AdobeCameraRaw-8.5-CC-mul-AdobeUpdate. Thoughts?

Hi All,
Please provide me with a snapshot from Ps->Help->Update->Preferences. Please ensure Camera Raw entries are present here.
Please confirm your ACR version from Help->About Plugin->Camera Raw and provide us with the following logs.
You can find them at:
ACR Installer logs
For Mac:
Library\Logs\Adobe\Installer
For Win:
Program Files(x86)\Common Files\Adobe\Installers
AAM logs
For Mac:
/Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
For Win:
C:\Users\<username>\AppData\Local\Adobe\AAMUpdater
You can zip all the files together and send us through mail. This would help us in finding the root cause.
Appreciate your help. Apologize for the inconvenience.
Regards,
Ashutosh
[email protected]

Similar Messages

  • Can't install Camera RAW 6.3 into Elements 9

    I have downloaded the installer for 6.3 but when I go to install it, I get this message. "Some updates failed to install."  When it tells me to fix the problems below, all it says is:  installation failed!
    I need this update in order to open RAW images from my Canon Powershot S95.
    I am working with Elements 9 on both an iMac running OS 10.6.8 and onto a new MacBook Pro.
    I have spent an hour reading everything I can and haven't been able to find any place to send this question to Adobe by email.  The phone system for help has more than a half-hour of wait time.
    Can someone figure out this problem?
    Cherie

    Thank you. I couldn't find the Mac update section at the Adobe site by 
    using the various search options.
    But,
    The new download 6.5 installed without trouble. However, the "open with" 
    command still prompted Elements to respond with an "Unrecognized file type" 
    error, even though Elements was not listed as the default application.
    Trying to open a nef file within Actrobat still showed the nef files grayed
    out as unopenable with the application.
    I tried to do the manual copying of the camera raw.plugin from the Assets 2
    folder as you suggested. H owever it does not appear to be used in the 
    newer version (6.5). Instead, there is a Profiles directory containing two 
    further directories: CameraProfiles and LensProfiles.
    The CameraProfiles folder contains a series of further folders for various 
    camera types, and each folder had a number of .dcp files. I can't find a
    "camera  raw.plugin" anywhere within Assets 2.
    So, in sum:
    1) The disk image Elements9CameraRaw-6.5-mul-AdobeUpdate downloaded from 
    Adobe installs correctly.
    2) The default program type for .nef files was changed to Elements
    3) Elements will not open a .nef file either from "open with" or within the
    application selecting open from the menu.
    Hoping you can help me work around this problem.
    Thank you.
    Rick Connolly
    In a message dated 5/2/2012 7:43:32 P.M. Eastern Daylight Time, 
    [email protected] writes:
    Re:  Can't install Camera RAW 6.3 into Elements 9
    created by Barbara B. (http://forums.adobe.com/people/Barbara+B.)  in 
    Photoshop Elements - View the full  discussion
    (http://forums.adobe.com/message/4375630#4375630)

  • Can I install camera raw drivers for a Canon 1D X in Photoshop CS4 Windows7 64bit

    Can I install camera raw drivers for a Canon 1D X in a Photoshop CS4 Windows 7 64bit system

    you need cr 6.7 or better.
    ps cs4 can only update to 5.7
    you can either use the dng converter,
    Win
    Mac
    or upgrade your ps, Lightroom and Photoshop | Adobe Creative Cloud Photography Plan

  • Can I install camera raw 7.1 to elements 9

    can I install camera raw 7.1 to elements 9

    If I upgrade to Elements 11, will that support camera raw 7.1 and will that in turn support my Panasonic fz200 please.
    Date: Wed, 21 Nov 2012 03:23:53 -0700
    From: [email protected]
    To: [email protected]
    Subject: can I install camera raw 7.1 to elements 9
        Re: can I install camera raw 7.1 to elements 9
        created by MichelBParis in Photoshop Elements - View the full discussion
    You can't, but you can download and install the free DNG converter:see that other post:http://forums.adobe.com/thread/1102452?tstart=0
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4864030#4864030
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4864030#4864030
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4864030#4864030. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Photoshop Elements by email or at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Can not install Camera Raw 5.6

    I just recently purchased a Canon 7d so I had to update my CS4 in order to view the raw files in CS4. Everytime I try and to install Camera Raw 5.6 it keeps saying that installation failed. What am I doing wrong?
    Thanks

    You can try doing a manual install using the PSE link near the top of the main ACR 5.6 page and then find the CS4-specific instructions on that manual install page.
    The ACR update is linked from:
    http://www.adobe.com/downloads/updates/

  • How to install Camera Raw 8.0 into Photoshop CC 14.2.1

    I have just installed PS CC 14.2.1 and was used to, when I open a jpegs in PS, it immediately opens in  Camera Raw, which I like.
    I tried to install Camera Raw, but the Application Manager Application Manager keeps on informing me that the patch is not applicable for me.
    Is there a specific setting that I can make to change this feature that all the jpegs immediately open in RAW?
    Thanks

    Please try installing it manually from patcher @
    http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected
    Regards,
    Ashutosh

  • Can't open Camera Raw (CR2) files in Photoshop CS3?

    I can't seem to open Camera Raw CR2 files in Photoshop CS3, my CameraRaw plug in version says it's 4.6 - any help appreciated.

    Have you tried opening up out of Bridge? If that doesn't work you may new need to download a new driver from Canon. All my peripherals are Canon and I am always having to download new drivers everytime I update. Fortunatly they are really easy to find on Canon's site.

  • HELP!!  Adobe Updater won't work and can't install camera raw 4.6

    I just installed Photoshop CS3 Extended onto my new MacBook Pro running Mavericks OS.  My Adobe Updater says "No Internet connection.  Please check your Internet settings and/or firewall.  Waiting for connection..." That's the first problem.  I figured out how to manually update Photoshop and Bridge, but Adobe Updater still shows this message when trying to check for updates.  Also, I've tried to update Camera Raw from 4.0 to 4.6 and I can't figure out how to manually install it.  I knkow the website says to do the following:
    Mac:
    Exit Photoshop CS3 and Adobe Bridge.
    Open the Finder.
    Navigate to the root of the local disk (not the user’s home folder).
    Navigate to Library/Application Support/Adobe/Plug-Ins/CS3/File Formats.
    Move the existing plug-in to another location (for example, a new folder on your desktop). Ensure you keep this version in case you need to revert back.
    Copy the Camera Raw plug-in, Camera Raw, from the download into the same folder as in Step 4.
    Launch Photoshop CS3 or Adobe Bridge.
    I nativagated to Library/Application Support/Adobe, but there is no Plug-Ins folder.  So, I manually entered "Library/Application Support/Adobe/Plug-Ins/CS3/File Formats" and it says this folder doesn't exist.  Can anyone help me update my camera raw?!  PLEASE!!
    Thank you so much!

    Read through this thread to solve your problem:-
    http://kb2.adobe.com/cps/407/kb407110.html

  • Can't Install Camera Raw 8.4

    Just installed CS6 and Bridge. Downloaded Camera Raw 8.4. When I try to install the patch I get the message update failed patch is not applicable.  How can I get 8.4 to work?

    Which operating system?
    http://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html#Camera Raw and DNG Converter 8.4 do not work on Mac OS 10.6, Windows XP, or Windows Vista

  • Can't install Camera Raw 6.5

    I can't install the upgrade for camera raw 6.5 for PS CS5 because it says that Bridge is open. Bridge though is not open and it is confirmed by looking at the task manager.
    Any thoughts or should I forget about the upgrade to Camera Raw?

    Hi,
    OK bad news I'm afraid.
    I have just double checked the list of supported cameras and it looks like the Nikon D7100 isn't supported by PSE 10.
    You will need to buy PSE 11 or use the free Adobe DNG converter. That will take the NEF files and convert them to DNG files which can theen be used in PSE.
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=5597
    Brian

  • Can't install Camera Raw update

    I have never been able to install the current update for Camera Raw with PSE 6.0 for Mac. Even though I initially installed PSE 6.0 with all the default settings and location (Applications folder), I get the following error message when attempting to install the Camera Raw update, "The Updater is unable to locate the product to be updated."
    I access the update via PSE's "Updates..." under the "Help" menu. How can I fix this? Thanks.

    The PSE 6 updater can never ever update ACR, so just shut it off. You need to go here:
    http://www.adobe.com/support/downloads/product.jsp?product=40&platform=Macintosh
    download the update and manually install it according to the directions. Be sure to remove the old plug-in first.

  • How can I install Camera Raw 7.1?

    I have download Camera Raw 7.1 for Elements 10 to process Sony NEX7 Raw file. It comes out a AdobePatchInstaller and two support folders. When I execute the Installer, it asked to download the new Adobe Application Manager, I did. But I still can not execute the installer. When I open the Application Manager, and found the Camera Raw was not there. Adobe did not provide info for Camera Raw installationlike the older versions.

    As far as I can tell, the last supported version of Camera Raw for Photoshop Elements 10 is 6.6.
    Fortunately, NEX-7 support was introduced in Camera Raw 6.6.
    Get it here:
    Windows http://www.adobe.com/support/downloads/detail.jsp?ftpID=5316
    Mac http://www.adobe.com/support/downloads/detail.jsp?ftpID=5315

  • Can't install camera raw 4.1 on Mac

    I have an Intel iMac running OS 10.4.10, Photoshop CS3 and Bridge CS3.
    I couldn't make Camera Raw work, and it did not appear in ...Adobe/Plug-ins/CS3/FileFormat as it is supposed to do. In fact, there is no such folder in Library/Application Support...
    There is, however, a folder: Adobe/CameraRaw/Defaults/Preferences.xmp. A similar thing appears in the Photoshop CS3 in Appplication Support, but it has a bunch of Presets as well
    In the drop-down menu in Bridge "Open in Camera Raw" appears, but it is always grayed out.
    When I first went to open Camera Raw and I had this trouble I couldn't find the CR Plug-in where it seemed to belong, so I uninstalled Camera Raw. (The two folders above seem to have gotten left behind). Then I downloaded it afresh. However, the download has no read me, and it did not install itself where it belongs. It is just sitting on the desktop in a folder named DNG_Camera_Raw_4.1.dmg. In it are the two icons:
    b /Volumes/DNG_Camera_Raw_4_1/Adobe DNG Converter.app
    b /Volumes/DNG_Camera_Raw_4_1/Camera Raw.plugin.
    Where should I move them to? I am especially puzzled because I do not have the proper Application Support folder. Is there a way out of this other than uninstalling and reinstalling all of Photoshop?

    I did that long since, but it didn't help.
    Someone suggested that I purge my cache, but that looks like a pretty scary thing to do.
    Will it remove all the photo icons in Bridge? How will I find anything?
    I have to ask all these questions because in this whole mess both photoshop and bridge help have disappeared. I keep getting a message:
    b This topic is in the Help system of another product. To view the topic, install that product. file:///Library/Application%20Support/Adobe/Help/en_US/Bridge/2.0/toc.html
    This maakes no sense at all: What product?
    It refers me to Apple help on line, but there is no solution there. I will phone Support tomorrow, and perhaps there will be someone there who knows what this is about. The About for Adobe Help 1.0 and 1.1, when I bring them up in Spotlight, both claim they belong to Photoshop.
    Go know

  • Can't install Camera Raw 4.6

    I just installed Elements 6 that came with my Canon Pixma Pro 9000 Mark II printer, and when I check for updates, a Camera Raw 4.6 update is available. I download it, but when it tries to install, I get the message "The Updater is unable to find the product to be updated". My current version of Camera raw is 4.3.1

    Well, one has to install (or rather replace) this one manually...
    (I guess the most current version is 5.3....)
    If you’re using a Mac, go to your Hard-Drive / Library / Application Support / Adobe /
    Plug-Ins / CS3 / File Formats ... drag the downloaded “ Camera Raw.plugin” and the
    “Adobe DNG Converter.app” (if you replace that one as well) into that folder...
    Restart PS-Elements...
    (just in case, here is the download link:)
    http://www.adobe.com/products/photoshop/cameraraw.html
    Regards
    Nolan

  • How to install Camera Raw 6.7 for Photoshop CS6 Beta?

    I tried; it installed for CS5 only (exactly what I didn't want it to do). I don't see where the app/plugins are stored on the computer, so I haven't tried to manually fix it.
    I'd like to have my old version of ACR back for CS5, and to be able to use the new one in CS6 beta.
    Thank you!

    Hello!
    You cannot install 6.7 in CS6. It is specific for CS5.
    If you are interested by the additional camera support, I suggest that you convert a copy of the files with the DNG converter 6.7 until Camera Raw will be updated.
    If your camera manufacturer supported DNG as a native raw format, you would not have this issue. (And I can't imagine what the ACR/Lightroom and other teams would come with with the time they would win thanks to that.)

Maybe you are looking for

  • How can I delete all of my calendars and start over from scratch?

    I am sure this is an easy question because it seems that others before me have probably been in this situation. I wish to delete my calendars (and todo lists, etc) in iCal. In essence I want to start over from scratch as if I had not yet used iCal. D

  • How to send an e-mail?

    Hi. I'd be very happy if someone can help me. I'm developing a desktop application in (J2SE). Because of better debugging it would be very useful to send an "Error message" to my e-mail whenever an exception occures. How can I do that?

  • Cant reset apple tv using itunes

    Apple TV went stupid. Could not reset via unplugging power. Tried to use ITunes, as per instructions, to reset - but ITunes wont recognize its existence, when plugged in via micro USB. Tried a few times. Gnashing teeth, rending garments. General desp

  • Programming Challenge -- Your chance to win an Ulra 20 Workstation

    In order to celebrate our first ever release of early Aplpha bits of Sun Studio Compilers for Linux OS we've decided to give all of you a chance to experience first hand how indispensable our tools can be in the most challenging situations when you h

  • HT1848 How do I get a refund for an order I made by mistake

    I'm t I need a refund for an audiobook I ordered by mistake