Can't install CC package after failed initial installation - Mac OS X

Hi,
Recently my institution took the plunge and made the move to adopt Creative Cloud. As part of the switchover from CS5, I'm being used as one of the guinea pigs.
Upon first-time installation of the provided Creative Cloud package (which has installed correctly for others in my office), my iMac shut down, this obviously interrupting the installation. After restarting I Googled what to do and found forum entries on what files to remove (as there were some left over form the first installation) and followed them.
Unfortunately, when I try to install the package it fails with a generic message, and nothing is installed. I also can't run the uninstaller (same error).
Any help I can get would be greatly appreciated!

Correct diagnosis. When I went back and downloaded the PowerPC version, it worked fine. The Intel version works fine on my MacBook Pro, too!

Similar Messages

  • [FIXED]Can't install any packages after Syu

    So I did my first ever pacman -Syu today and I'm having severe pacman issues now.  At the bootup screen, it will complain about how it is unable to mount the pacman database.  Whenever I try to install a new package, I get hundreds of lines worth of errors, all the them ending in "already exists in filesystem."
    I'll post more of the output later tonight when it cools down in my apartment, the laptop this is all happening on is having overheating problems at the moment.
    In the meantime, ideas??
    Last edited by Xelinis (2008-06-10 01:46:40)

    Xelinis wrote:At the bootup screen, it will complain about how it is unable to mount the pacman database.
    So you have /var/lib/pacman on a separate partition?  From you description, pacman can not find that folder and so does not know which package any of the files on your system come from.  So it sounds like a mounting issue rather than a pacman issue.

  • Can't install Elements 10 after I bought it in 2012

    Can't install Elements 10 after I bought it in 2012 on my new iMac. I have redownloaded, uninstalled, called Adobe, online chatted with them, am on hold now for 1.5 hours. Can anyone please help me. My computer that Elements was originally installed on was stolen in a burglary. I just want what I have already purchsed. One message told me that my serial number was wrong, but it is not wrong!
    Here is the latest error message I received:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 20 error(s), 3 warning(s)
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    ----------- Payload: {A44863BF-8DB8-4D22-88DB-5A02BE319840} Adobe Linguistics CS5 5.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/Linguistics/5.0/Providers/Proximity/11.00/swd58.ths" Error 0(Seq 408)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 408)
    ----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/Photoshop Elements/10.0/Photo Creations/shapes/Crop Shapes.csh" Error 0(Seq 6475)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 6475)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Linguistics CS5: Install failed
    ERROR: DW050:  - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed

    ....and in addition to reading the link Todd posted, it would probably make much more sense to post a few specs of your hardware, so someone could at least take a guess at what might be going on. You know, not much point to just saying that something doesn't work when we cannot possibly have the slightest clue about your specific audio hardware and its settings. Could be anything from bad drivers to genuine problems in AE, but who's to say?
    Mylenium

  • How can I install multiple packages in one time?

    I use Software Update on this PowerBook to download, keep the packages and install onto my 3 Mac's.
    The question is how can I install multiple packages (update stuff) in one time (as we can do with Remote Desktop)? Just to save my time from retarting the machines for every single (required) packages.
    Many thanks, and happy new year.

    320/2766
    Happy New Year Ekapon,
    Instead of downloading the packages in advance,
    check (Software Update default) every software you need, then choose "Install & Keep Package" from the Install menu.
    This will install everything without needing to update prebindings and restart between each installation.
    Axl

  • Can I install Flash CS4 after installing, activating & updating Photoshop CS5 ?

    Can I install Flash CS4 after installing, activating & updating Photoshop CS5 ?

    Sure. I have Flash 8, CS3,4,5 all installed and each will run.

  • After an initial sync my iphone phots are gone and not on the computer, can i retrieve them?, After an initial sync my iphone phots are gone and not on the computer, can i retrieve them?

    After an initial sync my iphone phots are gone and not on the computer, can i retrieve them?, After an initial sync my iphone phots are gone and not on the computer, can i retrieve them?

    Is this is a new iPhone that had never been synced with iTunes on any computer - the first time this iPhone was connected to iTunes on this computer which has been used to sync with another iPhone or iOS device?
    The first time a new iPhone is connected to iTunes on a computer that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device, or set up the iPhone as a new iPhone.
    If you choose the former, the Camera Roll on the new iPhone is replaced with the Camera Roll contents included with the backup for the other iPhone or iOS device.
    Syncing with iTunes alone does not touch the iPhone's Camera Roll.

  • After an initial sync my iphone photos are gone and not on the computer, can i retrieve them?, After an initial sync my iphone phots are gone and not on the computer, can i retrieve them?

    After an initial sync my iphone photos are gone and not on the computer, can i retrieve them?, After an initial sync my iphone phots are gone and not on the computer, can i retrieve them?

    taylorumbc wrote:
    I sync my iPhone, which has plenty of space for all my songs.  When I look at my phone later, there are songs with the damned download icon.  Why?
    because they have not been **** well downloaded to your iPhone and Setttings > Music has Show all music turned on...
    Why can't I download them properly to my phone?
    Are they selected to sync in iTunes?

  • I can not install the Express after the Extreme tha AirPort tool is of no help. It does not display any base station.

    I can not install the Express after the Extreme tha AirPort tool is of no help. It does not display any base station.

    What is the exact model of the AirPort Express that you are trying to install? Which version of the AirPort Utility are you using? What is the operating system and version, and on what device, are you running the AirPort Utility on?

  • Can I install earlier versions after installing latest version?I have 12 installed on new computer but would like to install 8, 10, and 11

    Can I install earlier versions after installing latest version? I have 12 installed on new computer but would like to install 8, 10, and 11

    This is easily one of the most popular requests on this forum.
    Try http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
    Follow the Very Important Instructions on that page first otherwise the links will not work.

  • Satellite M30: can't install Common Modules after OS update

    Hi everyone,
    I have changed my OS from Win XP to Win XP Pro. Now I try to install Common Modules but when I try to launch it, the setup is visible in the Windows Task Manager but nothing happens. Do you have some idea to help me?
    Thanks

    Hello
    First of all be sure you install all stuff in the right installations order. That means Common Modules must be installed before you start installation of any other Toshiba tool or utility.
    Common modules can be installed like any other application following installations wizard.
    Unfortunately I can not tell you anything because I dont know which installations order you have used.
    Try to explain exactly how you make OS installation and OS configuration. Check also delivered Tools & Utilities CD. I am not 100% sure but maybe there you can find html document with exact installations order.

  • Can't install 14.1.0 update on my Mac Lion, 10.7.5.

    Hi there,
    I can't install 14.1.0 update package on my Mac Lion, the version is 10.7.5, My Office for Mac 2011 version is 14.0.0, it always tell me: "Office 2011 14.1.0 Update can't be installed on this disk. A version of  software required to install this update was not found on this volume." I read the threads about installing update package failed and reinstall Office follow: http://www.office.mvps.org/install/reinstall_office2011.html, but, I can't install update package still.
    Any suggestions?
    Thanks a lot!

    Thanks a lot for your answer first.
    But, It doesn't work for me :(.
    Actually, I have one hard disk drive only and there are two partitions on it, and I installed Mac 10.6 and Office 2011 on partition 1 and installed Mac 10.7 on partition 2 recently, is it the point of the issue?
    I removed the Office 2011 installed at partition 1 by running "Remove Office 2011 Uninstaller.pkg" introduced in the "http://www.office.mvps.org/install/reinstall_office2011.html", after did this, I can't install 14.1.0 update package still, the problem is same.

  • I can not install Lion or Snow Leopard on my mac book pro

    I can´t install Lion or Snow Leopard on my mac book pro. I tells me that it can not install because :can not get the extra components required to install mac os x.

    Dec 31 22:56:47 localhost Install Mac OS X Lion[343]: @(#)PROGRAM:Install  PROJECT:Install-686.2
    Dec 31 22:56:47 localhost Install Mac OS X Lion[343]: @(#)PROGRAM:IA  PROJECT:InstallAssistant-209
    Dec 31 22:56:47 localhost Install Mac OS X Lion[343]: Hardware: MacBookPro5,3 @ 2.80 GHz (x 2), 8192 MB RAM
    Dec 31 22:56:47 localhost Install Mac OS X Lion[343]: Running OS Build: Mac OS X 10.7.2 (11C74)
    Dec 31 22:56:47 localhost Install Mac OS X Lion[343]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
    Dec 31 22:56:47 localhost Install Mac OS X Lion[343]: Env: PWD=/
    Dec 31 22:56:47 localhost Install Mac OS X Lion[343]: Env: SHLVL=1
    Dec 31 22:56:47 localhost Install Mac OS X Lion[343]: Env: __OSINSTALL_ENVIRONMENT=1
    Dec 31 22:56:47 localhost Install Mac OS X Lion[343]: Env: CI_DEFAULT_OPENCL_USAGE=0
    Dec 31 22:56:47 localhost Install Mac OS X Lion[343]: Env: OS_INSTALL=1
    Dec 31 22:56:47 localhost Install Mac OS X Lion[343]: Env: _=/System/Installation/CDIS/LCA.app/Contents/MacOS/LCA
    Dec 31 22:56:47 localhost Install Mac OS X Lion[343]: Using distribution archive from /Volumes/Image Volume/Packages/OSInstall.mpkg
    Dec 31 22:56:49 localhost Install Mac OS X Lion[343]: Using product <OSInstallDVDProduct> based on media at /Volumes/Image Volume at distance 10
    Dec 31 22:56:49 localhost Install Mac OS X Lion[343]: Using product <OSInstallESDProduct> based on distribution at /Volumes/Image Volume/Packages/OSInstall.mpkg at distance 5
    Dec 31 22:56:49 localhost Install Mac OS X Lion[343]: Checking Software Update catalog URL http://swscan.apple.com/content/catalogs/others/index-lion-snowleopard-leopard.m erged-1.sucatalog
    Dec 31 22:56:49 localhost diskmanagementd[332]: DM ->T+[DMToolBootPreference getPartitionBootability:]: inUDS=0x1144acc30=disk0s2=Mac os X
    Dec 31 22:56:49 localhost diskmanagementd[332]: DM ..T+[DMToolBootPreference getPartitionBootability:]: PMBootable=1            (bootable right now without any further action)
    Dec 31 22:56:49 localhost diskmanagementd[332]: DM ..T+[DMToolBootPreference getPartitionBootability:]: PMBootCapable=0         (bootable if you call MKCFPrepareBootDevice)
    Dec 31 22:56:49 localhost diskmanagementd[332]: DM ..T+[DMToolBootPreference getPartitionBootability:]: PMBootSurgeryRequired=0 (for primitive MBR on BIOS, add boot block and loader)
    Dec 31 22:56:49 localhost diskmanagementd[332]: DM ..T+[DMToolBootPreference getPartitionBootability:]: PMFSSurgeryRequired=0   (for primitive MBR on BIOS, add boot block and loader)
    Dec 31 22:56:49 localhost diskmanagementd[332]: DM ..T+[DMToolBootPreference getPartitionBootability:]: PMNewfsRequired=0       (bootable with MKCFPrep but it will rudely carve)
    Dec 31 22:56:49 localhost diskmanagementd[332]: DM <-T+[DMToolBootPreference getPartitionBootability:]: MKerr=0 out=4=0x4
    Dec 31 22:56:49 localhost Install Mac OS X Lion[343]: No available package ref for compatibility update. Ignoring.
    Dec 31 22:57:04 localhost Install Mac OS X Lion[343]: Using product <OSSoftwareUpdateCatalogProduct> from product keys 11C74_ServerEssentials at distance 25
    Dec 31 22:57:06 localhost Install Mac OS X Lion[343]: Created IATool object:15d114d0
    Dec 31 22:57:08 localhost Install Mac OS X Lion[343]: Preventing machine sleep.
    Dec 31 22:57:08 localhost Install Mac OS X Lion[343]: Using product IA_PKSecureNetEnabledProduct <file://localhost/Volumes/Mac%20os%20X/Mac%20OS%20X%20Install%20Data/> at distance 5
    Dec 31 22:57:08 localhost Install Mac OS X Lion[343]: Using mutable product path: /Volumes/Mac os X/Mac OS X Install Data
    Dec 31 22:57:08 localhost Install Mac OS X Lion[343]: Retrieving 50 packages (3.766 GB)
    Dec 31 22:57:42 localhost Install Mac OS X Lion[343]: Failed to verify Danish.pkg: xar_verify failed
    Dec 31 22:57:42 localhost Install Mac OS X Lion[343]: Retrying file://localhost/Volumes/Image%20Volume/Packages/Danish.pkg after 1 failure(s)
    Dec 31 22:57:42 localhost Install Mac OS X Lion[343]: Retrying file://localhost/Volumes/Image%20Volume/Packages/Danish.pkg after 2 failure(s)
    Dec 31 22:57:42 localhost Install Mac OS X Lion[343]: Retrying file://localhost/Volumes/Image%20Volume/Packages/Danish.pkg after 3 failure(s)
    Dec 31 22:57:42 localhost Install Mac OS X Lion[343]: Failed to retrieve file://localhost/Volumes/Image%20Volume/Packages/Danish.pkg (Error Domain=com.apple.PackageKit.PKFileDownload Code=3 "The operation couldn’t be completed. (com.apple.PackageKit.PKFileDownload error 3.)")
    Dec 31 22:57:42 localhost Install Mac OS X Lion[343]: Failed to download package from file://localhost/Volumes/Image%20Volume/Packages/Danish.pkg and no alternate source.
    Dec 31 22:57:42 localhost Install Mac OS X Lion[343]: Stopped operation queue with Error Domain=IAErrorDomain Code=402 "Kan ikke hente de ekstra komponenter, der kræves til installering af Mac OS X." UserInfo=0x115d8b540 {NSLocalizedDescription=Kan ikke hente de ekstra komponenter, der kræves til installering af Mac OS X., NSUnderlyingError=0x117362000 "The operation couldn’t be completed. (com.apple.PackageKit.PKFileDownload error 3.)"}

  • I have deleted safari on os x 10.7.1  , and now I can not install it , he say " This update requires mac ox 10.6 "

    I have problems in the Safari browser  , and I have deleted the program using the "Clean My Mac" App and now I can not install it , he say " This update requires mac ox 10.6 "
    I would like to install the Safari browser on my system Lion os x 10.7.1 …..

    Upgrading to Snow Leopard
    You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
           2. 1GB of memory
           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s MobileMe service; fees and
               terms apply.
    Actually, you cannot download Snow Leopard. You downloaded a Snow Leopard updater.

  • My mountain lion upgrade is take long after the initial installation finish it is showing increasing negative number like -50 munites remaining

    My mountain lion upgrade is take long after the initial installation finished it is showing increasing negative number like -50 munites remaining while still saying installing os x on the disk.
    I mean it starting saying time remaining about 6 munites
    Now it up to time remaing about -55 munites
    I thing something is wrong with this installation and all I did is fallow the onscreen instruction
    Thank

    You might want to just manually power down your machine and, if necessary, start the installation process anew. You're unlikely to damage anything by doing this. It may have actually installed and is just hanging when it's supposed to reboot.
    Good luck,
    Clinton

  • How can I install the HP 8600 plus to my Mac 10.9.2 in order to scan???

    HELP!!!
     How can I install the HP 8600 plus to my Mac 10.9.2 in order to scan???

    Hi,
    Please try the following package:
         http://ftp.hp.com/pub/softlib/software12/COL51752/oj-125213-2/HP-Inkjet-SW-OSX-Mavericks_v12.34.37.d...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Maybe you are looking for

  • Getting Ora 01843  not a Valid month Error

    Hi I was trying to assign the data in MM/DD/YY format from a date value '09/25/2009'.. I cannot Obain the result i always get this ORA-01843: not a valid month May i ask you kindly to help me out here. Below is the code Snippet; DECLARE lv_date DATE;

  • SOA Composite (having refernce to MDS )Deployment thru ANT script

    I have been trying to deploy SOA composite which has reference to 'oramds:/soa/shared/workflow/TaskServiceInterface.wsdl' thru ANT script.But getting below error - scac-validate: [echo] Running scac-validate in D:\apps\saurabhk\deployment\Error Loggi

  • How to remove scratches?

    I've got a **** scratch on the front of my mac, I've been looking all over to internet to try and find something, is there anything I can do? Thanks.

  • WL8.1 crashed during deployment of EJB from ear file

    Hello, WL8.1 crashed during deployment of EJB from ear file on SunOs 5.8: error: Invalid class file format in /export/home/bea/j2sdk1.4.1_03/jre/lib/rt.jar(java/lang/AssertionError.class). The major.minor version '48.0' is too recent for this tool to

  • Setting number of decimal points using double

    Is it possible to set the number of decimal points e.g. double a = 2 * Math.random() - 1; If I print this it would show something like 0.2342345434332. What I want to do is show 0.234. Is this possible?