Can't install Creative Centrale?
Can't install Creative Centrale?> I just received a Creative Zen Mozaic 6GB as an early birthday present (YAY!), but couldn't use the installation CD that came with it as the mini CD won't sit in my vertical tray *rolls eyes*
So I downloaded the Centrale software from the website, and when I tried to install it I got the following message:
"Your version of Windows Operating System is not supported by Creative Centrale. Please upgrade to Windows XP Media Center Edition 2005 or later versions before resuming installation"
?The packaging says that it's compatible with MS Windows XP Service Pack 2 or higher.
My computer is Windows XP Media Center 2002, Service Pack 3
So according the box I ought to be able to use the software included, but I can't actually use the disk provided; and I can't use the software I downloaded from the site (is this the same as the one on the disk?).
Any ideas on how I can get Centrale to work on my PC? Clearly upgrading my operating system is out of the question! ?
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
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6024] Mon Feb 09 22:07:36 2015 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.0.50.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
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Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 45268.7 milliseconds (45.2687 seconds) DTR = 12.8124 KBPS (0.0125121 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
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Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
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6024] Mon Feb 09 22:07:36 2015 ERROR
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6024] Mon Feb 09 22:07:36 2015 INFO
-------------------- END - Updating Media Sources - END --------------------
:: END TIMER :: [Total Timer] took 85609.3 milliseconds (85.6093 seconds) DTR = 1538.06 KBPS (1.50201 MBPS)
6024] Mon Feb 09 22:07:36 2015 ERROR
DW013: Cannot initialize payload session
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DS011: No media information provided for removable source location
ERROR: DW013: Cannot initialize payload session
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
6024] Mon Feb 09 22:07:36 2015 INFO
Exit Code: 7 - Unable to complete Silent workflow.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
thanks in advance for any suggestions - let me know what more is needed ..... -
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Zen Stone GB. Firmware: .6..
My PC: AMD Athlon 3200+, Windows XP SP3, IE7, Windows Media Player .0.572.5230
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When InstalShield runs I get the following message:
>SetupDLL\SetupDLL.cpp(298)
PAPP:Creative Media Lite
PvVENDOR: Creative Technology Limited (www.creative.com)
PGUID:A99CB37-AEBO-492F-A85A-8A2536D22393
$9..0.429
@Windows XP Service Pack 3 (2600) !E 7.0.6000.6640
Followed by Error Code 5002.
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I was able to talk to our Advanced Support Group (ASG) regarding this issue. And according to them, that it might be possible that SP3 would be the reason why you are unable to install the Creative ZEN Stone Starter Pack. According to our ASG, that the main difference between SP2 and SP3 is network security feature called Network Access Protection, which scans the integrity of a computer before connecting to a corporate network, which is absolutely useless for end users at home. As being one more security feature in Windows XP, this can possibly cause various problems with multimedia applications.
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Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088 -
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http://www.adobe.com/in/products/creativecloud/tech-specs.html
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brook55 wrote:
i have creative suite 5.5 for windows, i have just brought a mac, how can i install creative suite?
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You must either purchase a new copy of CS6 for your Mac or join the Creative Cloud (and pay the monthly fee).
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