Can't install Creative MediaSource on Vista

Even though I've plugged in my Zen, the Creative MediaSource installer claims that no supported device can be found.

I'd install iTunes on my computer before I'd install Vista and I <i>hate</i> iTunes.
I spent most of yesterday afternoon trying to help a friend's new computer to work with his older devices and programs.
Guess what? It's not just Creative that has problems with Vista- a <i>lot</i> of legacy devices do. He was pretty sad when he found out $600 worth of his stuff wouldn't work with his new computer.
Doesn't Vista at least come with a Compatibility Mode? :|

Similar Messages

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    I had this problem, and followed the advice given by the FAQ's etc. Didn't work. However, as I had to update Spyware Doctor I turned that off alone. Tried the update and it worked!
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  • Can't install creative suite 5.5

    I can't install Creative Suite 5.5 on a PC running Windows 7.  Have tried twice but keep getting "Your installation encountered errors".  The most recent time shows 2 error messages:
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    ERROR: DW013: Cannot initialize payload session
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    OK, I figured out how to get the install log - on my latest (3rd) attempt to install (and between each time powering down and back on again before trying to install again), I got the same 2 errors messages as indicated in my original post.  The Install Log is as follows:
    6024] Mon Feb 09 22:07:36 2015  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 4.0.50.0
    Win OS version: 6.1.1.0 64 bit Type: 1
    ::START TIMER:: [Total Timer]
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    CHECK : Credentials
    Load Deployment File
    Create Required Folders
    Assuming install mode
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    Looking up install source path
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    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: D:\Adobe CS5_5
    Updating media info for: {0094FC04-A548-4D8F-87C1-140431F76C2E}
    6024] Mon Feb 09 22:07:36 2015 ERROR
    DS011: No media information provided for removable source location
    6024] Mon Feb 09 22:07:36 2015  INFO
    --------------------  END  - Updating Media Sources -  END  --------------------
    :: END TIMER :: [Total Timer] took 85609.3 milliseconds (85.6093 seconds) DTR = 1538.06 KBPS (1.50201 MBPS)
    6024] Mon Feb 09 22:07:36 2015 ERROR
    DW013: Cannot initialize payload session
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s), 0 warning(s)
    ERROR: DS011: No media information provided for removable source location
    ERROR: DW013: Cannot initialize payload session
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    6024] Mon Feb 09 22:07:36 2015  INFO
    Exit Code: 7 - Unable to complete Silent workflow.
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    thanks in advance for any suggestions - let me know what more is needed .....

  • Can't install Creative Media Lite - Clash with Windows XP Home SP

    Zen Stone GB. Firmware: .6..
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    Here's 2 messages from Creative Customer Support. Looks like there may be a clash with SP3 so, 'Come on Guys', let's get it fixed.
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    I was able to talk to our Advanced Support Group (ASG) regarding this issue. And according to them, that it might be possible that SP3 would be the reason why you are unable to install the Creative ZEN Stone Starter Pack. According to our ASG, that the main difference between SP2 and SP3 is network security feature called Network Access Protection, which scans the integrity of a computer before connecting to a corporate network, which is absolutely useless for end users at home. As being one more security feature in Windows XP, this can possibly cause various problems with multimedia applications.
    Best Regards,Creative Customer Support ServicesCreative Labs Europe

  • Can I install Creative Cloud on my laptop at home, my desktop at work and iPad at home?

    Can I install Creative Cloud on my laptop, windows, at home, my desktop, windows, at work and my iPad, Apple, at home?

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  • Can't install flash player on vista. error 1602

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  • Can i install creative cloud on a macintosh

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    Yes, CC is cross-platform enabled right from the start.
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  • I have creative suite 5.5 for windows, i have just brought a mac, how can i install creative suite?

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    brook55 wrote:
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