Can't install creative suite 5.5

Question

I can't install Creative Suite 5.5 on a PC running Windows 7.  Have tried twice but keep getting "Your installation encountered errors".  The most recent time shows 2 error messages:
ERROR: DS011: No media information provided for removable source location
ERROR: DW013: Cannot initialize payload session
Any suggestions?

Answer 1

OK, I figured out how to get the install log - on my latest (3rd) attempt to install (and between each time powering down and back on again before trying to install again), I got the same 2 errors messages as indicated in my original post.  The Install Log is as follows:
6024] Mon Feb 09 22:07:36 2015  INFO
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Visit http://www.adobe.com/go/loganalyzer/ for more information
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START - Installer Session
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RIBS version: 4.0.50.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 45268.7 milliseconds (45.2687 seconds) DTR = 12.8124 KBPS (0.0125121 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 38127.6 milliseconds (38.1276 seconds) DTR = 3438.03 KBPS (3.35745 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: D:\Adobe CS5_5
Updating media info for: {0094FC04-A548-4D8F-87C1-140431F76C2E}
6024] Mon Feb 09 22:07:36 2015 ERROR
DS011: No media information provided for removable source location
6024] Mon Feb 09 22:07:36 2015  INFO
--------------------  END  - Updating Media Sources -  END  --------------------
:: END TIMER :: [Total Timer] took 85609.3 milliseconds (85.6093 seconds) DTR = 1538.06 KBPS (1.50201 MBPS)
6024] Mon Feb 09 22:07:36 2015 ERROR
DW013: Cannot initialize payload session
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DS011: No media information provided for removable source location
ERROR: DW013: Cannot initialize payload session
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
6024] Mon Feb 09 22:07:36 2015  INFO
Exit Code: 7 - Unable to complete Silent workflow.
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END - Installer Session
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thanks in advance for any suggestions - let me know what more is needed .....