Can't install CS3 Upgrade on NEW iMac 24". An Imac DVD drive issue?

My CS3 Design Premium Upgrade CD fails to install Photoshop on my BRAND NEW iMac yet it is able to install everything else on the CS3 disc. I just bought this iMac yesterday and CS2/CS3 Upgrade are the FIRST things I installed (besides updates) when I turned it on. I'm still using 10.4.10.
I searched through the Adobe forums and the internet as to how others with the same issue have dealt with the problem, but it seems the most common reason is that people had installed Photoshop CS3 beta previously as well as older Flash/Acrobat plug-ins conflicting with the installation process. Further, these causes seem to be effecting Windows users.
So a few hours ago I tried to COPY the upgrade CD contents to my hard disk, I get the message:
"The Finder cannot complete the operation because some data in 'AdobePhotoshop 10en_US.dmg' could not be read or written. (Error code -36)."
This procedure of copying to the disk (and the resulting error message) is SPECIFICALLY addressed in the Adobe support pages TechNotes:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401429&sliceId=2
The page says that it may be a drive issue that is causing the problem. Of the 7 possible solutions given on the page, I've narrowed it down to only 1 option left (but I can't try it since I don't have another Mac!):
"*Solution 4*: Copy the software to the hard drive of a different computer.
*If the software copies successfully, the model of DVD drive on your original computer might not be able to read the DVD. Contact the DVD drive or computer manufacturer for any updates that might be available.*"
But what's funny (or annoying rather) is, I had a 20" Alum 2.4 iMac earlier this year (returned because of screen problem), and the CS3 upgrade installed without any problems on it!..??? And according to the iMac specs, the 20" and 24" models both have the same DVD drive make right?
Any ideas??? Are there other 24" iMac users who are experiencing similar problems? If not, then I guess I may have to return yet another iMac...which I'm reluctant to do since this screen is PERFECT! I'm scared to get another iMac with the dreaded screen gradient issue.

I just solved the problem.
I tried copying the DVD files to the hard disk about 7-8 more times. The last try SUCCESSFULLY copied to the disk and I was able to install Photoshop CS3.
Yay.

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Installing CS3 Upgrade On New Laptop That's Not Had Full Install

Frustrated!
Got a new laptop for Christmas. OS is Windows 7 Home Premium SP1
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CS3 upgrade is currently installed on my desktop machine running Window XP SP2.
I'm trying to install on my new laptop as my 2nd install, but the installation keeps failing!
With each attemt I expect to be asked to stick the original install disc (version 5) to verify but that does not happen, it never asks for it!
I have tried both Run as administatror and also in XP compatibility mode with zero results.
Am I going to need to install the full version 5 and then go through installing upgrades until I get to CS3? I'm trying to avoid all that time if possible!

Near as I can tell you haven't named one specific error message in all your posts above.
Could you be a little more specific about what's going wrong when you say:
Sapphire Studios wrote:
I'm trying to install on my new laptop as my 2nd install, but the installation keeps failing!
You've leapt to the conclusion that it's a problem with the software being an upgrade; I'd like to confirm that, that's all.
By the way, there were problems with even Photoshop CS5 working on some AMD processors up until an update was released (well after the initial release of PS CS5)... Not sure if this has anything to do with what you're doing, but if even more modern versions of Photoshop didn't get along with AMD processors there could be a compatibility issue... Did Photoshop CS3 specifically claim compatibility with the type of AMD processor you have, or is there too much of a time difference between them?
-Noel

Installing CS3 Upgrade on new machine? CS2 registered user on old machine

I was wondering if I would be able to install a CS3 Upgrade on a new iMac I plan to purchase....I have a fully registered CS2 version on my current iMac, so therefore I think I'd be eligible to only purchase the upgrade...but would I need to install CS2 on the new iMac first, then the upgrade? Would doing this affect the upgrade because of multiple activations on CS2?
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Just install CS3. During the installation you'll be asked for some proof
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The serial no. for CS2 renders error message: "Serial no. does not match...".

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had to delete my hard drive and start anew. I reinstalled my old CS2 and to start it would not let ne register it and now it won't let new use my CS3 upgrade. can anyone help

but it's not giving me an error it just starts and shows the icon on the launch bar and then the icon disappears and nothing happens. Jeff L Franz <Removed by Moderator>
From: Jeff A Wright <[email protected]>
To: jeff franz <Removed by Moderator>
Sent: Friday, November 21, 2014 6:42 PM
Subject: How to re-install CS3 upgrade version?
How to re-install CS3 upgrade version?
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussionI am sorry Jlfranz please be aware you have posted in a public forum. If you can provide details on the type of error you are experiencing then it may be possible to suggest a next step. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6952663#6952663 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6952663#6952663 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Cannot install CS3 on my new computer

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Have you tried installing it or are you just assuming you cannot. You are normally allowed to install and activate on two machines.
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Can't install CS3 Upgrade on NEW iMac 24". An Imac DVD drive issue?

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