Can't install CS4 on vintage computer

I have CS3. It was installed on my old Mac (circa 2006). My computer broke - it won't start, and my Apple store couldn't get it to fully start. I got a new (used) Mac (circa 2008). I keep getting an error message about the serial number when I try to install. How can I deactivate CS3 on my broken Mac so I can reinstall it on my working computer?

Hello CorCor,
you can try this too: "Telephone numbers of customer service and technical support Adobe worldwide" at Adobe Connect Support phone numbers
Hans-Günter

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