Can't install CS5 update

just installed Photoshop CS5 (upgrade) on my new computer, and it won't activate.  Says it can't find a qualifying product.  Do I have to install my CS3 1st?

Trevor,
Once, the "stick previous version into multi-drive," was the accepted method. About the time that Adobe began offering download versions, I think they added the "previous version's S/N) to the process, as some would not have an installation disc. It also might have been that they were able to expand the database for S/N's, to accommodate the later method. Just speculating, based on past experiences.
Good luck to the OP.
Hunt

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