Can't install desktop application on Mac (10.7) - invalid migration?
Hey guys,
I'm trying to install the desktop version of Adobe Story on my Mac Air (10.7) but I'm getting an error. The following is the contents of my system log:
Oct 20 14:38:30 Erics-MacBook-Air-2 Adobe AIR Application Installer[65784]: Application Installer begin with version 3.4.0.2710 on Mac OS 10.7.4 x86
Oct 20 14:38:30 Erics-MacBook-Air-2 Adobe AIR Application Installer[65784]: Commandline is: /Users/elee/Documents/AdobeStory.air
Oct 20 14:38:30 Erics-MacBook-Air-2 Adobe AIR Application Installer[65784]: Installed runtime (3.4.0.2710) located at /Library/Frameworks/Adobe AIR.framework
Oct 20 14:38:31 Erics-MacBook-Air-2 Adobe AIR Application Installer[65784]: Unpackaging file:///Users/elee/Documents/AdobeStory.air to /var/folders/nw/k2rvjn854sz6fcjt0855jc840000gn/T/FlashTmp.RyPhJu
Oct 20 14:38:42 Erics-MacBook-Air-2 Adobe AIR Application Installer[65784]: Migration signature validation failed
Oct 20 14:38:42 Erics-MacBook-Air-2 Adobe AIR Application Installer[65784]: Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid migration signature" errorID=5023]
Oct 20 14:38:50 Erics-MacBook-Air-2 Adobe AIR Application Installer[65784]: Application Installer end with exit code 7
Oct 20 14:38:50 Erics-MacBook-Air-2 com.apple.launchd.peruser.501[111] ([0x0-0xa24a24].com.adobe.air.ApplicationInstaller[65784]): Exited with code: 7
Any help would be greatly appreciated.
Thanks,
Eric.
Hi,
please follow the following steps:
- download the installer directly from this link - https://story.adobe.com/2310AIRFix/AdobeStory.air
- double click to install.
- If you still see an error please uninstall current version of Adobe Story completely - drag drop the application to trash (on mac) and then try installing again by double clicking on the installer (AdobeStory.air).
thanks for your support,
Adobe Story Team.
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com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist
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