Can't install downloads, "Disc images couldn't be displayed"

I have just received my new Lion running Mac Mini. I was able to download the latest version of Flash player, but when I tried to install it the icon would only appear briefly, and would then be replaced with the error "disc images couldn't be displayed" with the reason given as 'no mountable file systems' this is the same for other things I have downloaded. I am (in general) clueless!

Hi, gensat651. Welcome to the Discussions.
DC++ is a Windows-only program. It does not run under Mac OS X, hence you cannot install it under Mac OS X.
To locate freeware and shareware applications for Mac OS X, I recommend searching MacUpdate or Version Tracker. The user-submitted reviews accompanying the listings can be helpful in sorting the wheat from the chaff.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

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Frustrated! CS5 Design Premium stuck extracting, disc images couldn't be opened :(

Hello out there! I have searched the forums and all over the web trying to find a solution to this issue. I am extremely frustrated and hoping to get some help as I have been holding for Adobe Customer Support for over 3 hours and have given up hope there. I have been trying to personally trouble shoot this issue for over a week, so if anyone can help i would be extremely grateful!!!
I am trying to install the downloaded adobe creative suite 5.5 design premium. The files have downloaded and are now stuck on "extracting... this may take a while". An warning immediately pops up that said "The following disc images couldn't be opened" and then references - Image: DesignPremium_CS5_5, Reason: error-4960.
I have tried to download the suite several times and as soon as I open up the installer, it takes me to the very same point of download, which is "extracting" and the error message keeps popping up. I thought maybe there was some type of corruption that took place during the download, so I even deleted the user account and all applications and files and overwrote the drive, then created a new user account in order to reset the download. After waiting another 3.5 hours for the suite to download, it is happening all over again. I am on a brand new macbook pro, running os x 10.7.2
Thanks for any help, this has been very frustrating for the last 2 days. See screen shot below...
Chris

Your screenshot is not visible.
Anyhow, try a different browser. What were you using?
Firefox is known to work well with the download manager when other browers fail.

Can I install/download a Student & Teacher edition of a Creative Suite onto more than one Mac?

Can I install/download a Student & Teacher edition of a Creative Suite onto more than one Mac?

You can install it on up to two computers. You can find more details within the End User License Agreement at http://www.adobe.com/products/eulas/#desktop.

Photoshop Elements 10: Can't install from disc

Please help. Just purchased software and not sure how to install from discs. Nothing popped up when I inserted disc, but I can see the files? Which ones do I use?

Looks like you are installing from the wrong disc. Can you verify and get back if you still have problems?
Disc Number
Description
1
Windows
2
Windows 7 (64 bit)
3
Mac OS
4
Adobe Premiere Elements content disc for Windows
5
Adobe Premiere Elements content disc for Mac OS

I can't install downloaded apps from itunes

i downloade millitalk from itunes, but i cant install it on my macbook

For such applications read http://en.wikipedia.org/wiki/Comparison_of_VoIP_software
Only those that are compatable with OS X can be installed on your Mac
So all of the ones listed there for mobile device will not work

I can't make a Disc Image of a CD, but I can make one of a DVD in Disc U.??

I am trying to copy a cd I made with my band without having to use iTunes, and I read that you can use the disc utility to do this. I followed the steps, but It would not let me create a disc image, saying "disc1.cdr not recognized"
But then to see if it was the same story for DVD's, i tried making a Disc Image of iLife and it worked fine? Can someone explain why it doesn't work on CDs but does for DVD's?

Disk Utility cannot work with audio CDs. Sectors on audio CDs are larger than data CDs, and are not an exact multiple of the 512 byte hard drive sectors. An audio CD does not have a directory or file system. It is one long tack, with an index telling where each song starts and ends. The Finder will show a series of AIFF files for an audio CD, and will convert to real AIFF files if you copy them to the hard drive, but iTunes os the only way to burn audio CDs in OSX.

Can't create BR disc image

Trying to export Encore project to a BluRay disc image. The error message says I'm using too many characthers in the image name, but I'm only using six characters, all letters.
Help?

Can you post a screenshot of your build panel? Of the error message? I don't recall this error before, and a 6 letter name certainly shouldn't result in an error.

I'm trying to install Firefox 4.0, but I get "Warning: the following disc images couldn't be opened. Reason: not recognized"

Mac OS X.

Make sure you download the correct version for your system. See [http://www.mozilla.com/firefox/all.html this page] to see all systems and languages.
For help installing Firefox, see [http://support.mozilla.com/en-US/kb/Installing+Firefox this article].
If the message appears even though you're doing everything right, please show me a [http://www.wikihow.com/Take-a-Screenshot-of-the-Entire-Screen screenshot] of it so we can work from there.

I'm downloading the adobe master collection 6 free trial and it has finished downloading but it is stuck in the "extracting" process.... there is an error displaying that says: "The following disc images couldn't be opened: MasterCollection_CS6 Error 4960

any help would be much appreciated!

Sounds as if the disk image file is corrupt. If I were you, I'd try downloading it again.
Clinton

Can't install cs2 disc 2 from download.hours now

The installer keeps looking for a disk ... tech suppot say to uninstall ol versions which I did.... I am about to give up

This topic has been discussed in message #11 of http://forums.adobe.com/message/4919014#4919014?sdid=KCHDS.

Can't install downloaded Blackberry Desktop software

I downloaded the latest version of the BB 8100 desktop software from the BB site to my computer. It unzips OK but when it starts to install it stops every time. Have exited every Windows program first. Any ideas?

Problem:
Similar but not the same as errors 2738 1607 encountered with installing blackberry desktop manager software, there is no error message here, simply the WinZip Self Extractor completes, then the Installshield Wizard opens and appears to be installing. After several seconds, a BlackBerry window opens (BlackBerry Desktop Software - Installshield Wizard) with the message: "The wizard was interrupted before the BlackBerry Desktop Software could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again.    Click Finish to exit the wizard.
Solution(s)
Ok, saw this thread was un answered so I thought I would reply in case anyone out there has this issue too, it drove me mental for a week too. (before you read on I am not responsible for any messed up computers, blackberries or anything at all! This is a GUIDE that worked for me and not the law!) So, here we go… I tried many many things to fix this, I am on Vista home, berry 9700 bold 2, TELUS Mobility (doesn’t really matter), Blackberry handheld OS 5.0, Vista Desktop Manager 5.0.1. English without media manager/roxio w/Sp1 downloaded from blackberry. I tried just about everything you can imagine, know my way around computers reasonably well (or so my mom tells me haha) and uninstalled the previous version of desktop manager with REVO uninstaller etc...
Some of the other things I tried that did NOT work for me but MAY WORK for you are as follows, what ultimately worked for me was step C and all sub sections of, I might start there but I am writing this in order of things I tried.
Solution A) un/re registering vbscript.dll (in c:windows\system32) to no avail…click start, run cmd prompt (should open as admin),
1. Start à Accessories à right-click Command Prompt and select Run as Administrator. A Windows Elevation confirmation screen will pop up. Confirm the action OR alternatively just run CMD from Start àrun à cmd and it should run as admin
2. The Command Administrator Prompt opens to something like the following- C:\Windows\system32>. If anything else change directory by typing this without quotes: “cd\windows\system32”
1)     Now at the command prompt, which should be- C:\Windows\system32 unregister the vbscript.dll file from Windows by typing at the command prompt (without quotes) “regsvc32 /u vbscript32.dll” (This will un-register the VB Script dll with your computer. A confirmation window will appear after this)
2)     Now we want to register it C:\Windows\system32 regsvr32 vbscript.dll (This registers VB Script with your computer -- a confirmation window will appear after this as well.)
3)     Try rebooting and running your blackberry software install
Solution B) Everything on this site : This Blackbery Forum Post (great post, thanks! Hey, you might learn something here that will come in handy one day if it doesn’t help you now, I did)
Follow each step there, try rebooting and running your blackberry software install as indicated
Solution B.Longshot) If A and B don’t work, you can try a repair of vista using the recover cd (if you don’t have one go here: neoSmart (I downloaded and burned image with aShampoo dvd burning software, restart windows with DVD/CD in the drive, press F12 on boot (or whatever gets YOU into ‘setup’, not the BIOS, change boot first device to CD/DVD ROM. I used this and it works perfectly, just follow their directions on the site and pick the right version for your OS etc) be *VERY*CAREFUL to NOT wipe your drive and just do a REPAIR (can take an hour), again if you don’t know what you are doing, skip this one and move on.
What DID WORK for ME, is the following (SORRY FOR THE CAPS BUT THIS IS IMPORTANT *** DO NOT ASSUME THAT USING AN UNINSTALLER LIKE REVO WILL DO ALL OF THIS FOR YOU - THIS WAS MY MISTAKE from the beginning, 25 hours later I realized that YOU NEED TO DO THE UNINSTALL AND SOME MANUAL STEPS EVEN IF YOU SELECT THE MOST THOROUGH***)
This one, D, worked for me specifically:
Solution D) Uninstall the BlackBerry Desktop Software, preferably using REVO UNINSTALLER go: HERE to get Revo (CNET)
Use the Advanced uninstall option, thorough option, the last one down the list, this will notonly use blackberry’s built in uninstaller, but scan for remnants of the software on your drive and registry
When prompted select all and delete everything it finds, do not skip any steps, reboot, try re-installing the blackberry desktop software
You could try a similar type of uninstaller if you have one; however, I don’t recommend leaving it to using the control panel add/remove programs, I did not try this with that method
Solution D part 2) Once you have uninstalled and rebooted
- Delete the Research In Motion Folders from the hard drive AND Registry
Browse to C:\program files\Research in Motion, delete this folder
Click Start à Run.
Type Regedit, and then click OK. (Please be careful here, only do this if you have a good idea what you are doing, you can really mess things up here, go slow carefully please please please)
In Registry Editor, delete the Research In Motion folder located at HKEY_CURRENT_USER\Software\
Delete the Research In Motion folder located at HKEY_LOCAL_MACHINE\Software\   (This key will supposedly be missing if you are removing Desktop Manager version 4.0)
Reboot, reinstall the Blackberry Software, issue SHOULD HOPEFULLY be resolved!! So there you have it. I am 99% sure one of those things will get you back on your feet....good luck,
Good luck
I can be reached at 6packs at live dot com if you spot an error I can fix, otherwise please post to the forums!

Can't Install downloaded apps from iTunes to iPhone

Hello everyone, i want to ask, why i couldn't install apps that i've downloaded it on iTunes to my iPhone? (My iTunes version 11.0.4 and i'm using iPhone 5 iOS 6.1.4) Thank you very much...
PS: I try to install from this, try to sync, try to apply, but the apps doesn't appear on my iPhone

You need space. All games are compressed to save bandwidth on downloading, to install it needs 2 to 3 times more space. Also your iPhone needs space to function.
To summarize: you need about 10% space of your total capacity for trouble free enjoyment of your iPhone.
Can you use iPhone spotlight to search for it?
Do you have full 11 pages of apps?

Tiger Installation Problems: Can't install from disc...continuous restarts

Attempting Tiger install on fairly old iMac (six years) ... the DVD player is caput, so I'm attempting to install with external DVD-ROM (Teac). Upon clicking the install icon, I get a message that asks me to restart to continue the process. Problem is once I restarted, nothing happened and I returned to the beginning. When I tried to restart (as instructed) while pressing the C key...nothing happened. When I tried to restart from the Tiger install disc, it wouldn't allow me to restart. I hit the key and get an error tone. None of the troubleshooting tips seem to apply to this situation. Is it the external drive? Is it my machine? Is it the install DVD 10.4.6? I'm out of ideas ...
Message was edited by: dlzier
Message was edited by: dlzier
Message was edited by: dlzier

There are no guarantees, but following this procedure when installing updates and upgrades on your Mac, or even re-installing them, will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
The 10.4.11 Combo Updater for PPC Macs is here: http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10411comboupdat eppc.html
And for Intel Macs: http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10411comboupdat eintel.html
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
More information on using Software Updater here:
http://support.apple.com/kb/HT1338
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.10 to 10.4.11. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them 10.4.10. compliant. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
If you are updating Safari (or just have):
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari. Remember: Tiger up to 10.4.10 used Safari 2.0.4 or, if you downloaded it, Safari 3.0.3 beta. Safari 10.4.11 used Safari 3.0.4 which was not a beta. If Safari 3.1.1 on 10.4.11 is not the fastest browser you have ever used, then something is wrong!
Moreover, trying to revert to Safari 3.0.4 (or worse still, version 2) when running 10.4.11 or 10.5 can have repercussions, as Safari 3.1.1 uses a completely different webkit on which other applications like iChat, Mail and Dashboard Widgets etc also rely, and may entail you having to reinstall an earlier operating system.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party ad-on. Two such add-on that have been frequently mentioned here for causing such problems are Piclens and Pithhelmet. If you have them, trash them.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• /Library/InputManagers
• ~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).

How can I install downloads which are IN the download file, but not accessible or usable?

I often get the message to download a new flash player.
I click on the download button and nothing happens.
I tried disabling the firewall on Firefox. I still couldn't get the flash player to download.
Other, minor downloads have downloaded, and are in the download file. But they do not work, or are not installed, or somehow they are not usable or accessible to use.'''bold text'''

Drag/drop the picture you want to add on the area with the other thumbs.

Get error U44M1I210 but can't install downloaded updates either

Running released version of Mountain Lion. Received notification of updates to Dreamweaver and SpeedGrade. Ran Adobe updater and both updates failed with error U44M1I210. Rebooting doesn't help. Downloaded updater files directly. Ran them. Each failed. Mounted images appear briefly on desktop during installation before failing. Downloaded DMG file is no longer mountable after failed installation.
Downloaded update files again. Manually opened every single mountable file within the updater (by double clicking on all the dmgs (many in Dreamweaver 12.0.1 update!). Then ran install app within the installation dmg and all went well.
I've noted similar issues with other, non-Adobe updater files (images within the installation files need to be manually opened.)
Any ideas about what's wrong with my system? Is this a known Moutain Lion problem? Or am I alone in having some curruption that prevents installation programs from mounting images from within the installation files? Any help appreciated.
Sandy

Hi Sandy,
I would suggest just moving over any user specific files you needed to save from the old account to the new but we do have this document that goes over some other possible fixes too.
http://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.ht ml
-Dave

Can't install downloads, "Disc images couldn't be displayed"

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