Can't install drivers for Creative Zen 'Data Inval

I have just bought a 8gb Creative Zen but everytime I try to install it I keep getting the message "There is a problem with this hardware (Creative Zen) An error occurred during the installation of the device, The data is invalid" and when I go into device manager and click on the properties in there for the Zen (Which has a yellow iconon it) it says
"This device is not configured correctly. (Code )".
I looked up this error on the Microsoft Technet website and it says [size="">"by clicking Update Driver, which starts the Hardware Update wizard. If updating the driver does not work, see your hardware documentation for more information." I have tried to update the driver but it won't update either.
I'm running Windows XP with Service pack 2
Any help is appreciated as i'm getting extremely frustrated.
Jim

Re-installing XP might not, and probably won't do it. The re-install will keep most if not all of your Windows settings and installed files. It may repair or install files that are corrupted or missing, but that's about all.
What happens when you delete the entry from Device Manager and then reconnect the player? If it still installs with a conflict, you'll probably have to track down the application or device that is causing the conflict. Also that inevitable question ... do you have Windows Media Player installed? There have been some instances where Creative players have not paired with the driver correctly with WMP, but work fine with WMP0.
You might also want to take a look at this thread at Epizenter
http://www.epizenter.net/e07_plugins...ic.php?95267.5
they have some hard-core Creative fans over there and the discussion is usually a bit more in-depth regarding technical issues.
jimr75262000 wrote:
I was thinking that a re-install of Windows XP might be the
answer.
Jim

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