Can't install due to password issue

I've reset the password 3X and still can't download due to password issue. Help!

This password prompt is presented by your operating system, and is intended to keep you from accidentally installing software.
If this is your personal machine and you don't need a password to log into the computer when it first starts up, you can probably leave the password blank and click OK to get past this prompt. If this is your personal machine and your normal password isn't working, check to make sure that CAPS LOCK is off, and type the password carefully.
If this is your work machine and it's asking for an Administrator password, well, you'll need to have a conversation with your friendly IT person.
If you're still stumped, you may need to reset the password on your Mac:
http://support.apple.com/kb/PH18653
http://support.apple.com/kb/PH14325
http://support.apple.com/en-us/HT201240

Similar Messages

IMac OSX can't open due to password issue

after reboot my iMac, I can't access my Mac OSX due to my user passwod forgotten. How to retrive my password?

If the user account is associated with an Apple ID, and you know that account password, the Apple ID can be used to reset your user account password.
Otherwise, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select Utilities ▹ Terminal from the menu bar.
In the Terminal window, type this:
resetpassword
That's one word with no spaces. Then press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select  ▹ Restart from the menu bar.
You should now be able to log in with the new password, but you won't be able to unlock the Keychain. If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. You’ll need to reset your keychain in the preferences of the Keychain Access application.

HT1212 How can I back up my ipod when device is disabled due to password issue?

How can I back up my ipod when device is disabled due to password issue?

Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

Hello I have a IMac OS X 10.9. 4 serial number is: YM*****ZE2 and I can not install the admin password I have tried the system and typed: appeared what I do?

Hello I have a IMac OS X 10.9. 4 serial number is: YM*****ZE2 and I can not install the admin password I have tried the system and typed:
root # mount -uw/
launchctl load /System/Libary/LaunchDaemons/com.apple.Directoryservice.plist
appeared: launchctl: Couldn´t stat(''/Sytem/Libary/Launchdaemons/com.apple.DirectoryServices.plist''): No such file or directory
ls /User
decl . -passwd/Users/usarname password
appeared:operation failed with error: eServerError
What I do?
<Edited by Host>

If the user account is associated with an Apple ID, and you know the Apple ID password, then maybe the Apple ID can be used to reset your user account password.
Otherwise*, start up in Recovery mode. When the OS X Utilities window appears, select
Utilities ▹ Terminal
from the menu bar at the top of the screen—not from any of the items in the OS X Utilities window.
In the window that opens, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window opens. Close the Terminal window to get it out of the way.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select
 ▹ Restart
from the menu bar.
You should now be able to log in with the new password, but your Keychain will be reset (empty.) If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it.
*Note: If you've activated FileVault, this procedure doesn't apply. Follow instead these instructions.

HT1926 new version of itune can not install due to old version of itune can not be removed

can not install itune due to old version of itune can not be removed

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Can't install due to "registry" and "dll" error messages.

I can't install any Adobe products. This occured after a complete reinstall of my Windows XP - if that has anything to do with it. I have done a reinstall before without any problems.
I keep getting error messages about "missing registry" and "dll"s.

I tried to install again to see what the exact error message was, but now all I get is a Microsoft message that says "Adobe Flash Player Installer has encountered a problem and needs to close." I have been having other problems installing other products and have been getting messages like "Entry Point Not Found" followed by messages like"entry point...could not be located in the dynamic link library".
I don't know exactly what "repaired" means in installing an OS. What I did was use my reinstall Windows OS disc and follow the instructions for a "clean" install. The prompts say that my files will be wiped out, and that programs will have to be reinstalled. When promted to pick a partition I always pick the default of a 50/50 split of the hard drive.

I can't load a free app due to password issues

I have not been able to load any apps. I keep having to reset my password and it works with everything except the app store.

Did you sign out and sign back in to your Apple ID using the new password?
Settings > iTunes and App Store > tap on your Apple ID and sign out. Then sign back in using the correct password.
Then reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Can't install Security Update--password screen crashes

Hello,
When I try to install Security Update 2007-04, the Authenticate screen crashes before I can enter a password. This is from both the Software updates program and from the standalone download. I repaired permissions and cleared caches with Onyx, but it still does not work. Anyone have any ideas?
Thanks--CM
Here is the SecurityAgent.crash.log file from the crash:
Host Name: ibook
Date/Time: 2007-04-21 16:37:06.584 -0400
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: SecurityAgent
Path: /System/Library/CoreServices/SecurityAgent.app/Contents/MacOS/SecurityAgent
Parent: securityd [53]
Version: 3.7 (30561)
Build Version: 3
Project Name: SecurityAgent
Source Version: 305610000
PID: 400
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 Component8$ 0x04636880 0x45d0000 + 419968
1 Component8$ 0x046369c0 0x45d0000 + 420288
2 Component8$ 0x046361b4 0x45d0000 + 418228
3 Component8$ 0x045fa33c 0x45d0000 + 172860
4 ...ple.CoreServices.CarbonCore 0x90bdd0d8 CallComponentFunctionCommon + 1044
5 CarbonLibpwpc 0x0465f620 0x4655000 + 42528
6 Component8$ 0x045f9f18 0x45d0000 + 171800
7 ...ple.CoreServices.CarbonCore 0x90bdcc60 CallComponent + 260
8 ...ple.CoreServices.CarbonCore 0x90bdcb38 CallComponentOpen + 40
9 ...ple.CoreServices.CarbonCore 0x90bdbdb4 OpenAComponent + 520
10 ...ple.CoreServices.CarbonCore 0x90be797c OpenComponent + 20
11 com.elgato.mpegsupport 0x044b958c GetCodecManufacturerAndVersion(ComponentRecord*, unsigned long*, long*) + 116
12 com.elgato.mpegsupport 0x044ba15c MPEG4LibImageCodecRegister(MPEG4LibQTStorage*) + 424
13 ...ple.CoreServices.CarbonCore 0x90bdd0bc CallComponentFunctionCommon + 1016
14 ...ple.CoreServices.CarbonCore 0x90bdcc60 CallComponent + 260
15 ...ple.CoreServices.CarbonCore 0x90bdcc90 CallComponent + 308
16 ...ple.CoreServices.CarbonCore 0x90be79b4 CallComponentRegister + 36
17 ...ple.CoreServices.CarbonCore 0x90c15978 kissComponent(ComponentRecord*) + 140
18 ...ple.CoreServices.CarbonCore 0x90bce48c processSerialKissers + 212
19 ...ple.CoreServices.CarbonCore 0x90bca63c registerSystemComponents + 220
20 ...ple.CoreServices.CarbonCore 0x90bca274 FindNextComponentInternal(ComponentRecord*, ComponentDescription*) + 112
21 ...ple.CoreServices.CarbonCore 0x90bca1dc FindNextComponent + 56
22 com.apple.HIToolbox 0x9331e6b0 BuildAllTextServiceCollections + 208
23 com.apple.HIToolbox 0x9331e550 GetGlobalCollection + 36
24 com.apple.HIToolbox 0x9331e500 GetGlobalCollectionOfClass + 24
25 com.apple.HIToolbox 0x9331e484 GetInputMethodListOfClass + 80
26 com.apple.HIToolbox 0x9331e3fc GetTSMSelectedInputMethodsCount + 84
27 com.apple.HIToolbox 0x9331cc20 BuildTempInputMenuItemsInfo + 160
28 com.apple.HIToolbox 0x9331c36c InitKeybdMenu + 108
29 com.apple.HIToolbox 0x9331c278 KeyScript + 80
30 com.apple.AppKit 0x939fd7bc -[NSSecureTextView becomeKeyWindow] + 64
31 com.apple.AppKit 0x9382b92c -[NSWindow becomeKeyWindow] + 664
32 com.apple.AppKit 0x9387eaf8 _NXShowKeyAndMain + 316
33 com.apple.AppKit 0x937cce88 -[NSApplication sendEvent:] + 1536
34 com.apple.AppKit 0x937c4d10 -[NSApplication run] + 508
35 com.apple.securityagent 0x00002b40 0x1000 + 6976
36 com.apple.securityagent 0x0000267c 0x1000 + 5756
37 com.apple.securityagent 0x00008848 0x1000 + 30792
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000004636880 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x24044242 xer: 0x0000000000000004 lr: 0x0000000004636850 ctr: 0x0000000090131b80
r0: 0x0000000000000000 r1: 0x00000000bfffe230 r2: 0x00000000046c8000 r3: 0x0000000000000000
r4: 0x0000000000000000 r5: 0x0000000000000001 r6: 0x0000000000000000 r7: 0x0000000000000000
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x00000000ff77dc5f r11: 0x0000000000000000
r12: 0x00000000bfffe156 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000001 r23: 0x00000000000003f0
r24: 0x0000000000000002 r25: 0x00000000045fa090 r26: 0x0000000000000000 r27: 0x0000000000000000
r28: 0x0000000001859a00 r29: 0x0000000000810001 r30: 0x0000000001859a2c r31: 0x00000000ffffffd5
Binary Images Description:
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0x9313a000 - 0x931a0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931d1000 - 0x93220fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324e000 - 0x9326bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327d000 - 0x9328afff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93293000 - 0x935a1fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936f1000 - 0x936fdfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93702000 - 0x93722fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93797000 - 0x937b8fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x937be000 - 0x937befff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x937c0000 - 0x93df3fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94180000 - 0x941f2fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9422b000 - 0x942effff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94341000 - 0x94341fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94343000 - 0x94503fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9454d000 - 0x9458afff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94592000 - 0x945e2fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945eb000 - 0x945fffff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94710000 - 0x9472cfff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94740000 - 0x94784fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x947a8000 - 0x947b7fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947bf000 - 0x947cbfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94811000 - 0x94829fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94830000 - 0x94b05fff com.apple.QuickTime 7.1.5 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94bc9000 - 0x94c3afff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94f71000 - 0x94f80fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x965cb000 - 0x965d0fff com.apple.URLMount 2.1.3 /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
0x97558000 - 0x97577fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97d7d000 - 0x97d8afff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x99951000 - 0x9a4fefff com.apple.QuickTimeComponents.component 7.1.5 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9b445000 - 0x9b446fff com.apple.iokit.dvcomponentglue 1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
ibook G4 Mac OS X (10.3.9)

mchugh
I see now this is
a dupe. Sorry...I don't see another
post, so I'll reply here.
Your log shows you are using EyeTV, so you might want
to read this topic: Authenticate Dialog Box
disappears.
If that doesn't help, there is another discussion on
MacFixit: Security Update 2007-004 (#2): Problems
logging in …, although there is no definitive fix.
Thanks. It turned out that the eyeTV update I (and others) installed caused the issue. I followed the instructions on the following post to resolve the issue:
http://discussions.apple.com/thread.jspa?messageID=4437621#4437621
ibook G4 Mac OS X (10.3.9)

Can't install due to error

I have tried to update to mavericks. I had no issues downloading it, but when I tried to install it said error, try going to dis utility to repair. I tried that. It diednt work, I have also tried to go to the recovery disk utility and it hasn't worked either.what can I do?

I tried to install again to see what the exact error message was, but now all I get is a Microsoft message that says "Adobe Flash Player Installer has encountered a problem and needs to close." I have been having other problems installing other products and have been getting messages like "Entry Point Not Found" followed by messages like"entry point...could not be located in the dynamic link library".
I don't know exactly what "repaired" means in installing an OS. What I did was use my reinstall Windows OS disc and follow the instructions for a "clean" install. The prompts say that my files will be wiped out, and that programs will have to be reinstalled. When promted to pick a partition I always pick the default of a 50/50 split of the hard drive.

Plugged in new Iphone 5 to computer and it says can't access due to password, but don't have a password set yet

I just got my new Iphone 5s activated at verizon. I came home to plug into my computer to get all my apps, etc that I had backed up from old phone. Computer keeps saying it can't access the new phone due to a password and that I need to enter password and try again. However, I don't have a password set on the new phone. Any help would be appreicated....I don't want to loose all my back up.

What is the EXACT message you're getting?

ITunes can't install due to old Quicktime installation

I'm trying to install iTunes on my teachers laptop for her- she's a technophobe but has bought a new Shuffle for her husband. I go to install, and it throws and error at me saying 'Cannot due to old version of Quicktime'. There were 3 version- Ive managed to ditch two, but one simply won't uninstall as it says that a certain system file is being used by another application. I'll try and get the file path if I can.
It;s a school laptop and they're set up by trained monkeys, they're so ungodly slow and badly set up. So, any suggestions?

When I get the chance, I'll probably try and boot the PC in safe mode and see if that'll take care of it. If this doesn't work, any other ideas?

Ios 7.1.1 can't install due to searching for network

this update went live while my phone was out of the country- and ever since the phone is searching for a netwrok and I am unable to install the update?? not sure what to try . I have tried re-booting etc but cannot get connected to the network. HELP!!!

Hello there digginghane2014,
It sounds like you have not been able to connect to your cellular network on your phone, as it just keeps saying "Searching". I would use these troubleshooting steps from the following article:
iPhone: Troubleshooting No Service
http://support.apple.com/kb/ts4429
Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
Turn iPhone off and then on again.
Remove the SIM card and verify that it's a valid, carrier-manufactured SIM. Also verify that it isn't damaged, worn, or modified. Then reinsert it.
Check for a carrier-settings update. Connect to a Wi-Fi network. Then tap Settings > General > About. If an update is available, iOS will ask you if you want to install it. If Wi-Fi isn't available, connect your device to iTunes.
Update your iPhone to the latest version of iOS.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Restore the iPhone.
If you're outside the United States, please also follow these steps:
Go to Settings > Carrier > Automatic.
If the phone registers any carrier network, Settings > Carrier will be present.
If the Carrier option is missing in Settings and you're outside of the Unites States, please contact Apple for support and service options.
Set the option for Automatic to off.
A list of potentially available carriers appears after about two minutes. If the device is locked to a carrier, it may connect only to the carrier network to which it is locked. If the device displays carrier networks, then the device is working as expected.
Set Settings > Carrier > Automatic back to on.
If you're still experiencing No Service issues, contact your carrier to check for any network or account issues that could cause these symptoms.
Thank you for using Apple Support Communities.
Cheers,
Sterling

2007A PL30 can't installed due to MSSQL_2008

Hi Experts,
I wanna to installed 2007A PL30 but when in the installation i can't choose MS SQL Server, nothing is showing to select.
I also tried to install PL49, i can select "MSSQL_2008" as the server type.
What happen with PL30, i can't select any SQL Server?
Thanks
Regards,
Danny

Hi Danny,
Check the thread
Error while instaliibg SAP B1 2007 on MSSQL 2008
*Close the thread if issue solved.
Regards
Jambulingam.P

Can't install Bluetooth - forgot password

Hi - hoping someone can help!
I need to install Bluetooth but unfortunately it is now asking for a password but I don't remember ever entering one and have tried to by-pass it by just clicking enter but it hasn't worked.
Any suggestions on how I can reset the password or find out what it apparently is? Because I never remembered entering it initially!
Many thanks
Mac Mini

If you forgot the administrator password, follow the instructions in this article to reset it; this password is usually the one you're asked for when installing software which modifies items in the System folder or folders you can't see in the Finder by default.
(16081)

ITunes update can not install due to Apple Software Update

When i download the newest edition of iTunes it saves to my desktop. Then i double click it, it asks me the usual (where i want the files installed to etc) then it seems to update, but near the end, it says "The Older version of AppleSoftwareUpdate cannot be removed. Contact your technical support group"
I have tried uninstalling iTunes and installing a fresh copy. It would not let me install, i have tried deleting the entire program files by uninstalling, deleting all files and erasing iTunes from the registry. Also to no avail. i am now stuck with itunes 7.3 which i copied from another computer.
Can someone please help?

+near the end, it says "The Older version of AppleSoftwareUpdate cannot be removed. Contact your technical support group"+
First head into your Add/Remove programs control panel, find the "Apple Software Update" entry, and then attempt to remove it.
If Add/Remove won't let you uninstall it, or you can't find it in there, or if Add/Remove lets you remove it but you still get the same message on an iTunes install, download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Launch the utility ("Start > All Programs > Windows Install Clean Up"), find "Apple Software Update" in the list of programs in CleanUp, select the Apple Software Update entry, and then click "remove".
Now restart the PC and try another iTunes install. Does it go through properly this time?

Can't install due to password issue

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