Can't install Elements 11
Keep getting :
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 17 error(s), 3 warning(s)
WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
----------- Payload: {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C} Adobe Photoshop Elements 11 11.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Fonts/NuevaStd-Bold.otf" Error 0(Seq 1833)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1833)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 11/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure
Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Similar Messages
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How many computers can I install Elements on?
I recently purchased the Costco special edition of Elements 13. I currently have a PC laptop but am getting a Mac for Christmas. My question is can I install Elements on my computer now and then also install it on my new computer when I get it?
Thanks!As long as you bought a boxed version, yes. You can have two activated installations of PSE. For the boxed versions that can be two macs, two windows computers, or one of each, but downloads are usually limited to two computers on the same platform.
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Have purchased a new computer but can not install elements 12 since it has been installed on an older laptop. This is a one time user program, is there a code that can be put in or a small fee to pay to be able to use the program again. Never installed the video editing and hoping this can be installed with no problem.
If the laptop is still connected Launch Elements in Expert Mode. Go to the help menu and sign-out. That will deactivate usage on the laptop.
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Here is the latest error message I received:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 20 error(s), 3 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {A44863BF-8DB8-4D22-88DB-5A02BE319840} Adobe Linguistics CS5 5.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/Linguistics/5.0/Providers/Proximity/11.00/swd58.ths" Error 0(Seq 408)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 408)
----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/Photoshop Elements/10.0/Photo Creations/shapes/Crop Shapes.csh" Error 0(Seq 6475)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 6475)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed....and in addition to reading the link Todd posted, it would probably make much more sense to post a few specs of your hardware, so someone could at least take a guess at what might be going on. You know, not much point to just saying that something doesn't work when we cannot possibly have the slightest clue about your specific audio hardware and its settings. Could be anything from bad drivers to genuine problems in AE, but who's to say?
Mylenium -
Can I install elements on more than one computer
Can I install Elements on more than one computer or do I need to be a separate one for each laptop, pc and ipad?
You are permitted two activations.
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Can I install elements 11 from version 9 or must I install version 10 first.
can I install elements 11 from version 9 or must I install version 10 first.
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Can I install elements 13 over an old version
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Can't install elements 13
clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall.
if there's still a problem, more info will be needed. if you see an error message, attach a screenshot. otherwise, Troubleshoot install using logs | Elements -
How can i install Elements 12 onto my new laptop?
How can I install elements 12 onto my new laptop?
If you registered the product with Adobe the number should be in your account.
You will need to come here via your web browser
https://forums.adobe.com/thread/1591513
Then click on the red Adobe logo (top let on the page) and choose manage account. You should then be able to browse your purchase history and registered products. -
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Yes, all versions of Adobe software install into their own separate folders on your hard drive and will happily co-exist.
So you can install Elements without interfering with CS6.
My installation disk for CS 6 has a small crack in the center and I'm not sure if it will work again.
Doesn't matter. You don't really need it again other than as a drink coaster. It probably contains outdated software anyway.
You can always download the CS6 installer from the Adobe website when you need to re-install CS6.
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
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https://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html
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Hello
Please may I ask a question on behalf of my elderly father?
He is an enthusiastic user of Adobe Premiere PRO for producing home movies for his family. He is on his 3rd machine which currently uses CS3 and (I believe a MATROX RT capture card ?). His 1st machine used v6 and is 2nd machine used CS1.5 ??
I mentioned he is elderly ... I know v.little about what he does, but it seems apparent to me he gets VERY confused and makes subtle changes to the program (inadvertently) which he then doesn't understand, and cannot correct or go back. His source for all his work is a Panasonic MiniDV camera.
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Thankyou VERY much for any advice
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priypI wouldn't change his workflow if it already works for him and he likes it.
You can have both on your PC (I have both PrePro CS5 and PE9) and they don't interfer with each other at all. Though, if he is using CS3, I assume his computer is a few years old and it might not take well to PE9.
cheerio!
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http://www.adobe.com/products/photoshop-elements/tech-specs.html -
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