Can't install elements 13

clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall.
if there's still a problem, more info will be needed. if you see an error message, attach a screenshot. otherwise, Troubleshoot install using logs | Elements

Similar Messages

How many computers can I install Elements on?

I recently purchased the Costco special edition of Elements 13. I currently have a PC laptop but am getting a Mac for Christmas. My question is can I install Elements on my computer now and then also install it on my new computer when I get it?
Thanks!

As long as you bought a boxed version, yes. You can have two activated installations of PSE. For the boxed versions that can be two macs, two windows computers, or one of each, but downloads are usually limited to two computers on the same platform.

Have purchased a new computer but can not install elements 12 since it has been installed on old laptop. Is there a small fee to be able to do this. Never installed the video editing portion, can this be installed with no problem?

Have purchased a new computer but can not install elements 12 since it has been installed on an older laptop. This is a one time user program, is there a code that can be put in or a small fee to pay to be able to use the program again. Never installed the video editing and hoping this can be installed with no problem.

If the laptop is still connected Launch Elements in Expert Mode. Go to the help menu and sign-out. That will deactivate usage on the laptop.

Can't install Elements 10 after I bought it in 2012

Can't install Elements 10 after I bought it in 2012 on my new iMac. I have redownloaded, uninstalled, called Adobe, online chatted with them, am on hold now for 1.5 hours. Can anyone please help me. My computer that Elements was originally installed on was stolen in a burglary. I just want what I have already purchsed. One message told me that my serial number was wrong, but it is not wrong!
Here is the latest error message I received:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 20 error(s), 3 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {A44863BF-8DB8-4D22-88DB-5A02BE319840} Adobe Linguistics CS5 5.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/Linguistics/5.0/Providers/Proximity/11.00/swd58.ths" Error 0(Seq 408)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 408)
----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Application Support/Adobe/Photoshop Elements/10.0/Photo Creations/shapes/Crop Shapes.csh" Error 0(Seq 6475)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 6475)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed

....and in addition to reading the link Todd posted, it would probably make much more sense to post a few specs of your hardware, so someone could at least take a guess at what might be going on. You know, not much point to just saying that something doesn't work when we cannot possibly have the slightest clue about your specific audio hardware and its settings. Could be anything from bad drivers to genuine problems in AE, but who's to say?
Mylenium

Can I install elements on more than one computer

Can I install Elements on more than one computer or do I need to be a separate one for each laptop, pc and ipad?

You are permitted two activations.

Can I install elements 11 from version 9 or must I install version 10 first.

can I install elements 11 from version 9 or must I install version 10 first.

Yes you can upgrade to Elements 11 from 9 without installing 10 first.

Can I install elements 13 over an old version

Can I install elements 13 over an old version

Yes, different Elements versions are independent programs. You can keep them in your computer; it's even recommended until you master the new version and you have checked that some features have not been removed. It's also recommended if you are using the organizer until you are sure your catalogs have been correctly converted.

How can i install Elements 12 onto my new laptop?

How can I install elements 12 onto my new laptop?

If you registered the product with Adobe the number should be in your account.
You will need to come here via your web browser
https://forums.adobe.com/thread/1591513
Then click on the red Adobe logo (top let on the page) and choose manage account. You should then be able to browse your purchase history and registered products.

Can I install elements on a computer that already has photoshop CS 6 without damaging CS 6.

I have photoshop CS 6 for students and teachers on my computer already. I was feeling optimistic about the time and attention I would have for learning all the complications of a full version. I have used only elements in the past and have not been an advanced user at that. I need to edit some photos for school quickly. Can I install the version of elements that I already have without damaging the CS 6 version? My installation disk for CS 6 has a small crack in the center and I'm not sure if it will work again.

Yes, all versions of Adobe software install into their own separate folders on your hard drive and will happily co-exist.
So you can install Elements without interfering with CS6.
My installation disk for CS 6 has a small crack in the center and I'm not sure if it will work again.
Doesn't matter. You don't really need it again other than as a drink coaster. It probably contains outdated software anyway.
You can always download the CS6 installer from the Adobe website when you need to re-install CS6.
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

Can't instal elements 12. "unable to validate this SN"

I bought photoshop elements 12 in Amazon.co.uk and can't install it. "Unable to validate this serial number" What shall I do??

https://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html

Can we install ELEMENTS on same system as PRO?

Hello
Please may I ask a question on behalf of my elderly father?
He is an enthusiastic user of Adobe Premiere PRO for producing home movies for his family. He is on his 3rd machine which currently uses CS3 and (I believe a MATROX RT capture card ?). His 1st machine used v6 and is 2nd machine used CS1.5 ??
I mentioned he is elderly ... I know v.little about what he does, but it seems apparent to me he gets VERY confused and makes subtle changes to the program (inadvertently) which he then doesn't understand, and cannot correct or go back. His source for all his work is a Panasonic MiniDV camera.
I was wondering if he might benefit from a 'downgrade' to ELEMENTS v9 which may be easier to use and less confusing (but hopefully work in the same manner)? Any comments would be HUGELY appreciated. He uses ENCORE to produce the DVDs. Can we purchase ELEMENTS v9 and install it on the same machine and see how he gets on with it (without removing PRO CS3) or will there be some incompatability issues?
Thankyou VERY much for any advice
Kind regards from UK
priyp

I wouldn't change his workflow if it already works for him and he likes it.
You can have both on your PC (I have both PrePro CS5 and PE9) and they don't interfer with each other at all. Though, if he is using CS3, I assume his computer is a few years old and it might not take well to PE9.
cheerio!
Petey

Can i install elements 5 or 7 on to windows 8.1 Thanks

Can I install either Elements 5 or 7 on to windows 8.1.Thanks for any help.

Yes they will work. See this link:
Click here for Microsoft compatibility list for Windows 8.1

Can I install Elements 12 on OS X 10.6.8? [was:system requirements]

Can I successfully install Elements 12 which requires Mac OS 10.7 on my Mac OS 10.6.8?

No.
Minimum OS X 10.7 required.
http://www.adobe.com/products/photoshop-elements/tech-specs.html

Can't Install Elements 8

Just purchased the Photoshop and Premiere elements 8 and I can not install either of them. Everything seems to work fine right up to the very end when I get a window that says "INSTALLATION WIZZARD COMPLETE. The wizzard was interupted before photoshop elements 8 could be completely installed. Your system has not been modified. To complete the installation at another time, please run setup again``. After multiple attempts, I get the same result. Any idea what the problem may be?

There must be a installer log file which must be created on your machine having name PSE8Installer.log, can you please attach that to this thread?
It can be located inside the folder which open up by typing "%temp%" inside your Windows->Run dialog and hitting enter key.
Regards,
Ankush

Can't install Elements 10 update

I just bought and downloaded Photoshop Elements 10 upgrade. I can't install it. When I click on "launch" I get the error message "windows can't open this file: photoshopelements_10_LS_15.7z". I try to find the download on my computer and can't.
Conversely I also removed Acrobat X from my old computer and re-activated it on this computer with no problems.
Any ideas please?

Use the procedure in this article to unzip your file. (http://www.ehow.com/how_5116786_unzip-file.html)
Go to the location where you have saved your downloaded file and use the normal procedure (right-click, select unzip, and choose the application) to unzip your file.

Can't install elements 13

Similar Messages

Maybe you are looking for