Can't install Final Cut Express on my new Powerbook
I bought a 17" Powerbook G4 recently.
I have Final Cut Express 2 installed on my Quicksilver G4 Desktop machine, but when I tried to install the software on my new laptop I got an error message.
The message code reads:
Unknown Error
-5000
This happens right ater the installer asks for my user name information and serial number.
Does anyone know what this error message means, and more importantly, how I can overcome this error and get my software installed on my laptop?
Mac G4 Quicksilver Mac OS X (10.4.7) iMovieHD and Final Cut Express
Hello Ian,
I am inputting my serial number correctly (the Ok button gets activated only after the last triplet of letters). I've made sure of not having a space before the first letter, as per your suggestion. I've also been careful to use my capslock key when entering the letters of my serial number.
I still get the message
Unknown error
-5000
The only option of this feedback dialog box is a Quit button. I tried hitting the esc key while clicking the Quit button, but that didn't help.
What happens next during the install process is that I'm asked again to enter my name and serial number information. The information entered during this second attempt is accepted by the Installer, and the Installer goes on to its following steps (license agreement, etc). But when the Installer gets to show th drives where I can install the software, all the drives are flagged with the dreaded red exclamation mark (i.e., not able to install on any of the drives).
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