Can't install "find my device" app.

I just bought used iPod touch, gen 4.
The device had been reset to defaults.
I tried to install the "find my iPod touch" app., but a request appeared wanting a logon using the previous owner's e-mail.
I can contact the previous owner, but what do I ask them to do to let me register the device to me?
(How does the previous owner tell Apple that they sold the device?)

I don't know how it was set to defaults, but I had to start by finding a WiFi, and entering my name, and several settings.  It looked like what I would expect for a new unit to be asking.
And it seems to me that for the "find my device" app to be useful, it should not be able to be reset by just a reset of the device... or any thief could do it.  The internal ID of the device must be stored by Apple and tied to the owners Apple ID.
Apparently, I can not install other applications either, as when I tried for Netflix, it asked for the old users' password again.

Similar Messages

  • I have installed Find My Friends app in my iPhone5 and can anyone tell me how can I insert my photo so that my friends can see me? Thank you.

    I have installed Find My Friends app in my iPhone5 and can anyone tell me how can I insert my photo so that my friends can see me? Thank you.

    I don't have Find My Friends installed but if I understand correctly, the photos that would display on your friends phones would come from the Contacts on their phone. Here is a previous discussion that may help: https://discussions.apple.com/message/25429023#25429023

  • I lost my ipad how to track it .have not installed find my iPhone app on my ipad .

    I lost my iPad Air .. How to trace it . Itz only a week I have got it .. Have not installed find my iPhone app in my ipad .. Itz is a wifi + 3G model .. What to do?

    You do not need to install the "Find My iPhone" App.
    If you had "Find My iPad" enabled in Settings > iCloud then you may be able to locate it. If not, you cannot locate it.
    If it was enabled then you can try locating it via http://icloud.com on a computer or the App "Find My iPhone" on another iDevice. Note: this will only work if your device is connected to a network and the device hasn't already been restored as new and/or "Find My iPad" has not been disabled on it. Note: Disabling "Find My iPad" is much more difficult in iOS 7.
    If you think that your device was stolen rather than lost then you should report it to the police. In either case you should contact your carrier, change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.
    See also here for additional information: http://support.apple.com/kb/HT5668

  • How can I install an ad-hoc app on my iPad?

    In previous versions of iTunes it was easy, drag the icon onto the apps screen, then drag the app onto the device.
    But in iTunes v 11.1.2.32 there is no apps screen any more.
    How can I install an ad-hoc app onto my device using Windows?

    You can't get the same clock as the iPhone App. You can download from quite a large selection on the App store.
    Stedman

  • TS3376 just installed find my iphone app and when I logged in on the app and on the computer, it showed the location of someone else's iphone in the same building as me!!!! how does this happen and what do i do to see mine instead?

    Just installed Find my iphone app and when i logged in on the phone and then on my computer, it showed me somebody else's device that is in the same building as me and not my device...how do I fix this?

    we have problem solved:-)

  • I lost my phone, and find my device app wont show its offline, does this mean my phone got restore?

    I lost my phone, and find my device app wont show its offline, does this mean my phone got restored

    It might have been restored, turned off, or just not have a data connection to the internet (such as by removing the sim card and turning off wifi).  If it appears on the devices list in Find My iPhone, you can issue a Lost Mode command, which will lock it with a passcode and display a message of your choosing if and when it goes back online (see http://help.apple.com/icloud/#/mmfc0f0165).

  • Can't install / find printers.

    Can’t install / find printers.
    Mac newbie here. At home, my printer is on a network and my iMac finds it. Now i have a new iMac at work and I can’t find / install any printers from the network.
    in the printer utility no default printers are listed.
    I select More Printers, change my workgroup to my company group, and a list of users appear.
    I select a user that has a printer i want access to and select the printer to which is listed to that user. I send a print job and nothing happens.
    My old PC has a laserJet attached and I can’t even see that. They are shared as other users are able to use all the printers.
    I would think this is due to either Windows environment, or the fact i’m network printing; however it works fine at home.
    Any thoughts? They are all HP printers of various styles.
    Thanks!!!
    Rich
    Intel iMac Mac OS X (10.4.6) HP Printers shared on a network

    I still can't see the printer on my old PC and printing to any other printer still generates no output, and the pending job of "Remote Downlevel Document" is in the queue.
    I have a G5 iMac at home and have no problem finding a printer, over the network, to the PC. Although that is a Brother printer/fax/copier and I don't have any other brand printer to try in the office.
    Is this an HP issue?
    Very appreciative of your continued help.

  • Hello sir        i have mac os x lion and A fter upgrading to Lion  i can't instal the face time app its type ( FaceTime can't be installed on "Mac" because the version of Mac OS X is too new. )   can anyone help me please .   notes : on snow leopard the

    hello sir
           i have mac os x lion and A
    fter upgrading to Lion  i can't instal the face time app its type ( FaceTime can’t be installed on “Mac” because the version of Mac OS X is too new. )   can anyone help me please .
    notes : on snow leopard the face time was work normally but i delete it the app i thought it will work after i reinstall it

    Lion comes with FaceTime. Look in your dock or in the Applications folder.

  • I can't install any audio device on MacBook Pro 2012

    I got a new MacBook Pro 2012 but I can't install any audio device, specially Native Instruments (Traktor)
    is there an issue with Mount Lion?
    Thank you

    Troubleshoot with install logs
    Mylenium

  • Why can't i find the instagram app for ipad in the App Store?

    why can't I find the instagram app in the App Store for the ipad?  There is one for the iphone...

    Perhaps because the "Instagram" App is optimized only for the iPhone 5 currently and there is no Instagram App for the iPad only at this time???
    I don't see one listed in the U.S. App Store.

  • HT4865 I need help findin my sons iPod n I set up with different iCloud account n never installed find my device n location map is off how do I locate device

    I need help findin my sons iPod n I set up with different iCloud account n never installed find my device n location map is off how do I locate device

    Jenniferp27.jp wrote:
    ...n never installed find my device n location map is off how do I locate device
    Then you cannot locate it electronically.
    What to do if your iOS device is lost or stolen
    http://support.apple.com/kb/HT5668

  • How can I use "find my device" without wifi?

    How can I use "find my device" without wifi???
    Please help me! I am in vacation in USA and I lost my iPhone

    I am not trying to be funny
    I am serious without wifi the only alternative is to start looking for it
    If you can't lok for it then it is gone
    It is that simple
    Allan

  • I can't install Os from the app store

    I have gotten  broplem when I had restore my Mac air I can't install Os from the app store

    So, you have downloaded the installer, but you get that error when it runs?
    if so, open Disk Utility and repair permissions. Then Verify the Disk. If it is Ok, try reinstalling.

  • How to find back my lost iphone 5s if not install "Find My Iphone" apps

    How to find back my lost iphone 5s if not install "Find My Iphone" apps&software...???

    There is no way sorry
    If your iPhone, iPad, or iPod touch is lost or stolen

  • Can i use find my iphone app to find my ipod shuffle?

    can i use find my iphone app to find my ipod shuffle?

    No. An iPod shuffle has no capability to connect to the Internet on its own.
    (91190)

Maybe you are looking for