Can't install from CS4 disc

I was having an issue printing from Acrobat Pro 9 and was advised to re-install it. I first un-installed it and then tried to re-install it from the original CS4 disc. It just hung at 'preparing to install'. Eventually I gave up and copied the Acrobat application across from my laptop. Then on launch it wouldn't accept the serial no for my CS4. Apparently I have to install Acrobat from the original disc for the serial no. to work. I have tried. I created a new admin user on my Mac and that didn't work. I tired copying the contents of the CS4 disc to my desktop before installing and that didn't work. I also tried to launch in safe mode but that seemed to hang!
I've run out of ideas but really need to get Acrobat back. Adobe won't help because the version is too old. I'd be grateful if anyone out there could help me get back up and running. I wish I'd never un-installed Acrobat!
I am using Mountain Lion.
Thank you : )

Installer freezes | Checking system profile
Mylenium

Similar Messages

Acrobat 9 Professional won't install from CS4 discs

I am not able to install Acrobat 9 Pro from my CS4 DVDs. All of the other programs install.
I have tried the following:
- Uninstalled all other versions of Acrobat Professional
- Copied the DVDs to the desktop and tried installing from there
- Used the Microsoft Windows Installer Utility (could not find any references to Acrobat Professional)
- Disabled anti-virus software
- Disabled Windows startup services that might conflict
Nothing has worked.
I found something online that indicated the problem might be a corrupt data1.cab file.
Does anyone have suggestions on what I can try next?
Thank you!

The Acrobat 9 download won't accept my CS4 license. What I ended up doing was jumping through several hoops to get this to work:
Edited Acrobat out of the registry - no change, still pauses during installation
Uninstall CS4 entirely
Run Adobe CS4 Clean Script - see http://www.adobe.com/support/contact/cs4clean.html
Run Microsoft Installer Cleanup program
Reinstall CS4 including Acrobat
Neither the registry edit, Clean Script or Microsoft installer cleanup fix the problem on their own. Yet, when I did them all in succession, Acrobat installed successfully - finally! I hope this information spares someone else from investing too many hours to fix their installation problem.

Can't install from application install dvd and i can't update to 10.6.8 after i restore my macbook pro from mountain lion

can't install from application install dvd and i can't update to 10.6.8 after i restore my macbook pro from mountain lion. when restart and i press command it still has recovery mountain lion show on my screen.

What model is the MBP? Did it come with OS 10.6 or a later OS? Is the install DVD one that came with it or something else?
You can't run an OS older than Mac on it.
But if came with 10.6 installed & you have the system discs, you should be able to erase the drive & reinstall the original OS.

Can't install from cs6 cd on windows 7 64bit

-Can't install from cs6 cd-I have a serial number -I've tried the forums I've even tried phone support which no longer exists for cs6,got the correct specs of pc win7 64bit 8gb ram etc.I worked before.
-I uninstalled cs6 production premium for student/teachers as after effects wasn't burning,writing,making image or dvd folders.
-This forum said uninstall everything and run cleaner. I did now when I part in cs6 first gives "restart needed before install" done it twice then ignored, then the install go to selection of software,click next and error 15 comes up tried all again then said installation can't complete contact forum and back to the beginning.
-Then tried downloading creative crowd while I was signed in on my adobe account, download completed but didnt want to install
-Then went to adobe application manager downloaded, aswell didn't want to install.
WHAT IS HAPPENING? to simplestaright for support.
go here, do this, click there.
Can anyone tell me how to find or get cs6 installed??via download link, new cd something?
Thanks

HI.Tried the link above production premium is only available in French and German no English files.
BUT I got it right.
MAIN PROBLEM:ENCORE didn't want to burn,write,create folder or image.Not the DVD writer error.
If you have tried everything else suggested THEN:
Adobe forum: uninstall and re-install. ONE slight problem not mentioned any uninstalling or format of PC or adobe software.YOU MUST DEACTIVATE the product first.
1. Deactivate and un-install all cs6
2. Download and use the adobe cleaner Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 Point 3 and choose OS-Run it .
3.Clean all
4.Run disk and system file clean up.Restart PC.
5.Let system clean run. Once logged in. Run CC cleaner again. BUT NOW select clean adobe credentials.
6.Restart again.
7.Insert your CS6 production premium disc and TADA! It worked for me.
If this doesn't work go to adobe,sign in,choose a certain product premiere,after effects etc, choose installing or activation, and click contact us. There should be an option of CHAT to us not just the search forum.
Explain that you can't install from disc and ask to see your license and serial number if it can be deactivated and then try activate again.
Not the most elegant but efficient for me. I spent 2 days on this searching,phoning, chatting, restarting
YET I'm still stuck by ENCORE not burning to disc LOL! So actually was all in vain but atleast if you have bad disc and serial number issues this could shed some like.
Thanks for all who helped

Can't install Dreamweaver CS4 on WIndows 7. Setup error

I can't install Dreamweaver CS4 on WIndows 7. I get a vague error that says Setup error, sontact Adobe Customer Support. Adobe Customer Support refuses to help me. That really upsets me.

First of all I would like to thank the people that responded to my post. I am extreemly impressed with your eagerness to help and your concern for my problem. Thank you very much! I appreciate it.
I did not see a way to get a transcript of my chat. I should have printed it at the conclusion of my chat. Overall though, I think my concerns are with Windows itself and also how Adobe as a company handles a call from someone who gets an installation error that says "call Adobe Customer Support". I purchased this program to run on Windows 7 and I am installing it on a Windows 7 computer. I feel that if Adobe is going to give a vague error message and tell you to contact them, they should give me more assistance than "your product is too old, good luck on the forums". I could see if I am calling and asking them how to do something, maybe my product is too old for that, but I think their responce was unacceptable. I hope enough other people complain so that Adobe changes this policy.
Wow, this has taken an enormous amount of time to deal with. I imagine this is mainly a Windows file permissions issue, but I think Adobe needs to take some ownership for a client having to spend many HOURS trying to install their program on the original OS they purchased the program for.
I definitely do not like the way the Adobe Dreamweaver installer deals with errors. Here are the facts as I know them.
When the installer would fail on install, the subsequesnt install would fail, but it would give a VERY cryptic error stating that the install failed and I need to contact Adobe customer service.
In order to re-install I had to un-install. Naturally my un-installs failed every time, too. After lots of trial and error and checking the forumns, I found   the program install folders under c:\programs. I deleted them, re-booted, unistalled again with no errors. Then I could re-install without the vague "contact Adobe customer support" error. Note that I had to re-install several times to get to the bottom of the installation problem so this took a long time to figure out.
In the end, I had to manually delete files from C:\Windows\Installer in order to get Dreamweaver to install. This took a long time to figure out, too. It still installed with errors, but it said Dreamweaver would work with limited functionality. So far this is good enough for me and I am tired of spending non-billable time on this.
Following is one of the main erros I got during the first failed install. IF ANYONE KNOWS EXACTLY WHY MY INSTALL WAS FAILING I WOULD LIKE TO KNOW. IT SEEMS LIKE IT DID NOT HAVE PERMISSION FROM THE OPERATING SYSTEM TO ACCESS THOSE FILES, BUT THAT SHOULD NOT BE POSSIBLE AS THE PROGRAM IS INSTALLED AS ADMINISTRATOR. Any thoughts???
Thanks again everyone who helped!
Adobe Dreamweaver CS4
Error:
Error 1603. Internal Error 2203. C:\Windows\Installer\241f1.ipi, -2147287035
Adobe Default Language CS4
Error:
Error 1603. Internal Error 2203. C:\Windows\Installer\241a3.ipi, -2147287035
Adobe ExtendScript Toolkit CS4
Error:
Error 1603. Error 1310.Error writing to file: C:\Windows\Installer\24186.msi.   Verify that you have access to that directory.
kuler
Error:
Error 1603. Error 1310.Error writing to file: C:\Windows\Installer\241e0.msi.   Verify that you have access to that directory.

Can't install from net-install usb image with ppp on eee

Hi forum,
l downloaded the latest net-install image for usb, set that up and booted into my 900a EEE and ran /arch/setup. I skipped the network part and setup ppp with a usb-serial cable and ran pon <isp> to connect. Selected the mirror and so on until I clicked on Select Package. "Pacman prep failed" it said, look at tty7. There it said "failed retrieving file core.db.gz from <mirror>"..."transient resolver failure". So I clicked OK, and it put me in a window where it said "Package selection is split into two stages etc" OK. Now I was put in a window where it said "Select Package Group DO NOT DESELECT" and there was this "[*] base ^", selected. I did not deselect. OK. Here I was dropped to the prompt with the message
ERROR: ask_checklist makes sense if you specify 1 thing (tag, item and ON/OFF switch)
I've gone through the process several times, choosing 4 different mirrors, and deselecting that thing that said, DO NOT DESELECT with the same outcome.
Can someone please help? Is there perhaps a min speed at which net-install won't work? I'm way down there at ~3 kb/s.
Buce

HI.Tried the link above production premium is only available in French and German no English files.
BUT I got it right.
MAIN PROBLEM:ENCORE didn't want to burn,write,create folder or image.Not the DVD writer error.
If you have tried everything else suggested THEN:
Adobe forum: uninstall and re-install. ONE slight problem not mentioned any uninstalling or format of PC or adobe software.YOU MUST DEACTIVATE the product first.
1. Deactivate and un-install all cs6
2. Download and use the adobe cleaner Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 Point 3 and choose OS-Run it .
3.Clean all
4.Run disk and system file clean up.Restart PC.
5.Let system clean run. Once logged in. Run CC cleaner again. BUT NOW select clean adobe credentials.
6.Restart again.
7.Insert your CS6 production premium disc and TADA! It worked for me.
If this doesn't work go to adobe,sign in,choose a certain product premiere,after effects etc, choose installing or activation, and click contact us. There should be an option of CHAT to us not just the search forum.
Explain that you can't install from disc and ask to see your license and serial number if it can be deactivated and then try activate again.
Not the most elegant but efficient for me. I spent 2 days on this searching,phoning, chatting, restarting
YET I'm still stuck by ENCORE not burning to disc LOL! So actually was all in vain but atleast if you have bad disc and serial number issues this could shed some like.
Thanks for all who helped

I have LR4 already installed and a new disc with LR5 on it (never activated - have serial number). I do not have a drive on my computer to install from the disc. How do I go about upgrading to LR5?

I have LR4 already installed and a new disc with LR5 on it (never activated - have serial number). I do not have a drive on my computer to install from the disc. How do I go about upgrading to LR5?

Download the installation file(s) and use the serial number you have to activate it.
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

I can't install dreamweaver CS4

I have buy Creative Suite design premium and i can't install dreamweaver CS4
before i installed DW CS4 beta for test and put the icon in the bin to desinstall it and now i can(t use the buy version
how can i do ?
thanks

You can't just trash Adobe apps. You need to uninstall them.
Now you'll need to hunt down the CS4 clean script and run that.
Bob

I can't install from aps store since upgraded to ios6

I can't install from aps store since upgraded to ios6 soft ware

thanks for ur reply, i tried restart my phone, the most used apps back now. anyway, thank u!
sberman wrote:
If you know where the app is (in a folder, for example), go to that folder and find the app there.
Maybe you tried holding the app down in the search screen. I didn't say clearly you have to go to the app eherever it is, but not in the search screen.

Can't install flash cs4 on windows 7

hello everybody,
I'm running windows 7 ultimate and I'm trying to install flash cs4 professional with no luck.
it always get stuck and about 93% and i get the error massage the it can't install flash cs4
please help me

Hi, just to expand my understanding. Have you had other versions of flash installed prior to the CS4 one? Maybe you should run a registry cleaner; there may be a reg problem based on my understanding. Also, check to see if you have any kind of software(like an antivirus etc), this may be not letting execute the installer files correctly.
Lastly, check to see if you have all the full privileges in your computer. Are you an administrator?
Please let me know if you have any questions. Hope this information is useful.
Vicente Tulliano.

Can I install Flash CS4 after installing, activating & updating Photoshop CS5 ?

Can I install Flash CS4 after installing, activating & updating Photoshop CS5 ?

Sure. I have Flash 8, CS3,4,5 all installed and each will run.

Can't install Fireworks CS4 on Snow leopard

Hi.
I can't install Fireworks CS4 just donwloaded (bought long time ago) on my macbook with snow leopard.
Everytime i try i get this error message:
Installation cannot continue untile the following applications are closed:
shellExtLoader
what is that?
thank you.

Have you tried restarting your computer and then initiating the installation? Beyond that you can try closing down the application manually utilizing the Activity Monitor. You can find it at Applications/Utilities/Activity Monitor.

What to install from the disc ?

Got my p67a-gd65 running and would like to know what else to install from the disc or not ? so far I've just installed the chipset and the lan drivers and I do have a sata3 hd I'm running off of but I didn't know about the rest of the drivers (Win7 default audio seems to be working fine).

Not 100% sure about sata, But i run win7 and never installed the sata driver. If you want the full control on your sound i would install the sound drivers from disk.

Can only AA9 be re-installed from CS4

I currently have CS4 installed on my PC (Windows 7 64bit) and Acrobat 9 Pro has many bugs and has never worked properly. I would like to try to re-install Acrobat, but don’t need to reinstall the whole set. Is this possible or do I have to uninstall everything and then reinstall from the discs? Will I have to deactivate everything before I uninstall?

First thing to say is that CS4 and Acrobat 9 are not officially certified for Windows 7 x64. They generally run OK but there are no guarantees in your case it will work any better when you reinstall.
If there's an issue with Acrobat specifically, first point of call should be the Repair Installation option from Acrobat's help menu. If that doesn't help, you can add or remove programs from the CS collections without affecting the entire install: Go to your Add/Remove Programs tool on the windows Control Panel, choose your CS4 entry and click Modify. The checkboxes control what is and is not installed, but an uninstall and reinstall of Acrobat will reset it to the base version, and the subsequent updates will need to be re-downloaded (you can't apply them all at once).
You don't need to deactivate anything unless it's being moved to a new computer.

Photoshop Elements 10: Can't install from disc

Please help. Just purchased software and not sure how to install from discs. Nothing popped up when I inserted disc, but I can see the files? Which ones do I use?

Looks like you are installing from the wrong disc. Can you verify and get back if you still have problems?
Disc Number
Description
1
Windows
2
Windows 7 (64 bit)
3
Mac OS
4
Adobe Premiere Elements content disc for Windows
5
Adobe Premiere Elements content disc for Mac OS

Can't install from CS4 disc

Similar Messages

Maybe you are looking for