Can't install iTunes 12 update
While attempting to install iTunes 12 on my Windows 7 computer, it stops midway and posts this error message:
The installer has insufficient priviledges to access this directory: Then advises to contact system administator. I am the administrator.
Can anyone out there help with this problem.
But I guess doesn't tell you which folder it wants to access. That's helpful.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
Similar Messages
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I can't install itunes; the update crashed error 7 Windows error 126
I can't install itunes; the update crashed error 7 Windows error 126
PC with Windows 7
I have been using itunes for many yearsI have the same problem as yours too. It always says ''The older version of Apple Software Update cannot be removed. Contact your technical support group''.
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Can't install iTunes software update on my Mac
Get error message when I try to install iTunes update on my Mac
I have this same problem. I just got an iphone5 and was about to sync it, but got the following message when I go do download Itunes 7 "iTunes cannot be installed on this computer.".
I'm running an older Mac Dual 2GHZ Power G5 with 10.5.8 -
I can not install iTunes on my PC, I get an error message: "unable to remove previous version Apple Software Update"
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
Next, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
I can not install itunes on my computer. It tells me I need to update safari, and I have already done that. Please help.
It tells me I need to update safari, and I have already done that.
That's an unusual message to be getting on a Windows system. (Typically it's a Mac itunes installation message.)
I'd like to have a closer look at that error message please, tamara.
Try another iTunes install. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply. -
Can't install itunes 10.4 on Windows 7 home premium
I am not highly technical, so please bear with me:
After repeatedly being unable to update itunes 10.2, I thought I should just uninstall it and install itunes 10.4. Wow, what a mistake. After many hours I now can't run my MS Office programs AND I can't load or run itunes.
Originally, while trying to update itunes, I kept getting the message "errors occurred while installing the updates. If the problem persists, choose tools > download only and try installing manually." This confused me as I could not find "tools."
After some reading online, I decided what I should do is download the Windows Installer clean up tool. Apparently this was the BIG mistake. I selected Apple items to remove with msicuu.exe, only to find that now my MS Office 2010 programs no longer run ("Microsoft Office not installed for this user"), and I still can't install itunes.
I tried installing itunes 10.2 and got a message that I must install a 32-bit version of itunes.
I used the cleanup tool once again and tried to install itunes 10.4, and got the message: could not open key: UNKNOWN\components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\6A262021B4A79884EA585F5E86D 86338. Verify that you have sufficient access to that key or contact your support personnel.
Now when I try to run MS Office software, getting message "Preparing to install", then, Configuring Microsoft Office Professional Plus, then something about the program not being installed for this user (I'm the only user).
I realize that this board probably can't help me with MS Office software, but can you help me with itunes?SOA Suite works perfectly on my windows7 pc.
this below link will give complete details about 11g installation :
http://www.oracle.com/technetwork/middleware/soasuite/overview/quickstartguidesoasuite11gr1ps3-313245.pdf -
Can't install itunes in windows vista
i'm just upgrade my gf's PC from Windows XP to Vista. I find that I can't install itunes. As it said visualbsic script is missing or disabled. How can i solve it??
I think it would be a good idea to scan for malware as malware often interferes with Windows Update.
Download Malware bytes and run a full scan, there is a free version:
http://www.malwarebytes.org/
In services, check the Window Update service. It should show as "started" and start up type automatic.
The other thing is to run the system file checker:
http://support.microsoft.com/kb/929833
This will attempt to fix problems and if it will not run, that is another clue to the problem. -
How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info
Hey Debbiered1,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so are particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Take care,
Delgadoh -
Can't install itunes on windows 7 machine. I keep getting A message stating that I don't meet min. requirements, but the machine has more than enough. What do I need to do to correct this?
Are you trying to install the 32-bit version on a 64-bit machine, or vice versa?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Can't install itunes on windows 7 it tells me a file is missing
can't install itunes on windows 7 it tells me a file is missing (there is a problem with the windows installer package. A programme required for this install to complete could not be run. Contact you support personell or packege vendor. what do i do?
Well I tried to repair apple update and some other apple prgs in uninstall in control panel. Went back to a restore point. BUT I think the key thing is that I took the courage to uninstall iTunes and then downloaded it again from apple's website and low and behold it had worked!!!!
So forget reinstalling DO a brand new instal as it has worked for me.
Thanks to b noir as well for their interest!!! -
Running iTunes 10.7 on Mac OS X 10.8. Downloaded but can't install iTunes 11.0.2. Why not, can I
Running iTunes 10.7 on Mac OS X 10.8.2. Downloaded but can't install iTunes 11.0.2. Why not, how can I & should I?
Welcome to the Apple Support Communities
The latest iTunes version is 11.0.1 version. 11.0.2 does not exist. Have you tried opening Apple menu > Software Update and install iTunes 11.0.1? If it doesn't show up, you have already iTunes 11.0.1 -
I can't install iTunes error: "HKEY_LOCAL_MACHINE/Software/Classes/pcast"
Hi i can't install. iTunes first i want to update and i take this error *"Could not open key :HKEYLOCALMACHINE/Software/Classes/pcast* Verify that you have sufficient access to that key or contact your support personel" and i delete pcast files after that iTunes not opened.I unistalled itunes and i tried to install again.And i take this error again.Please help me !
I found this solution on the Apple Support Forums. Adding the SYSTEM account is what worked for me:
+Let's check your permissions on the key.+
+In your "Start Search" box, type run and click on the Run that comes up. In your run, type regedit and hit enter.+
+In regedit:+
+Expand HKEYLOCALMACHINE+
+Expand SOFTWARE+
+Expand CLASSES+
+Right-click on pcast and select "Permissions".+
+Select your user account name. Do you have full control of the key? If so, also select SYSTEM. Does the SYSTEM account have full control of the key?+ -
The other day I was prompted to update itunes. I started to, and it crashed my itunes. Then I tried to uninstall itunes, so that I could turn around and re-install it again. Now I can not install itunes. I get Runtime Error! message. R6034. For the last two hours I have tried deleting itunes, moving the .dll files to the desktop, restarting the computer (more times than I can count), deleting the temp files, updating my internet explorer, using the fix it program,.....
The two messages that I am getting are:
Runtime Error! Program:c\Program Files (x86)\itunes\Tunes.exe R6034 An application has made an attempt to load the c runtime library incorrectly. Please contact the application's support team for more information.
Also: Service to 'Apple Mobile Device' (Apple Moblie Device) failed to start. Verify that you have sufficient priviledges to start system services.I too was getting the same message regarding R6034. After many frustrating hours I went to the iTunes support page and clicked on "install and update." When that page came up I scrolled on to "removing and reinstalling iTunes......" There they tell you what files need to be removed and what order to do it in so you can reinstall iTunes. My iTunes works now and I didn't lose any music.
About the Apple Mobile Device, well that's one of the files that has to be uninstalled. When you reinstall iTunes the Apple Mobile Device is automatically reinstalled.
Hope this works for you as it did for me. Warning: it takes about an hour to do all this. -
Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"
Have you completed all windows update including service Pack1? If not, please complete all the windows update then follow steps below to re-install all over.
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
Can't install iTunes due to Quicktime failing to install
I'm on Vista (sad face) and over the past couple months iTunes has worked on and off...working and then I get an error saying "iTunes has stopped working" and then I have to mess with everything uninstalling/installing to get it working again.
However last week, when it happened I uninstalled iTunes and then attempted to uninstall Quicktime but it would not remove Quicktime off the list even after restarts. Then I ran the newest iTunes + Quicktime installer and it just goes until it gives me and error saying "The installer encountered errors before the requested operation for Quicktime could be compleated" and takes me to the complete box saying try again later. So the problem is with Quicktime because it won't uninstall/install and thus I can not install iTunes.
I have tried using the stand-alone Quicktime installer and have gotten the same error. I have also tried Apple Software Updater and no dice. I am getting very frustrated nothing seems to work and I need to update my iPod! Please help!
Thanks!+I finally got QuickTime uninstalled (it wouldn't give me errors uninstalling, it just wouldn't uninstall) via Windows CleanUp Utility.+
After you used CleanUp, did you manually remove any leftover QuickTime program files?
If not, let's run through a CleanUp routine again.
Run CleanUp and remove the QuickTime entry.
1. On the Start menu, click Computer.
2. In Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
Switch off antivirus and antispyware applications prior to the repair install.
Go into "Uninstall a program" in your Control Panel (assuming here that you don't have Classic View selected) and select itunes. click "Repair" up at the top of the control panel screen.
If the repair install goes through okay, restart the PC and try launching itunes again. Does it launch properly now?
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