Can't install itunes 9 in windows 7 "The folder iTunes cannot be found"

I can not install itunes 9.0.3.15 in windows 7. Getting the error message "The folder iTunes cannot be found or created and is required. The default location for this folder is inside the Music folder." I see a solution has already been posted for this problem, but it is specifically for Windows XP. Anyone have a solution for the problem in Windows 7?

Doublechecking some things before proceeding, j. Are you trying to upgrade your iTunes on the PC? Or is this the very first time iTunes has been installed on the PC?
Are you getting the error message during the install, or when trying to launch 9.0.3.15 after the install?

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