Can't install itunes... can't uninstall quicktime/itunes

I've searched the board and found a few threads about the error I'm getting.
When I try to install itunes on my machine, I get an error during the installation telling me that the installer could not remove the older version and I should contact support.
I've tried using the Windows installer cleanup utility and still it won't work.
I've tried the procedure from this thread and still nothing.
http://discussions.apple.com/thread.jspa?threadID=904330&tstart=90
FYI, there is no itunes listed in either my programs menu OR in the add/remove programs list.
Thanks.

It says at the begining of the install
"The Older Version of Apple Update software cannot be removed. Please contact your technical support group"
Then after it says
"The Older version of itunes cannot be removed. Please contact your technical support group"
Then it tells me itunes cannot complete the setup.
There is NO Apple update software or itunes in my add/remove programs list.

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Can't install iTunes 6.0.2.23 and can't uninstall QuickTime

help!!! i can't uninstall quicktime 7.0.2 (tried from control panel), which was included in my pc when i bought it, in order to install the newest version of itunes/quicktime. i would try lorraine's fix but can't even manually uninstall qt. got an error message "cannot delet file: cannot read from source file or disk". old version of itunes is gone, couldn't reinstall qt 7.0.2 (to try & repair), and remove apple itunes from NIS. i'd be grateful for any help.

HELP!!! this is driving me crazy...does anybody know how to fix this problem. how do i uninstall old version of QT in order to upgrade to the stand alone QuickTime and newest version of iTunes? I've already tried to manually delete the QT files and folders but got an error message. This totally *****! Both Apple & Windows support are pointing to each other for fixes.

How can I uninstall Quicktime Pro 7.4.5 and then install on a new system?

Hi,
How can I uninstall Quicktime Pro 7.4.5 and then install on a new system?
I've got a new computer and I want to uninstall Quicktime Pro 7.4.5 and then install on the new system. Maybe I'm overlooking something, but a bunch of other applications have easy 'uninstall' functions right in the application toolbar. Why doesn't Quicktime?????
Thanks.

I've read that Q/T is not just a simple application but in reality, a major component of the OS. This is where it varies from other similar acting apps like WMV, AVI, FLV etc. To butress this statement, in a vague way, I remember seeing a graphic of the Mac OS when Apple was first pushing "X". QuickTime was in the same general area of depth in programming as UNIX.
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HELP! - can't uninstall Quicktime!! Error - 0x80040707 !!

I can't uninstall quicktime and get the following error -
Error 0x80040707 Description DLL function call crashed QTInstallCode.QuickTimeUnInstallProc
Can anyone help??

hiya!
okay, in this context the 0x80040707 (citing the QuickTimeUnInstallProc) usually indicates that the installation configuration information for the QT on your PC has been corrupted.
download and install the Windows Installer Cleanup utility, and use it to clear away any existing QuickTime installation configuration information:
Description of the Windows Installer CleanUp Utility
... and then use the QuickTime component of the complete uninstall instructions on the following document as a guide for manual removal of left-over QT program files and folders:
Trouble installing iPod, iTunes, or QuickTime software in Windows
once we've got the old QT scraped out of there, we'll try another standalone QT 7.0.4 install, taking a few additional explicit precautions.
download and save a copy of the standalone QT installer to your hard drive. (we'll run the install from there rather than online.) switch off all antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
does that install go through okay?
if it does go through okay, does your itunes launch again?
love, b

I can't uninstall Quicktime so I can't uninstall/install iTunes!

I am trying to install the new version of iTunes. When I do, I get an error saying "A newer version of Quicktime is already installed. Cannot install Quicktime... blah blah blah."
Sounds simple right, I just uninstall said version and viola! It all works! Wrong.
I tried to UNinstall Quicktime and I got the EXACT same error. Uncool. Please help.

Go here and get the uninstaller : http://support.microsoft.com/kb/290301
Make sure iTunes isn't open and run it.
Then try again with a fresh download.

Can't get iTunes to open, Can't uninstall QuickTime. Why?

When I try to open QuickTime I get "Error -2095, make sure QuickTime is properly installed." Vers 6.5.0.48
When I try to open iTunes "encountered a problem and needs to close." Vers 7.0.2.16
I read forum and advice was to uninstall iTunes, which I was able to do successfully.
Then I tried to uninstall QuickTime and got: C:\windows\system32\QUICKT~1\UNINS~1.log
Exception C:\windows\system32\shell32.dll\control_rundll
I went to windows explorer and found system32\QuickTime and the uninstall file is there but system does not think it is there.
I am in a quandry. I love my ipod nano, 2gb, which I bought a few days ago, but I sure wish I had read these forum postings before buying. I am discouraged, disheartened, disappointed.
I have 363 songs on my ipod now and would love to move new songs to ipod, but can't get anything to work.
Any help out there? Is there anyone from Apple who can help? hello? Is there a phone number for Apple tech support?
Thanks for any help on this issue.
dell E510 Windows XP

Check out this Apple help:
http://docs.info.apple.com/article.html?artnum=93976
It sounds as though you need the bit towards the bottom of that page called:
Clean up iTunes installer files on the computer
You can get the Windows Installer Cleanup utility here:
http://support.microsoft.com/kb/290301/
BTW iTunes cannot work if Quicktime doesn't work.

ITunes will not launch - can't uninstall Quicktime

I'm really, really annoyed with iTunes.
Rebuilt computer and installed iTunes 7 on a fresh config after antivirus software and firewall were installed. Had sound problems but managed to fix them.
Rebooted and tried to open up iTunes - only to get an error, rebooted again, same thing. Tried opening Quicktime - same. Tried Quicktime settings from control panel - a Fatal error has occured.
Uninstalled iTunes, with an eye to trying to install it again. That worked, but when I tried to uninstall Quicktime it got half way, then "A fatal error has occured". Tried downloading and installing Quicktime without iTunes - that wouldn't even run.
Tried iTunes install anyway, but got the same problems as before. Tried v.6.5 - but that claimed the freshly downloaded file from Apple was corrupt.
I now cannot uninstall or use Quicktime, cannot use iTunes or update my iPods and am really fed up with Apple over this shoddy update.
I've searched through the support pages, but cannot find a fix for this problem.
I'd be happy to try any fixes that might be around, especially if it means I can get v.6.5 on my machine (which worked fine!)
For now, I'm going to be searching out another player for my audio and video.
Most dissapointed.

Tried opening Quicktime - same. Tried Quicktime settings from control panel - a Fatal error has occured.
that corresponds to a "standalone 1603" error message on earlier versions of the itunes and quicktime installers.
let's try this first.
here's what we'll try first.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
once we've got all the existing QuickTime scraped away, let's try a careful standalone QT 7.1.3 reinstall.
download and save a copy of the QT 7.1.3 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1.3 Installers … get the one that doesn’t mention itunes
if that install goes through okay, reboot the PC and try another itunes install. does that go through okay this time?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)

Can't upgrade iTunes... can't uninstall QuickTime

Help!!
I've missed a couple of upgrades to iTunes, waiting to investigate the problem - error 1322, a portion of the path exceeds the maximum length allowed by the system.
Now I think I've isolated it. If I try and uninstall Quicktime (version 7.1) I get the same problem.
So I think uninstalling and reinstalling Quicktime will help. But how do I do that - I can't get past the error.
Any experienced insights will be welcomed!
Thank you
Windows XP

I just solved a similar problem by using "Windows Install Clean Up" to completely remove my old version of Quicktime. Be very careful using this program, since it removes programs from the Window's registry. You can download it from Microsoft's web site.
http://support.microsoft.com/kb/290301
Be sure to carefully read all the instructions on the webpage before using the program.
Run the "Windows Install Clean Up" program.
Select Quicktime and remove it. Don't select anything else!
After this, try updating iTunes. I hope it works for you.
Dell Windows XP Pro
Dell Windows XP Pro

Can't uninstall QuickTime or open iTunes, thanks 2 Ace Mega Codec Pack???

Everything was fine, updated my 60gb iPod everyday and played iTunes daily. (Happy Days) Until one fine day, i decided to download Ace Mega Codec Pack.(Sad Days) It all starts here... Ever since then I have not been able to open my precious iTunes, Getting this message: *ITunes has encountered a problem and needs to close. We are sorry for the inconvenience.*
So here's what I’ve tried, Possibly making matters worse, I uninstalled Ace Mega Codec pack immediately and when prompted that some files I was removing was shared I said, Whatever and deleted them anyways in hope iTunes would just work after uninstalling! What a mess.
I then tried iTunes again with no joy, So I uninstalled iTunes, reinstalled and still the same message: *ITunes has encountered a problem and needs to close. We are sorry for the inconvenience.*
I then read on a thread somewhere that, if I reinstall QuickTime, it should work.
And when trying to uninstall QuickTime I get this (+Add or remove programs+) message: *Fatal error during installation*. with no error code.
I just don’t know what to do, I’m on the verge of reinstalling Windows! (I bet things like this don’t happen on a Mac.)!!
Well I would really appreciate any help or advice anyone could give me,
Thanks a million,
Phill, (Stressed in Dublin, Ire.)
Message was edited by: Phill85

Ok, I actually fixed this cannot delete old Quicktime files based on Apple's guidance on support. I had done this step yesterday, and must have missed a few files. This is going into the System32 folder through my computer. I deleted the Itunes, Ipod and Quicktime folders, but did not realize that I had to continue scrolling because there were these two file name were at the end, and not in a folder, so they weren't deleted the first go around. So I deleted, then reinstalled on my C drive (not the default Program Files) as someone else here had instructed, and Quicktime is now working! Now, I will attempt ITunes....wish me luck!
Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder.

I can't uninstall quicktime player

Hello, I don't speek anglish very well but I'll try to explain my problem. I think I suppress something and now quicktime (and itunes) not work. When I want use itunes a message : "appName : itunes.exe AppVer : 6.0.5.20 ModName:Quicktimestreaminganthoring.qtx ModVer : 7.1.0.210 Offset : 00016c69"
at that time, I want uninstall quicktime for install new version but I can't supress last version!
Thank you
(si quelqu'un parle français et peut m'aider ça ne sera pas de refus!!!!)

do you get an error message when you try to uninstall QuickTime? if so, what does it say? include error message numbers if you are getting any.

Can't uninstall quicktime b/c of network location?

I've recently repeatedly tried to update to the new quicktime/itunes software, but am unable to install it. It will let me download the updates, but not install them, either thru the update that automatically comes thru or when I try to do it manually. I figured if I could uninstall quicktime and itunes it will let me, but I can uninstall everything (itunes, bonjour, etc) except for quicktime. It starts, then tells me that it could not access the network location. Any help anyone can provide would be great, thanks!

Anyone?

Can't uninstall Quicktime component

Hi,
I'm experiencing problems in trying to install new iTune version. In order to fix that, I would need to uninstall Quicktime.
When I try to do that, I can uninstall everything, except for the component "npqtplugin2.dll", because the system tells me the file is corrupted.
What can I do?
Thank you very much in advance.
jp

Try using Microsoft's Windows Installer Cleanup Utility to remove the old version of Quicktime and iTunes.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Can't uninstall Quicktime !! Can't use my IPOD!!! HELP!

Hi, I have an iPod Nano and can't even start using it because I can't install itunes. The problem is I have an 'old' version of Quicktime (v7.0.4) and for some reason it won't uninstall. I've never had any problems with Quicktime before and the program runs great on my system (Windows XP SP2). If I try installing Itunes--can't uninstall, if I try installing the new QT--can't uninstall AND says it can't find Quick Time.msi and want's me to point it to where it is. I searched my hard drive and Windows was unable to find this .msi file. How can I install itunes?????
HELP!!!

Try using Microsoft's Windows Installer Cleanup Utility to remove the old version of Quicktime and iTunes.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Quicktime Error Message/Can`t uninstall Quicktime

After the last update all **** has broken loose nothing is working have looked all over at the forms for soultions have seen were i should uninstall both iTunes and Quicktime I`ve uninstalled my iTunes and now trying to uninstall the Quicktime so I can start all over and keep getting this error message when ask if I want to repair some files
Error writing to file:C\Program Files\QTSystem\QuickTime.qts. Verify that you have access to that directory
How do I verify that I have access...??? So I can finish uninstalling this mess and get thing running again...

Did you mistype the the path? It should be c:\Program Files\Quicktime\QTsytem\Quicktime.qts.
If you typed it correctly, that's odd.
Assuming you mistyped it, try running a disk check to make sure there isn't a filing system error.
Open My computer and right click on your c: drive, select Properties>>tools>>error checking. Check both the boxes.
The check starts on the next reboot and can take a while.
Download the version of QUicktime that does NOT include iTunes from here:
http://www.apple.com/quicktime/download/win.html
Close all other programs.
Then try manually uninstalling Quicktime using the method here:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
If that goes though OK, Restart your PC and install the stand alone Quicktime.

Can't uninstall Quicktime (Error 2330)

I would be eternally grateful to anyone who can help me uninstall Quicktime, so that I can install iTunes. I've googled the error, but not yet found a solution that works. Every time I try to uninstall it, I get error 2330. I've tried add/remove programs, CCleaner, etc.
Please, please help me if you can!
KatMac

I had same problem today. I still haven't been able to uninstall quicktime but was able to get around it by renaming quicktime. After renaming quicktime I downloaded the new version of itunes (8) without a problem and my new ipod nano now works fine.

Can't install itunes... can't uninstall quicktime/itunes

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