Can't install Itunes due to "service stopping priveleges"

please help

I pulled my brains out trying to figure this bug out and I may have a solution for you.
All of it installed fine in my desktop, but a friend's laptop got the error you mentioned on quicktime, itunes, flash, officeXP and about anything else I tried to load for him.
If you look in: C:\documents and settings\<username>\Local Settings\Temp there will be an iTunes install log...open it in Notepad and see if it isn't exiting with a 1619 error while running msiexec.exe
If this is the case, this fix should work for you.
Seems some configurations of XP (and possibly Vista) aren't allowing full administrator rights to the account you set up when you installed XP (even though User Editor says you do have those rights.)
I read 2 MS articles and turned off simple file sharing, then gave ownership of the entire C: drive to the administrator. Logged the admin account off, logged his "admin" account in, and then gave rights to his personal directory to his account (c:\docs and settings\<username>)
Once I did that, every install that had previously errored out performed flawlessly.
The MS articles in question:
http://support.microsoft.com/?kbid=316309 (1619 error)
and
http://support.microsoft.com/?kbid=308419 (how to set special permissions)
Hope this helps!
Doc

Similar Messages

  • Can't install itunes due to a problem with windows installer package

    hello there i can't install itunes due to a problem with the windows installer package i found a page on this site (here is the link) http://docs.info.apple.com/article.html?artnum=304405 i done every thing on it and i still haven't been able to fix the problem i have tryed the following unstalling itunes deleteing the registry keys deleteing all the temp files disableing all anit-virus software and anit-spyware. runing cc clearner downloading a new installer for itunes and windows installer and the script thing. and trying to reinstall. nothing seems to work i don't know what else to do this is the error message i get when i try to install i tunes. "there is a problem with this windows installer package.
    A program required for thsi install to complete could not be run.
    Contact your suupport personnel or package vendor."
    Please Help i would be most greatfull for any advise given
    Message was edited by: Joe_TLC

    I pulled my brains out trying to figure this bug out and I may have a solution for you.
    All of it installed fine in my desktop, but a friend's laptop got the error you mentioned on quicktime, itunes, flash, officeXP and about anything else I tried to load for him.
    If you look in: C:\documents and settings\<username>\Local Settings\Temp there will be an iTunes install log...open it in Notepad and see if it isn't exiting with a 1619 error while running msiexec.exe
    If this is the case, this fix should work for you.
    Seems some configurations of XP (and possibly Vista) aren't allowing full administrator rights to the account you set up when you installed XP (even though User Editor says you do have those rights.)
    I read 2 MS articles and turned off simple file sharing, then gave ownership of the entire C: drive to the administrator. Logged the admin account off, logged his "admin" account in, and then gave rights to his personal directory to his account (c:\docs and settings\<username>)
    Once I did that, every install that had previously errored out performed flawlessly.
    The MS articles in question:
    http://support.microsoft.com/?kbid=316309 (1619 error)
    and
    http://support.microsoft.com/?kbid=308419 (how to set special permissions)
    Hope this helps!
    Doc

  • Can't install iTunes due to Quicktime failing to install

    I'm on Vista (sad face) and over the past couple months iTunes has worked on and off...working and then I get an error saying "iTunes has stopped working" and then I have to mess with everything uninstalling/installing to get it working again.
    However last week, when it happened I uninstalled iTunes and then attempted to uninstall Quicktime but it would not remove Quicktime off the list even after restarts. Then I ran the newest iTunes + Quicktime installer and it just goes until it gives me and error saying "The installer encountered errors before the requested operation for Quicktime could be compleated" and takes me to the complete box saying try again later. So the problem is with Quicktime because it won't uninstall/install and thus I can not install iTunes.
    I have tried using the stand-alone Quicktime installer and have gotten the same error. I have also tried Apple Software Updater and no dice. I am getting very frustrated nothing seems to work and I need to update my iPod! Please help!
    Thanks!

    +I finally got QuickTime uninstalled (it wouldn't give me errors uninstalling, it just wouldn't uninstall) via Windows CleanUp Utility.+
    After you used CleanUp, did you manually remove any leftover QuickTime program files?
    If not, let's run through a CleanUp routine again.
    Run CleanUp and remove the QuickTime entry.
    1. On the Start menu, click Computer.
    2. In Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
    7. Restart your computer.
    Next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
    Switch off antivirus and antispyware applications prior to the repair install.
    Go into "Uninstall a program" in your Control Panel (assuming here that you don't have Classic View selected) and select itunes. click "Repair" up at the top of the control panel screen.
    If the repair install goes through okay, restart the PC and try launching itunes again. Does it launch properly now?

  • Can't install itunes due to registry error

    can't install itunes. 
    could not open key...HKEY_Local_Machine\Software\Classes\.m4v\open with proglds.

    Hi flam5!
    I have an article here for you that addresses this issue:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Take care, and thanks for visiting the Apple Support Communities.
    Cheers,
    Braden

  • Can't install Itunes due to Quicktime problems

    I have tried to install Itunes a few times, but every time I do I receive this error message, 'A newer version of Quicktime is already installed. This installation cannot proceed while the newer version of Quicktime is installed".
    I have uninstalled Quicktime and searched through my computer for other quicktime files and removed them but still keep getting this message. Is there something that I'm not doing?

    You could try an installer cleanup with the Microsoft Installer Cleanup Utility.
    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
    http://support.microsoft.com/kb/290301/
    Then you should find the program in All Programs (or the equivalent in Vista).
    Remove any references to QUicktime. Sometime you find a blank entry or one with just a version number.
    Are you installing the latest versions of iTunes and Quicktime?

  • What am I doing wrong? Can't install iTunes due to old iPod software

    Hi - iTunes will not install - error message says it can't upgrade old iPod software and it should be uninstalled. I had an old 2ndGen iPod and I have removed everything to do with that (Musicmatch, quicktime, iPod manager (although teh latter proved difficult as it wouldn't delete from Program Files - got rid of it and then when I reinstalled everything in order to uninstall again to see if that would fix, it now wont delete at all) etc.) and have been through all the windows installer clean-ups and everything else on the support page.
    Has anyone else encountered this - would really appreciate help as doing my head in! Its so I can use new Nano.
    Thx.
    HP   Windows XP  
    HP   Windows XP  

    Re-did the windows installer clean-up and found a tiny bit of old Ipod updater software which I've deleted and its now working...at last!
    Thanks

  • Can't install iTunes 9 on Vista. iPod services have stopped?

    I can't installed iTunes 9 on my Windows Vista PC. When I try to install, the installation process gets to about 95% complete, then an error pops up saying "Serice 'iPod Sevice' (iPod Service) failed to start. Verify that you have sufficient privileges to start the service". I also get a Windows System error that says "iPod service module (64-bit) stopped working and was closed". I can't install iTunes 9 and can't find any answers. And yes, I'm installing iTunes as the system Admin. Any help would be appreciated.
    Thanks.

    My problem is with Vista, but slightly different to the above.
    I bought a new Vista PC yesterday and was able to download iTunes 8 to it.
    I'm also still using my old XP PC until I get the Vista one properly set up. Last night I ran all iTunes/iPhone/iPod Touch updates successfully on the XP machine.
    Today I am updating the Vista PC. Safari and Quick Time have downloaded.
    iTunes itself reaches 98.7 of 98.8 verified and then fails.
    The error message I am getting is ""The windows installer Service could not be accessed. This can occur if you are running in safe mode, or if the windows installer is not correctly installed. Contact your support personnel for assistance"
    I have no idea what that means, does any Vista user know what the Windows Installer Service is and how I sort this out?
    There is a pop appearing occasionally about setting up 'winlock' - I have no idea what that is (need to google to find out) so have ignored that until I understand what it is.
    I've tried both running direct from the download and saving to my PC but still the same error message. Odd that the program installed yesterday but the updated version will not do so today.
    Any assistance would be appreciated.

  • Can't install iTunes 10 due to Bonjour

    I need help finding and deleting Bonjour from my desktop. I uninstalled iTunes 9. When I try to reinstall iTunes 10 I get an error message that says "The older version of Bonjour cannot be removed. Contact your technical support group". I have searched for Bonjour throughout my computer and deleted it every place I could including the REGEDIT. When I try to remove Bonjour from the list of programs through the Control Panel I get an error message that says "The feature you are trying to use is on a network resource that is not available". I can no longer use my iPod Touch because I can't install iTunes on my computer. This makes me very sad.

    When I try to remove Bonjour from the list of programs through the Control Panel I get an error message that says "The feature you are trying to use is on a network resource that is not available".
    These sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any BonJour entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • Can't install itunes in windows vista

    i'm just upgrade my gf's PC from Windows XP to Vista. I find that I can't install itunes. As it said visualbsic script is missing or disabled. How can i solve it??

    I think it would be a good idea to scan for malware as malware often interferes with Windows Update.
    Download Malware bytes and run a full scan, there is a free version:
    http://www.malwarebytes.org/
    In services, check the Window Update service. It should show as "started" and start up type automatic.
    The other thing is to run the system file checker:
    http://support.microsoft.com/kb/929833
    This will attempt to fix problems and if it will not run, that is another clue to the problem.

  • HELP Can't install itunes 9 on Windows 7  64-Bit

    I've just bought an iPod Touch and can't install itunes on my notebook. (Which means I can't use my iPod)
    I've downloaded itunes for 64bit, but each time I double-click it, a window opens and say "The windows installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed. Contact your support personnel for assistance."
    and it says the itunes installer encountered an error before itunes completely installed.
    I went to Asus service center, but they said that itunes is not compatible with the new Windows 7 and I should bring it to Apple iBox instead.
    I've gone to 2 iBox and they don't understand the problem at all, and they didn't find any way to help me.
    This is so disappointing. I can't even find an email address to contact Apple directly.
    Help is so much appreciated. Thanks..

    iTunes 9.0.x is certainly compatible with Win7 64 bit since I use that exact setup on 3 different PCs. Two suggestions for your installation problems:
    1)Download a new copy of the 64 bit installer from Apple then, instead of just running the itunes installer right click on it and try 'run as adminstrator'. In my experience that clears up a world of problems with program installation in Win7 and Vista. This is necessary even if you're already logged in as an administrator.
    2) Try the previous version of iTunes (9.0.3). You can get a copy at http://www.oldapps.com/itunes.php?old_itunes=54 again right click on the file and "run as administrator"
    Good luck, hope this helps.
    Lil

  • TS5376 I can not install itunes.  I get Runtime Error!  R6034.  An application has made an attempt to load the c runtime library incorrectly.  Please contact the application support team for more information.  I've been uninstalling, moving .dll files, re

    The other day I was prompted to update itunes.  I started to, and it crashed my itunes.  Then I tried to uninstall itunes, so that I could turn around and re-install it again.  Now I can not install itunes.  I get Runtime Error! message. R6034.  For the last two hours I have  tried deleting itunes, moving the .dll files to the desktop, restarting the computer (more times than I can count), deleting the temp files, updating my internet explorer, using the fix it program,..... 
    The two messages that I am getting are:
    Runtime Error! Program:c\Program Files (x86)\itunes\Tunes.exe     R6034   An application has made an attempt to load the c runtime library incorrectly.  Please contact the application's support team for more information.
    Also:  Service to 'Apple Mobile Device' (Apple Moblie Device) failed to start.  Verify that you have sufficient priviledges to start system services.

    I too was getting the same message regarding R6034. After many frustrating hours I went to the iTunes support page and clicked on "install and update." When that page came up I scrolled on to "removing and reinstalling iTunes......" There they tell you what files need to be removed and what order to do it in so you can reinstall iTunes. My iTunes works now and I didn't lose any music.
    About the Apple Mobile Device, well that's one of the files that has to be uninstalled. When you reinstall iTunes the Apple Mobile Device is automatically reinstalled.
    Hope this works for you as it did for me. Warning: it takes about an hour to do all this.

  • Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

    Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

    Have you completed all windows update including service Pack1?  If not, please complete all the windows update then follow steps below to re-install all over.
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime  
    Apple Software Update  
    Apple Mobile Device Support  
    Bonjour  
    Apple Application Support
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • How can i install iTunes upgrade 10.4.1 manually in win7

    how can i install iTunes upgrade 10.4.1 manually in win7? i'm trying to do it but troubles occur every time  i try (message after download: impossible to install due to an error, try to install manually from Tools menu) but where is the tools manu in iTunes?
    thanks in advance for your answers

    Go to iTunes.com/download and simply download then install the current version.

  • Can not install iTunes v7.6.2 on my PC

    Hello
    This is my first post so excuse me if it has something wrong. I get the new iPod Nano 3G but, I can not install iTunes. When I am trying it shows me this:
    Unable to install the GEAR driver set at this time. The GEARAspiWDM service used by the GEAR driver set is scheduled to be deleted during the next system reboot. Please reboot the system and run iTunes again.
    Thanks to everyone who can help me!

    Okay guys everything is okay now
    I remove the registries from Windows. Here you can find more information:
    http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:Windows_-_Updating%2C_removing%2C_64_bit_versions%2C_etc#Removing_GEARDrivers
    Thanks!

  • Can't install itunes and quicktime on win7 32bit

    Hi all,
    since the new updates from october 2011 i couldnt update my itunes anymore. During the installation it said:
    in dutch: kan map C:\ProgramData\Microsoft\Windows\StartMenu niet maken. Er bestaat al een bestand met deze naam. Wijzig de naam of verwijder het bestand en klik op nogmaals.
    In english: can not make folder C:\ProgramData\Microsoft\Windows\StartMenu. There already excists a folder with this name. Rename the folder or delete the folder and try again.
    Now the problem is: i deleted my itunes and quicktime to finally install the new updates. When i install itunes it still give this message during the install and i cannot find the folder  C:\ProgramData\Microsoft\Windows\StartMenu  and i deleted everything i could find from itunes.
    In my start menu there isnt anything named itunes as far as i can see. how can i delete the folder so i can finally instal itunes again..?

    These are the minimums listed for the iPod Classic:
    Windows system requirements
    PC with USB 2.0 port
    Windows Vista or Windows XP Home or Professional with Service Pack 2 or later
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