Can't install iTunes. "Error writing to file..."

I'm trying to install iTunes on my PC and it keeps getting stuck on the "copying new files" part. Then I get an error message saying: "error writing to file....verify that you have access to that directory." Any thoughts on what I can do? Thanks!!

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Similar Messages

  • Can't install itunes. error  writing to file program files (x86)\Adobe\gnsk_dsp.dll

    I can't update itunes.
    During installation it says:
    Error while writing in file: Program Files (x68)\Adobe\gnsk_dsp.dll.
    Check whether you have the right to open that file.
    How can I remove this error?

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • Problem installing itunes- error writing to file C:\Config.Msi\1c16cb7e.rbf. Verify that you have access to that directory. Help!!

    Every time I try to update itunes i get an error that says: error writing to file C:\Config.Msi\1c16cb7e.rbf. Verify that you have access to that directory.
    I've tried uninstalling and I the same error. Help!

    Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
    If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
    Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
    http://www.apple.com/itunes/download/
    Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
    Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
    Reenable all security software prior to reconnecting to your network and/or the internet.
    Any better luck with the security software shut down?

  • Can't install iTunes-  error writing files to files to a folder     -_-

    When I try and install iTunes 8, it installs most of it but then comes up with
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    I got my iPod for christmas and I love it but iTunes has dissappointed me. It won't install, what do I do?

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • I am getting this message when installing Itunes "Error writing to file C:\ProgramFiles\iTunes\iTunes.resources\nl.lproj\aboutBox.rtf  Verify that you have acces to that directory" How do I fix this

    How do I fix this and stop it happening

    See:
    Issues installing iTunes or QuickTime for Windows
    If further problems post in the iTunes forum
    https://discussions.apple.com/community/itunes/itunes_for_windows

  • Itunes error writing to file: C\Config.Msi\165996.rbf verify that you have access to that directory

    itunes error writing to file: C\Config.Msi\165996.rbf verify that you have access to that directory
    That's the error I get when trying to uninstall or reinstall my itunes.  The application no longer works and I just purchased a new Ipod touch 4th generation that requires I uninstall and upgrade to 10.6.

    I had this exact same problem just now, trying to upgrade to 10.7.
    I even got that error msg when trying to UNINSTALL iTunes!
    After hours of frustration trying everyone's different suggestions, I downloaded Revo Uninstaller http://www.cnet.com.au/apps/revo-uninstaller-10610875/ which solved the problem.
    Use it to help uninstall iTunes and related software components in the following order and then restart your computer:
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    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Then you can install iTunes from scratch.
    Good luck

  • I can't install iTunes error: "HKEY_LOCAL_MACHINE/Software/Classes/pcast"

    Hi i can't install. iTunes first i want to update and i take this error *"Could not open key :HKEYLOCALMACHINE/Software/Classes/pcast* Verify that you have sufficient access to that key or contact your support personel" and i delete pcast files after that iTunes not opened.I unistalled itunes and i tried to install again.And i take this error again.Please help me !

    I found this solution on the Apple Support Forums. Adding the SYSTEM account is what worked for me:
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    +Expand HKEYLOCALMACHINE+
    +Expand SOFTWARE+
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    +Right-click on pcast and select "Permissions".+
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  • Install Problem - Error Writing to file

    I am getting the following error when I try to Install the demo of 3.4.1:   Error 1304. Error writing to file   C:\ProgramData\Adobe\Cameraraw\CameraPRofiles\Camera\Nikon d40X\Nikon D40X Camera D2X Mode 2.dcp.  Verify that you have access to that directory.
    I though I changed access but it will not access when I hit  Retry.  Any suggestions?  Thanks  Alan.

    Beat:  I ran as Administrator and tried downloading a second program  Same thing.  Then I check I I saw the file was Hidden so I inchecke
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    .  So apparently LR3 couldn't get in there.  SO I tried to delete that file.  No good.
    So now what?  What created that file in the first place?  Maybe I have to re-install that program.  Ignoring it as an option doesn't work.  It just ends the installatiopn of LR3.
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  • Can't Install iTunes : Error Message "Installer has insufficient Privileges to modify this File" Running Windows Vista

    Hello!
    I am currently having issues installing iTunes on BOTH of my computers. One running Vista, the other, Windows 7.
    (Not the same issues)
    I used to have iTunes on my Vista (32bit), but when asked to update the software (The update prior to the newest one), I was not able to.
    I dont exactly remember the error message.
    Yesterday, I tried to install it again when I realized there was a new update.
    I am receiving an error message while trying to install the software that says :
    "The Installer has insufficient privileges to modify this file: c:\program files\ common files \ apple \ apple application support \ webkit. resources \ inspector \ images \ warnings errors.png
    I have tried almost everything I knew to do.
    Downloaded itunes setup, extracted the files and tried to install them all separately.
    Then I had issues UNinstalling Apple Support and Mobile devices!
    Tried something with the registry (not too sure what. I read it on this website)
    Tried to Force Uninstall EVERY bit of apple on the computer then try again, and to no avail.
    I am a bit discouraged, because I have been trying for so long with both computers.
    I even called applecare for help with Windows 7 computer. Spoke to one representative who forwarded me to another who could not help.
    (Windows 7 itunes WILL install, but when I plug up my phone says I am not running 64bit itunes, which I am, and to reinstall. Then I was missing the Mobile device and would not let me separately install.)
    I am a bit frustrated, and I'd appreciate all of the help I can get.
    Thank You all in advance.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Can't install itunes - error message  "the folder "itunes" cannot be found

    Help. I just bought a new Iphone and can't get itunes to load. I had itunes on my computer for several years for my nano - haven't synced up in about a year. Went to open it and got the following error message
    The folder "itunes" cannot be found or created and is required. The default location for this folder is inside Mu Music folder"
    I have uninstalled everything - quicktime, apple mobile, every single file. I have rebooted, run searches to make sure there were no files at all left - did it through control panel, search etc., rebooted and downloaded it again (this make about 5 times now) and still get that same message that the folder cannot be found. Help! I just blew about $400 in the Apple store!
    Can anyone help me?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Can't install ITunes-Error 2324-Admin log in

    When I tried opening ITunes tonight, it asked me to download the new version. When I tried to download, it wouldn't allow me to do it. I uninstalled ITunes and when I tried to re-install, I got an error stating that it had encountered an unexpected error installing this package, error code 2324. I looked up error code 2324 on the computer and Microsoft instructed me to run the Fix It program. After running this program, I was able to run the ITunes install to a certain point, getting further than I had so far tonight. Then I got an error box that said, "The installer has insufficient privileges to access this directory: C:\Program Files\iTunes. The installation cannot continue. Log in as administrator or contact your system administrator."
    What do I have to log into as the administrator? My computer? I am the only user/admin on my computer and the only person who even uses my computer.
    I need to fix this....all of my music is on my IPod and without iTunes, I can't access it or purchase new music, which was all I was trying to do tonight.
    Thanks!

    Error 1305 is usualy something to do with the CD drive or the media.
    Are you trying to install from the CD?
    You can download iTunes here -> http://www.apple.com/support/downloads/itunes605.html
    Error 1603 is usually a disk space problem. See here -> http://consumer.installshield.com/kb.asp?id=Q111019
    How much free space is on your C: drive?
    Start -> My computer.

  • Help - Can't install iTunes - Error during install

    Am able to install QuickTime, but get to "Install Wizard" and it stops midway and gives me the error message "A later version of iTunes is already on this machine. Installation cannot continue."
    I have erased my old iTunes off my machine - but am confused why this update would claim a LATER version of iTunes is on the machine and freezes the installation??!
    Pls help - just got my iPod up and running again (after months of it being frozen on permanent lock and having to go back to factory settings several times - trying several fixes) - but can't do anything without iTunes and my music library to load on my iPod.
    Thanks in advance - for any/all advice. I'm at my wits end.

    hi Laura!
    Am able to install QuickTime, but get to "Install Wizard" and it stops midway and gives me the error message "A later version of iTunes is already on this machine. Installation cannot continue."
    hmmm. are you installing a true standalone copy of the installer? the size of a standalone for 7.0.3 should be less than 20 MB. how large is your installer?
    here's a link to a true standalone:
    http://www.apple.com/quicktime/download/standalone.html
    keep us posted.
    love, b

  • "Error writing to file: C:\config.msi\3a3043.rbf. Verify that you have access to that directory. "

    I keep getting this error when trying to update iTunes: "Error writing to file: C:\config.msi\3a3043.rbf. Verify that you have access to that directory."  iTunes will not work.  Any time I try to apply settings iTunes locks up.  Anyone know how to fix this?

    I had this exact same problem just now, trying to upgrade to 10.7.
    I even got that error msg when trying to UNINSTALL iTunes!
    After hours of frustration trying everyone's different suggestions, I downloaded Revo Uninstaller http://www.cnet.com.au/apps/revo-uninstaller-10610875/ which solved the problem.
    Use it to help uninstall iTunes and related software components in the following order and then restart your computer:
    1. iTunes
    2. QuickTime
    3. Apple Software Update
    4. Apple Mobile Device Support
    5. Bonjour
    6. Apple Application Support (iTunes 9 or later)
    Then you can install iTunes from scratch.
    Good luck

  • Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll     Verify that you have access to that directory."

    Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll     Verify that you have access to that directory."

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • I cannot complete an installation of ITunes.  During the install, I receive the following error message:   Error writing to file: C:\Program Files\Bonjour\dns_sd.jar.

    I cannot complete an installation of ITunes.  During the install, I receive the following error message:
    Error writing to file: C:\Program Files\Bonjour\dns_sd.jar.

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

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