Can't install itunes! HELP ME

When I try to install itunes this happens,please help me!

These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80073712, or some other number? (If they're another number, what number are you getting?)

Similar Messages

HELP Can't install itunes 9 on Windows 7 64-Bit

I've just bought an iPod Touch and can't install itunes on my notebook. (Which means I can't use my iPod)
I've downloaded itunes for 64bit, but each time I double-click it, a window opens and say "The windows installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed. Contact your support personnel for assistance."
and it says the itunes installer encountered an error before itunes completely installed.
I went to Asus service center, but they said that itunes is not compatible with the new Windows 7 and I should bring it to Apple iBox instead.
I've gone to 2 iBox and they don't understand the problem at all, and they didn't find any way to help me.
This is so disappointing. I can't even find an email address to contact Apple directly.
Help is so much appreciated. Thanks..

iTunes 9.0.x is certainly compatible with Win7 64 bit since I use that exact setup on 3 different PCs. Two suggestions for your installation problems:
1)Download a new copy of the 64 bit installer from Apple then, instead of just running the itunes installer right click on it and try 'run as adminstrator'. In my experience that clears up a world of problems with program installation in Win7 and Vista. This is necessary even if you're already logged in as an administrator.
2) Try the previous version of iTunes (9.0.3). You can get a copy at http://www.oldapps.com/itunes.php?old_itunes=54 again right click on the file and "run as administrator"
Good luck, hope this helps.
Lil

I can not install itunes on my computer. It tells me I need to update safari, and I have. Help please

I can not install itunes on my computer. It tells me I need to update safari, and I have already done that. Please help.

It tells me I need to update safari, and I have already done that.
That's an unusual message to be getting on a Windows system. (Typically it's a Mac itunes installation message.)
I'd like to have a closer look at that error message please, tamara.
Try another iTunes install. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

Can't install iTunes 7 - please help!

I can't install iTunes 7 - whilst installing the Quicktime part it says it can't access HKEYLOCALMACHINES/SOFTWARE/Microsoft/Windows/current version/uninstall/quicktime and that i need to check i have access to this. I don't have quicktime installed, and have tried to install it in safe mode logged in as administrator, but it says that the administrator has made rules preventing me from doing it. What's going on??
dell Windows XP

What's the precise text of the error message, please? (There's a few different ones I can think of that you might be getting.)

Please help me, i can't install itunes on my laptop, i am using windows 7.

i can't install itunes on my laptop, i am using windows 7, also updates i can't install, it says its not existing the folder or files of itunes. thanks....
erl

What's the precise text of the error message, please? (There's a few different ones I can think of that you might be getting.)

Can't install itunes due to a problem with windows installer package

hello there i can't install itunes due to a problem with the windows installer package i found a page on this site (here is the link) http://docs.info.apple.com/article.html?artnum=304405 i done every thing on it and i still haven't been able to fix the problem i have tryed the following unstalling itunes deleteing the registry keys deleteing all the temp files disableing all anit-virus software and anit-spyware. runing cc clearner downloading a new installer for itunes and windows installer and the script thing. and trying to reinstall. nothing seems to work i don't know what else to do this is the error message i get when i try to install i tunes. "there is a problem with this windows installer package.
A program required for thsi install to complete could not be run.
Contact your suupport personnel or package vendor."
Please Help i would be most greatfull for any advise given
Message was edited by: Joe_TLC

I pulled my brains out trying to figure this bug out and I may have a solution for you.
All of it installed fine in my desktop, but a friend's laptop got the error you mentioned on quicktime, itunes, flash, officeXP and about anything else I tried to load for him.
If you look in: C:\documents and settings\<username>\Local Settings\Temp there will be an iTunes install log...open it in Notepad and see if it isn't exiting with a 1619 error while running msiexec.exe
If this is the case, this fix should work for you.
Seems some configurations of XP (and possibly Vista) aren't allowing full administrator rights to the account you set up when you installed XP (even though User Editor says you do have those rights.)
I read 2 MS articles and turned off simple file sharing, then gave ownership of the entire C: drive to the administrator. Logged the admin account off, logged his "admin" account in, and then gave rights to his personal directory to his account (c:\docs and settings\<username>)
Once I did that, every install that had previously errored out performed flawlessly.
The MS articles in question:
http://support.microsoft.com/?kbid=316309 (1619 error)
and
http://support.microsoft.com/?kbid=308419 (how to set special permissions)
Hope this helps!
Doc

Can't install itunes 10.4 on Windows 7 home premium

I am not highly technical, so please bear with me:
After repeatedly being unable to update itunes 10.2, I thought I should just uninstall it and install itunes 10.4. Wow, what a mistake. After many hours I now can't run my MS Office programs AND I can't load or run itunes.
Originally, while trying to update itunes, I kept getting the message "errors occurred while installing the updates. If the problem persists, choose tools > download only and try installing manually." This confused me as I could not find "tools."
After some reading online, I decided what I should do is download the Windows Installer clean up tool. Apparently this was the BIG mistake. I selected Apple items to remove with msicuu.exe, only to find that now my MS Office 2010 programs no longer run ("Microsoft Office not installed for this user"), and I still can't install itunes.
I tried installing itunes 10.2 and got a message that I must install a 32-bit version of itunes.
I used the cleanup tool once again and tried to install itunes 10.4, and got the message: could not open key: UNKNOWN\components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\6A262021B4A79884EA585F5E86D 86338. Verify that you have sufficient access to that key or contact your support personnel.
Now when I try to run MS Office software, getting message "Preparing to install", then, Configuring Microsoft Office Professional Plus, then something about the program not being installed for this user (I'm the only user).
I realize that this board probably can't help me with MS Office software, but can you help me with itunes?

SOA Suite works perfectly on my windows7 pc.
this below link will give complete details about 11g installation :
http://www.oracle.com/technetwork/middleware/soasuite/overview/quickstartguidesoasuite11gr1ps3-313245.pdf

How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info

How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info

Hey Debbiered1,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so are particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Take care,
Delgadoh

I can't install itunes on my windows 7 (32 bit), I can't install itunes on my windows 7 (32 bit)

I can't install itunes on my windows 7 (32 bit)... it keeps saying R6034 error and 1114 error.
Help!
PS: I used to have an older version of itunes and it worked fine until I tried upgrading it, Now it's totally messed up!

Hello seppht,
I recommend following the steps in the article below when you are unable install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
You can also download the 64 bit version of iTunes here:
iTunes 11.0.4 for Windows 64
http://support.apple.com/kb/DL1615
Thank you for using Apple Support Communities.
Best,
Sheila M.

I can't install iTunes error: "HKEY_LOCAL_MACHINE/Software/Classes/pcast"

Hi i can't install. iTunes first i want to update and i take this error *"Could not open key :HKEYLOCALMACHINE/Software/Classes/pcast* Verify that you have sufficient access to that key or contact your support personel" and i delete pcast files after that iTunes not opened.I unistalled itunes and i tried to install again.And i take this error again.Please help me !

I found this solution on the Apple Support Forums. Adding the SYSTEM account is what worked for me:
+Let's check your permissions on the key.+
+In your "Start Search" box, type run and click on the Run that comes up. In your run, type regedit and hit enter.+
+In regedit:+
+Expand HKEYLOCALMACHINE+
+Expand SOFTWARE+
+Expand CLASSES+
+Right-click on pcast and select "Permissions".+
+Select your user account name. Do you have full control of the key? If so, also select SYSTEM. Does the SYSTEM account have full control of the key?+

I can't install itunes for windows get error message 5

i can't install itunes for windows get error message 5

I've been having the same issues for the past year and a half. I've spent 6-8months trying to figure it out. Went to various Itunes stores with pictures on my Iphone per each step so I could relay all information that I'd come across and the personnel were less than helpful, after conversations that would sometimes last an hour between myself, employees and managers they always came back to "simply uninstall then reinstall" when I told them for the thousanth time that I've done that multiple times and my errors are happening while trying to reinstall it they act stumped and say "well then I'm not sure, I'll give you a call if I figure it out" and disappear. I've been very disatisfied at the lack of support from Apple and if Android to piece together a reletively reliable phone I'd switch to them in a heartbeat. I'll follow this question incase someone can answer this, but I don't have much faith.
BTW, wifey has Windows 7 running on the laptop and my phone syncs just fine to that and no trouble with itunes, just mine (desktop).

Can't install iTunes 10 due to Bonjour

I need help finding and deleting Bonjour from my desktop. I uninstalled iTunes 9. When I try to reinstall iTunes 10 I get an error message that says "The older version of Bonjour cannot be removed. Contact your technical support group". I have searched for Bonjour throughout my computer and deleted it every place I could including the REGEDIT. When I try to remove Bonjour from the list of programs through the Control Panel I get an error message that says "The feature you are trying to use is on a network resource that is not available". I can no longer use my iPod Touch because I can't install iTunes on my computer. This makes me very sad.

When I try to remove Bonjour from the list of programs through the Control Panel I get an error message that says "The feature you are trying to use is on a network resource that is not available".
These sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any BonJour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Got new iPhone but can't install iTunes

I purchased a new iPhone 4 yesterday and thought it would be easy to set up but for some reason I can't install iTunes on my laptop. I can down load the iTunes setup.exe but when it comes to install it, it gets about half way through and it comes up with the error 'Could not access network location %APPDATA%/'. Does anyone have any suggestions on how to overcome this problem. Any help would be greatly appreciated. Many thanks, Fifi.

it gets about half way through and it comes up with the error 'Could not access network location %APPDATA%/'.
With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
[You receive an "Error 1606" error message when you try to install or remove a Microsoft program|http://support.microsoft.com/kb/886549]

Can't install itunes on win7 x86_64

my PC cfg:
i got itunes install package named iTunes64Setup,clicked it on my win7(ultimate)OS x86_64,try to install it on my disk F and after a while i got a prompt as following described:
so i clicked the butten,and the install dialog rolled back and stuck there,i can't help to use Task Manager to drop it.
I installed again under x86 filepackage on disk C and quickly it show me a new prompt that means to tell me installing failed and my sys param not changed.
So,i typed the above words and tryed a third time,and that erro prompt occurred:
Then,i clicked again and that showed me,i choose the button "重试",
for a minute that showed me ,clicked it,
At the last,,so i finished it.
What happend?How can i install itunes correctly?With your helping,i'll be appreciate.
Message was edited by: clark_panda

Hello Gesturinn,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines troubleshooting issues when attempting to install iTunes. In your circumstance, it may be as simple as choosing "Save As..." (and ultimately choose a location) instead of "Run".
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

Hi i can not install itune. There are the error show " Could not open key: Unknown\Components\32A7D634EB632D11CABB00087CCFBB48\DAEC106DF4E2BBB458CC2CA9C46 E3A0C.

Hi,
i can not install itune. There are the error show
" Could not open key: Unknown\Components\32A7D634EB632D11CABB00087CCFBB48\DAEC106DF4E2BBB458CC2CA9C46 E3A0C. Verify that you have sufficient access to that key. or contact your support personal.
I have tried some soution from the similar case to uninstall itune and also related components already but finally the probelm still occured.
Please you help to suggest me what can i do? I need to restore my back up data to the new iphone as the previous one got stolen.
BR,
Sirorath A.

Try the following user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

Can't install iTunes due to Quicktime failing to install

I'm on Vista (sad face) and over the past couple months iTunes has worked on and off...working and then I get an error saying "iTunes has stopped working" and then I have to mess with everything uninstalling/installing to get it working again.
However last week, when it happened I uninstalled iTunes and then attempted to uninstall Quicktime but it would not remove Quicktime off the list even after restarts. Then I ran the newest iTunes + Quicktime installer and it just goes until it gives me and error saying "The installer encountered errors before the requested operation for Quicktime could be compleated" and takes me to the complete box saying try again later. So the problem is with Quicktime because it won't uninstall/install and thus I can not install iTunes.
I have tried using the stand-alone Quicktime installer and have gotten the same error. I have also tried Apple Software Updater and no dice. I am getting very frustrated nothing seems to work and I need to update my iPod! Please help!
Thanks!

+I finally got QuickTime uninstalled (it wouldn't give me errors uninstalling, it just wouldn't uninstall) via Windows CleanUp Utility.+
After you used CleanUp, did you manually remove any leftover QuickTime program files?
If not, let's run through a CleanUp routine again.
Run CleanUp and remove the QuickTime entry.
1. On the Start menu, click Computer.
2. In Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
Switch off antivirus and antispyware applications prior to the repair install.
Go into "Uninstall a program" in your Control Panel (assuming here that you don't have Classic View selected) and select itunes. click "Repair" up at the top of the control panel screen.
If the repair install goes through okay, restart the PC and try launching itunes again. Does it launch properly now?

Can't install itunes! HELP ME

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