Can't install itunes on my new laptop w/ Windows 8 64bit
So, I am trying to install the newest version of itunes on my Dell with Intel i3 Windows 8- 64 bit system. I had itunes on my old laptop (running Windows Vista) and it worked just fine, but when I tried to install it on my new dell, I get as far as downloading (itunes64setup.exe) and after it is done downloading and I try to install it, it gives me a pop up that says something along the lines of "this app can not be installed on your system- contact software manufacturer for the correct version for your system" I spent several hours on the phone yesterday with an apple rep and they weren't able to resolve it either. They had my delete the itunes that I had just downloaded, turn off my internet protection and try downloading the same one again. It downloads, it just won't install afterwards. When that did not work either, she had me try installing the standard 32 bit version, still nothing. Then she had me install the older itunes 9.2 to see if that would install and then I could just update it afterwards, but that would not install either after downloading. I tried restarting my computer and then downloading it again, same issue. I've been using the newest version of Firefox, but I tried downloading and installing it in IE. Same issue. Tried IE w/out internet protection, same issue. As a last resort I saved the itunes installation from my old laptop on a flash drive and tried to install it on my new laptop from the flash drive and it almost seemed like it would work, it started the installation wizard, but after a minute it stopped and said that it was a 32bit version and that I needed the 64 bit version for my system. That is actually the farthest I had gotten with any of my tries. It would not even get to the installation box with any of the other tries!!! If any one knows a solution for this, I would be so greatful!!! I tried the tips from past discussions and it did not resolve it. HELP!!!
http://support.apple.com/kb/HT1926
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it looks as though i have to download them all again because next to each song on both my phone and laptop there is a cloud with a red arrow.
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Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
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Download and install the free trial version of WinRAR:
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Have you completed all windows update including service Pack1? If not, please complete all the windows update then follow steps below to re-install all over.
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http://support.microsoft.com/mats/Program_Install_and_Uninstall
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QuickTime
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It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to put everything on the new computer.
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Use a different browser.
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