Can't install itunes on windows 7 64bit

I tried to reinstall itunes on windows 7 64bit but this error keeps coming out and have no idea what to do.
anyone got any solutions?

Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Similar Messages

  • Cannot install iTunes on windows 7 64bit

    Okay, I like so many cannot install iTunes on Windows 7 64bit.
    Now Orginally I got a message saying something to the effect of:
    There was a problem with the install you do not have permission for something...
    Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
    This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
    So I searched the net and many people were saying to uninstall everything "Apple" and try again.  So I did that.  Now I have this new message:
    there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
    And again I scoured the internet for a way to fix this.  I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair.  The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
    I am at a loss.  Why doesn't Apple fix this.  I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible.  I cannot change any of my music or do anything until this is resolved.  If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
    I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
    Now I have had previous versions of iTunes working perfectly fine.  I do not recall which version I was using before I tried to update and fell into this abyss however.

    Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
    P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
    =============================
    Windows ® Installer. V 5.0.7601.17514
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
        </package | /i> <Product.msi>
            Installs or configures a product
        /a <Product.msi>
            Administrative install - Installs a product on the network
        /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
            Advertises a product - m to all users, u to current user
        </uninstall | /x> <Product.msi | ProductCode>
            Uninstalls the product
    Display Options
        /quiet
            Quiet mode, no user interaction
        /passive
            Unattended mode - progress bar only
        /q[n|b|r|f]
            Sets user interface level
            n - No UI
            b - Basic UI
            r - Reduced UI
            f - Full UI (default)
        /help
            Help information
    Restart Options
        /norestart
            Do not restart after the installation is complete
        /promptrestart
            Prompts the user for restart if necessary
        /forcerestart
            Always restart the computer after installation
    Logging Options
        /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
            i - Status messages
            w - Nonfatal warnings
            e - All error messages
            a - Start up of actions
            r - Action-specific records
            u - User requests
            c - Initial UI parameters
            m - Out-of-memory or fatal exit information
            o - Out-of-disk-space messages
            p - Terminal properties
            v - Verbose output
            x - Extra debugging information
            + - Append to existing log file
            ! - Flush each line to the log
            * - Log all information, except for v and x options
        /log <LogFile>
            Equivalent of /l* <LogFile>
    Update Options
        /update <Update1.msp>[;Update2.msp]
            Applies update(s)
        /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
            Remove update(s) for a product
    Repair Options
        /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
            Repairs a product
            p - only if file is missing
            o - if file is missing or an older version is installed (default)
            e - if file is missing or an equal or older version is installed
            d - if file is missing or a different version is installed
            c - if file is missing or checksum does not match the calculated value
            a - forces all files to be reinstalled
            u - all required user-specific registry entries (default)
            m - all required computer-specific registry entries (default)
            s - all existing shortcuts (default)
            v - runs from source and recaches local package
    Setting Public Properties
        [PROPERTY=PropertyValue]
    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.
    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Indepe
    =================================

  • HT1926 cant install itunes on windows 7 64bit . cant run a required dll

    i cant install itunes on windows 7 64bit . when i run the setup and reach the status : "performing installation checks" , it said "there is a problem with this Windows Installer Package . A Dll required for this install to complete could not be run.v..v" what should i do now ?

    That's a bit rarer. It's a 1723 error message. (1721 and 1722 are more common.)
    Even though the following user tip is about slightly different errors (the 1721 and 1722), perhaps try it with your one too:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • Can't install itunes on windows 7 machine. I keep getting A message stating that I don't meet min. requirements, but the machine has more than enough. What do I need to do to correct this?

    Can't install itunes on windows 7 machine. I keep getting A message stating that I don't meet min. requirements, but the machine has more than enough. What do I need to do to correct this?

    Are you trying to install the 32-bit version on a 64-bit machine, or vice versa?
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Can't install itunes on windows 7 it tells me a file is missing

    can't install itunes on windows 7 it tells me a file is missing (there is a problem with the windows installer package. A programme required for this install to complete could not be run. Contact you support personell or packege vendor. what do i do?

    Well I tried to repair apple update and some other apple prgs in uninstall in control panel. Went back to a restore point. BUT I think the key thing is that I took the courage to uninstall iTunes and then downloaded it again from apple's website and low and behold it had worked!!!!
    So forget reinstalling DO a brand new instal as it has worked for me.
    Thanks to b noir as well for their interest!!!

  • I can't install itunes for windows get error message 5

    i can't install itunes for windows get error message 5

    I've been having the same issues for the past year and a half. I've spent 6-8months trying to figure it out. Went to various Itunes stores with pictures on my Iphone per each step so I could relay all information that I'd come across and the personnel were less than helpful, after conversations that would sometimes last an hour between myself, employees and managers they always came back to "simply uninstall then reinstall" when I told them for the thousanth time that I've done that multiple times and my errors are happening while trying to reinstall it they act stumped and say "well then I'm not sure, I'll give you a call if I figure it out" and disappear. I've been very disatisfied at the lack of support from Apple and if Android to piece together a reletively reliable phone I'd switch to them in a heartbeat. I'll follow this question incase someone can answer this, but I don't have much faith.
    BTW, wifey has Windows 7 running on the laptop and my phone syncs just fine to that and no trouble with itunes, just mine (desktop).

  • Problem installing itunes on windows 8 64bit. Installation gets stuck on Status: (blank) literally blank

    Problem installing itunes on windows 8 64bit. Installation gets stuck on Status: (blank) literally blank. I really need to install this since I have only 1 PC and i just bought the new iPhone 6.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Can't install itunes in windows vista

    i'm just upgrade my gf's PC from Windows XP to Vista. I find that I can't install itunes. As it said visualbsic script is missing or disabled. How can i solve it??

    I think it would be a good idea to scan for malware as malware often interferes with Windows Update.
    Download Malware bytes and run a full scan, there is a free version:
    http://www.malwarebytes.org/
    In services, check the Window Update service. It should show as "started" and start up type automatic.
    The other thing is to run the system file checker:
    http://support.microsoft.com/kb/929833
    This will attempt to fix problems and if it will not run, that is another clue to the problem.

  • Can't install itunes on Windows 8.1

    Hello,
    I have a brand new Windows 8.1 64 bit laptop PC, and I can't install itunes. I have tried downloading using internet explorer and firefox, and it doesn't even get as far as downloading. A message appears on the apple website saying thank you for downloading, but nothing happens, no error messages, no downloads, nothing. To clarify, itunes has never been installed on this PC. Thanks

    Hello twitrobin,
    Welcome to the Apple Support Communities!
    I understand that you would like to download and install iTunes on your Windows computer. For more information about downloading iTunes from Windows Explorer and what may be causing the issue you are experiencing, please read over the information in the attached article. 
    iTunes: Downloading iTunes for Windows using Internet Explorer - Apple Support
    Have a great day,
    Joe

  • Can't install iTunes on windows 7 please help!

    Been trying to install iTune on Window 7 but every time got message
    can anyone help please?
    Thank you

    What's the precise text of the error message, please? (There's a few different ones I can think of that you might be getting.)

  • I can't install iTunes 11.0.3 (64bit) for my window 8

    Hello there
    Today i got trouble with my iTunes so I can't install new version (11.0.3) for my Window
    I use Window 8 Pro 64bit and when I install this version, I get this pop up >"<
    Please help me >"<

    I keep getting an error message saying it can't dis-install the old version Missing itunes64 files.
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I can't install iTunes on Windows 7. "An error occurred during installation of assembly"

    I recently purchased an iPhone 4s. This product requires me to insall iTunes on my pc, which runs Windows 7 64bit. However, when installing iTunes I keep recieving the same error message-- An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version='8.0.50727.4053',publicKey Token="1fc8b3b9a1e18e3b". ProcessorArchitecture="amd64"      HRESULT: 0x800736B3
    I've already looked over many previous forum posts and haven't been able to find a suitable solution to this yet. I had iTunes on my computer previously but deleted it after I had freezing trouble. I have ensured that all old files have been removed. Bonjour gave me some trouble but I think I have dealt with that now. Also, I have been experiencing some failures with windows update-- service pack 1 for windows seven and some security updates mostly-- which I am yet to solve. I really have no idea what to do as I would like to run my iPhone on the latest iOS. If anybody could help me I would be forever grateful.
    Thanks, heattr.

    I've been having the same issues for the past year and a half. I've spent 6-8months trying to figure it out. Went to various Itunes stores with pictures on my Iphone per each step so I could relay all information that I'd come across and the personnel were less than helpful, after conversations that would sometimes last an hour between myself, employees and managers they always came back to "simply uninstall then reinstall" when I told them for the thousanth time that I've done that multiple times and my errors are happening while trying to reinstall it they act stumped and say "well then I'm not sure, I'll give you a call if I figure it out" and disappear. I've been very disatisfied at the lack of support from Apple and if Android to piece together a reletively reliable phone I'd switch to them in a heartbeat. I'll follow this question incase someone can answer this, but I don't have much faith.
    BTW, wifey has Windows 7 running on the laptop and my phone syncs just fine to that and no trouble with itunes, just mine (desktop).

  • TS1829 Can't install iTunes on Windows 7 64 bit system

    I get this message: "errors occurred during installation before iTunes could be configured" while trying to install iTunes 64 bit on Windows 7 64 bit. Tried turning windows Defender and running it but same result. Itunes worked fine on Vista, but since going to Win 7, no luck. Can't update iPhone or anything :-(

    Are there any special charaters in your user name? I know that has caused issues in the past. You might need to contact Adobe support for this one.
    Chris

  • Can not install itunes on window 7 64 bit

    When ever I try to install itunes 10.6.3, I receive a message "the installer encountered errors before itunes could be configured....errors occured during installation".  I have attempted to install itunes using the "download only" method.  I have also uninstalled all previous versions of the software but nothing works. Help!!!!

    An error occurred while attempting to create the directory: C\Program Files (x86)\Common Files\Apple\Mobile Device Support\com.apple.Safari.client.resources\pt.lproj
    So after I have to hit cancel I get another message saying basically error code 2330.
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • I can't install itunes to windows 7 64 bit because of computing space requirements

    I tried to install iTunes 10.7 on my computer but it stops when the installation says :computing space requirements. Then it just says "rolling back action", "the installation was unsuccessful". I don't know what's going on because I have more than 40 GB of free space on my hard disk drive. I also tried with an older version of iTunes but it keeps doing the same thing.

    it stops when the installation says :computing space requirements. Then it just says "rolling back action", "the installation was unsuccessful"
    Having the installer quit at that particular moment is consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

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