Can't install itunes on XP after factory recovery

hi everybody,
This is a bizarre issue that became a problem. on a t500 after a xp factory recovery,  update OS, install normal app, office, qbooks, etc.. I download iTunes 8 last version,  double click to install and the first weird sign was a message to run but said “unknown publisher “  after click run, nothing happens. It won’t do anything. It won’t log anything on system or app logs. User has admin local priv, I tried install on local comp, safe mode, different local user, domain admin. Nothing. Last thing I tried was download iTunes version 7 and it did install, but I need the 8 because prior library setup.
Does anybody have a clue??  Is driving me crazy.
Thanks a lot.  

Welcome to lenovo user forums!
Have you tried the in place upgrade functionality of itunes?Make sure that you select only itunes from the "available updates " list.
Otherwise it will also install safari  
Cheers and regards,
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