Can't install itunes or QuickTime updates on PC running Vista

When trying to install updates to the following:
itunes version 10.5.1
QuickTime version 7.7.1
I receive the following message in itunes/QuickTime popup window:
The installer has insufficient privileges to access this directory:
C:\Program Files\Quick Time.
The installation cannot continue. Log on as administrator or contact your system administrator.
Does anyone know what the problem may be?
In addition, I can no longer use itunes, or QuickTime. I get the same popup message as referenced above.
Note: My login has administrator privileges.

I am having this same problem. Has anyone found a solution?

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Can't install itunes and quicktime on win7 32bit

Hi all,
since the new updates from october 2011 i couldnt update my itunes anymore. During the installation it said:
in dutch: kan map C:\ProgramData\Microsoft\Windows\StartMenu niet maken. Er bestaat al een bestand met deze naam. Wijzig de naam of verwijder het bestand en klik op nogmaals.
In english: can not make folder C:\ProgramData\Microsoft\Windows\StartMenu. There already excists a folder with this name. Rename the folder or delete the folder and try again.
Now the problem is: i deleted my itunes and quicktime to finally install the new updates. When i install itunes it still give this message during the install and i cannot find the folder C:\ProgramData\Microsoft\Windows\StartMenu and i deleted everything i could find from itunes.
In my start menu there isnt anything named itunes as far as i can see. how can i delete the folder so i can finally instal itunes again..?

These are the minimums listed for the iPod Classic:
Windows system requirements
PC with USB 2.0 port
Windows Vista or Windows XP Home or Professional with Service Pack 2 or later
iTunes 7.4 or later

Can't install iTunes or QuickTime on Vista. Vista is killing me. HALP!

I read through all the [million] other posts with Vista problems but mine is a bit different.
Its a brand new Dell computer with 32bit Vista Home Premium which I have learned is a bad idea but now I'm stuck with it and without my music. I hear some people don't have problems with ITunes and Vista at all so I still have hope.
When I try to install iTunes 8 plus QuickTime this is the error:
"the installation of QuickTime did not complete successfully. iTunes requires QuickTime."
When I try to install QuickTime on its own this is the error:
"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2755."
Thanks for any info. Peace in the new year to all!

I am having this same problem. Has anyone found a solution?

Can't Install iTunes because QuickTime recognizes an older version.

I tried to upgrade my iTunes from 7.4 to 7.6 but I could not so I completly uninstalled iTunes and QuickTime. When I reinstalled iTunes I got an error message saying "A newer version of QuickTime is already installed. This installation cannot proceed wihle the newer version of QuickTime is installed." I have uninstalled everything apple related. I have downloaded the Windows utility cleaner and I am still having problems. I forgot to add that I am using Windows Vista 32 Bit. I cleared my Temp and had my brother come over and help me open the registry and we deleted every QuickTime related file. I still have this error message and do not know what to do. Any help would be much appreiciated. It is a good thing I backed up my Library on a disk.

Take a look in Task Manager just to see if anything Apple related is running, perhaps iPod or Apple mobile device related. Also right click on My Computer go to Manage + to expand Services and Applications then click on Services, to also see if anything Apple related is running.
One more thing comes to mind. There has been problems with QT instalations when K-Lite & Ace codecs have been installed on a computer. If you go to Search, you may want to look up some of b noir's post on this issue, if in fact these codecs were installed on the computer.
Message was edited by: Jacumba

Can't install iTunes 10.7 update

When I try to install the iTunes 10.7 update, both through Apple update and manually, partway through installation I get a message stating that installation cannot continue because I don't have administrator privileges. I only have one account on this PC (HP running Windows Vista), and it is the administrator. Another note, possibly unrelated, iTunes has been running fine until the last week or so; it miraculously dissapeared from my computer I think after the last Windows update. I had to restore my system and reinstall iTunes from an installation file I saved from July or so. How do I overcome this problem with the administrator privileges?

And right-clicking the installation file and using "Run as administrator" gives me the same result

Can I install iTunes in separate user accounts on Windows Vista 64-bit?

Hi,
My wife and I use different user accounts on Windows Vista 64-bit. Before I go and mess things up on my computer, I wanted ask some questions:
1) Has anyone has successfully installed iTunes to multiple user account?
2) If so, has anyone successfully shared the same music root directory for 2 different iTune instances.
I'm thinking with iTunes very tight integration with the music files (for indexing/searching, etc), that it would be bad to have add/change/delete on the same music root from 2 independent installations.
Experience OR opinions welcome!

) Has anyone has successfully installed iTunes to multiple user account?
You don't install the iTunes application more than once. Each user account in Windows will have its own iTunes library.
If so, has anyone successfully shared the same music root directory for 2 different iTune instances.
Many people have done so. This should help:
iTunes: How to share music between different accounts on a single computer
Note that iTunes has no folder-watching capability, so if you add a track in one user account, the other user will have to add that new item manually, either by using the Add To Library command or dragging the item into the iTunes window. There are a couple of potential solutions from other developers, though:
http://albumbrowser.klarita.net/iTunesFolderWatch.html
http://www.lifehacker.com/software/itunes/hack-attack-automatically-sync-itunes- to-any-folders-175161.php
Thanks to Meg and Hudgie for the tips.

Can't install itunes or quicktime

So today I found out that I needed to update quicktime so I did, but it was taking 45 minutes to install quicktime so I stopped the installation. Now I can't open up itunes and when I try to reinstall itunes it says:
"1607: Unable to installSheild Scripting Runtime"
What's going on? and how can I fix this?

nevermind I fixed it

Can't Install iTunes or Quicktime Error Code 2356

Hi!
I cannot for the life of me install either Quicktime or iTunes. I haven't been able to for a long time, which was never a problem, until I got a new iPod and iTunes wouldn't let me sync the two them until I installed a newer version. I have read many posts + looked all over the internet and can't seem to solve the problem. I have run a registry cleaner. I have removed iTunes, Quicktime, and anything related. I have tried to download quicktime as a stand along program. Everytime I try to install these programs I get a message about an error code 2356. Has anyone ever had a problem like this or have any ideas how to fix this? Thanks ahead of time for your help.
Message was edited by: MissAmanduh13
Message was edited by: MissAmanduh13

Thanks for taking the time to try and help me. I have tried that. The program will actually not even download on my computer (Windows Installer Cleanup). I get this error message...
Windows Script Host
Script: C:\DOCUEME~1\User\LOCALS~1\Temp\IXP000.TMP\StartMsi.vbs
Line: 1
Char: 1
Error: ActiveX component can't create object: 'Scripting.FileSystemObject'
Code: 800A01AD
Source: Microsoft VBScript runtime error
I am sure the problems are connected.... or maybe not. I do not know. I have looked online about this problem and see a few different solutions, but didn't want to try anything, because I do not want to make things worse on my computer. Do you know what this means or how to fix it?

I can't Install iTunes or QuickTime Player

i have downloaded iTunes 8 from the official apple website, when i click the icon on my desktop which was created from the download it says...
gathering required information but then it says...
your computer must be restarted for any changes to iTunes to take effect.
so i do it and then try and go onto iTunes...
IT DOES IT AGAIN!
this keeps happening over and over, i have tryed deleting all the things i have downloaded and downloading again and the same happens.
its a never ending loop.
also when i click on the QuickTime Player buttons it says erroe46 or someting...
file cannot be found
please help me guys!

ok then, sorry ill get the exact problem typed now in number order...
EDIT:
QuickTime Player:
When I click on the QuickTime Player icon my desktop which was made when I downloaded iTunes 8 from the official apple website I got this...
'Error 46: Could not load or find the QuickTime ActiveX control.'
iTunes:
When I click on the iTunes icon on my desktop which was made when I downloaded iTunes 8 from the official apple website after what seemed to be a normal instalation I got this...
1. Preparing to install
2. Please wait while windows configures iTunes (takes 9 seconds)
3. Gathering required information...
4. Time remaining: 3 seconds
5. Time remaining: 2 seconds
6. (then jumps to) Time remaining: 14 seconds
7. You must restart your system for the configuration changes made to iTunes to take effect. Click Yes to restart now or No if you plan to manually restart later.
*Then this happens*
1. (If I click Yes) Opens the 'Computer' page then restarts my computer (takes longer than usual.
1. (If I click No) Opens the 'Computer' page and does nothing else. (If I restart my computer manually then nothiing out of the usual seems to happen)
2. (After restart) If I click the iTunes icon this happens all over again!
Notes
I have tryed deleting all of the components of the original download and then downloading again three times to see if it helps. But no luck.
Would trying to find an earlyer version of iTunes possibly help? like version 7 or something?
SOON I WILL RECORD WHAT HAPPENS AND POST ON YOUTUBE AND SEE IF THAT HELPS ANYONE THAT MIGHT HAVE A SOLUTION FOR ME.
Message was edited by: kkid106

Can't install iTunes update on Windows XP 5.1

Hello
Hope someone can help. I downloaded the installation manager for the new iTunes update but when I go to intall it I get a message that says:
Internet Connection Error
We're unable to connect to the download server. It seems that your internet connection is down or firewalled.
Please check your Internet and Proxy settings and then click the "Try Again" button below.
It's clearly a firewall issue - a couple of other programs I want to install also hit the buffers as soon as they try to connect to the internet. I've turned my Windows Firewall off and rebooted and still nothing. Any suggestions anyone? I'm using Windows XP 5.1 by the way.

Hey jeffersonlake,
Thanks for the question. I understand you are experiencing issues with installing iTunes for Windows XP. The following resource may help to resolve your issue:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

Can't install iTunes due to Quicktime failing to install

I'm on Vista (sad face) and over the past couple months iTunes has worked on and off...working and then I get an error saying "iTunes has stopped working" and then I have to mess with everything uninstalling/installing to get it working again.
However last week, when it happened I uninstalled iTunes and then attempted to uninstall Quicktime but it would not remove Quicktime off the list even after restarts. Then I ran the newest iTunes + Quicktime installer and it just goes until it gives me and error saying "The installer encountered errors before the requested operation for Quicktime could be compleated" and takes me to the complete box saying try again later. So the problem is with Quicktime because it won't uninstall/install and thus I can not install iTunes.
I have tried using the stand-alone Quicktime installer and have gotten the same error. I have also tried Apple Software Updater and no dice. I am getting very frustrated nothing seems to work and I need to update my iPod! Please help!
Thanks!

+I finally got QuickTime uninstalled (it wouldn't give me errors uninstalling, it just wouldn't uninstall) via Windows CleanUp Utility.+
After you used CleanUp, did you manually remove any leftover QuickTime program files?
If not, let's run through a CleanUp routine again.
Run CleanUp and remove the QuickTime entry.
1. On the Start menu, click Computer.
2. In Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
Switch off antivirus and antispyware applications prior to the repair install.
Go into "Uninstall a program" in your Control Panel (assuming here that you don't have Classic View selected) and select itunes. click "Repair" up at the top of the control panel screen.
If the repair install goes through okay, restart the PC and try launching itunes again. Does it launch properly now?

New Version of Quicktime installed. Can't install iTunes 9.01

I am trying to install the new version of iTunes but its telling me I already have the newest version of quicktime and can not install itunes. Can I just install itunes without quicktime?

Quit ranting. I am running QT 7.6.4 and iTunes 9.1.1 on my Tiger iMac. It will be ten years old this summer. I have all of you beat I use it to sync a brand new iPod Touch. It works fine, even though it was built prior to even the beta version of OS X.
corpho wrote:
My computer was built a mere three years ago and it's virtually useless ...
Virtually useless? Really? Perhaps you're exaggerating a wee bit ?
I've spent almost nothing keeping mine up to date. Until someone can provide a tangible reason to update to Snow Leopard, I have no plans to replace this ten year old computer.
Here are Apple's download sites for QuickTime and iTunes, respectively.
http://support.apple.com/downloads/#quicktime
http://www.apple.com/itunes/download/
They'll install and run fine on your three year old dinosaur of an iMac (geez!).
I'm reasonably sure Software Update alerted me to the QuickTime update. It was at least several months ago. Perhaps sometime subsequent to that I became unceremoniously dumped by Apple Support. After only ten years. Imagine!
Virtually useless? Wow. Kids today, I swear...

Hi. Ever since I downloaded the last itunes and quicktime update (a week or so ago), I can't access any video podcasts or movies I have stored in itunes. iTunes keeps crashing and telling me I have a quicktime error. Do I uninstall quicktime? or?

Hi . Ever since I downloaded the last itunes and quicktime update ( a week or so ago), I can't access any movies or video podcasts i have store in itunes on my pc (vista). iTunes crashes and my error reports tell me it is a quicktime error. Do i uninstall and reinstall quicktime, or completely uninstall itunes and reinstall it -- if so, what will i lose? Help, please!

Let's try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

I run Windows 7 Home Premium on an HP Pavilion dv6. I cannot install iTunes or QuickTime. Can you help me with this?

I run Windows 7 Home Premium on an HP Pavilion dv6. I cannot install iTunes or QuickTime. Can you help me with this?

Hello raadabdaun,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues installing iTunes for Windows. The following article provides the most relevant information and troubleshooting steps:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

HT1926 I received an ITunes and Quicktime update notice on my Windows 7 PC, from Apple this morning. During the update installation, RealPlayer installed. What gives? Why is Realplayer installing with the Apple software.

I received an ITunes and Quicktime update notice on my Windows 7 PC, from Apple this morning. During the update installation, RealPlayer installed. What gives? Why is Realplayer installing with the Apple software.

Thanks for the reply. I went back to check if there was a history in windows (Event Viewer) but could not locate it in Win7. The only updates that were in the Apple Updater window were the Quicktime and ITunes. Had I let the Realplayer continue on its own, it would have installed the Google Chrome and other apps. I let it finish installing and then removed the entire program. I do not remember checking or seeing anything saying that realplayer was being downloaded until after a reboot was requested from the ITunes Update Installer.
I just thought it was strange since I do not use Realplayer and have not downloaded any software for it.
I am on a corporate PC with a pretty thick firewall, but something may have slipped through.
Thanks again for the assistance.

Can't install itunes or QuickTime updates on PC running Vista

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