Can't install jre plug-in

My problem is that the jre isn't running, and when I try to download and install the plug-in, first it thinks it is already installed ( it was ) and tries to uninstall it.
I get the error message
ERROR # 0x80040702
Description: Failed to load dll:ActPanel
Setup will not terminate
It will not install the plug-in over the old one, and the old one is missing a dll ....Help! Where can I get this dll, and install it, or force the plug-in to install over the top of the messed up one!

This is an InstallShield error. I Googled with the error code and found a number of hits, this looks promising:
http://www.planetblackandwhite.com/blackandwhite/techsupport/faq.shtml#installunhandled
I'd also suggest that you visit the InstallShield knowledge base.

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