Can't install Microsoft stack - needed for BlackBerry

Hi,
I'm trying to switch from the Toshiba BT stack (which works fine) to the Microsoft one, as my new BlackBerry requires the Microsoft stack. I have a Tecra M5.
If I uninstall the Toshiba Bluetooth stack, the Microsoft one doesn't install, and in fact no device appears in the Device Manager, even with an exclamation mark by it. I've tried installing the Bluetooth Monitor 2 program, but it doesn't appear to do anything (no icon appears). I don't know if it's related, but although the Wireless Hotkey program is instaled, Fn-F8 doesn't do anything.
Any suggestions welcomed, as I've spent quite a bit of time today trying to persuade this to work, including following some of the suggestions on this forum with no luck unfortunately.
William

The normal way would be to remove the Toshiba Bt-stack and install the "BT Monitor". This is the switch tool to the MS-stack. You can do it also manually. So in this case install the latest Toshiba Bt-stack. Enter the DeviceManager. Select your Bluetooth device under "Bluetooth". It is normally the last device which is listed in this section e.g. "Bluetooth Internal Card" or "Bluetooth Controller" or similar. Double click on it and
select Driver -> Update Driver... -> No, not this time -> Next -> Install from a list or specific location -> Don't search. I will choose
the driver to install. -> Next -> Select the MS-driver e.g. "TOSHIBA Integrated Bluetooth 2" or similar -> Next -> Finish.
A new "Bluetooth Radios" section is available now with 2 devices "Microsoft Bluetooth Enumerator" and e.g. "TOSHIBA Integrated Bluetooth 2" or similar. That's it. Switching back to the Toshiba BT-stack works similar in this case you have to update the MS-BT driver and to the select the Toshiba BT driver.

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