Can't install Microsoft Visio Standard 2013 because I already have 64 bit Office 2010 installed
Here's what happened - Windows 7 64 bit Pro SP1
Work laptop had Office 2007 32 bit installed
Purchased Visio 2013 Standard on Amazon
Got a legitimate product key and followed the link to download the software - 32 bit, I believe
Installed Visio 2013 Standard 32 bit
Purchased Office 2010 Pro on Amazon
Got a legitimate product key and installation media - both 32 bit and 64 bit versions
Uninstalled Office 2007 32 bit. Did nothing to Visio 2013 Standard.
Installed Office 2010 Pro 64 bit
Had a problem with the laptop. The (un)help(ful) desk uninstalled Visio 2013 Standard. Found the problem was the antivirus (what the heck is Panda Antivirus anyways??)
Tried to reinstall Visio 2013 Standard, getting an error message saying it can't install because 64 bit Office has been detected. Now I can't find a link for Visio Standard 2013 64 bit. There is 64 bit Professional version, but my key for Standard
won't work for Professional.
Called MS tech support on Sunday and spent over an hour getting hung up on and bounced from call center to call center (tech support, store, pro support, home support, and back). Called back on Monday and finally was transferred to someone in tech
support, I believe, who said MS Visio 2013 Standard is only available in 32 bit. Is this true?
Hi，
Please try to use your live ID and product key download from the link:
http://office.microsoft.com/en-us/products/download-back-up-restore-microsoft-office-products-FX103427465.aspx
More reference:
http://support.microsoft.com/kb/302822/en-gb
Regards,
George Zhao
TechNet Community Support
Similar Messages
-
Visio Standard 2013 Activation
I have downloaded and installed the trial for Visio 2013 Standard (32 bit) on my new computer. I'm ready to convert the trial license to the full license. I chooses Account->Convert to Full->Enter Key and i enter a key. I get the
green check mark indicating the key is valid. It asks for administrator privileges to make changes to this computer, and i select yes.
The activation seems to work. I get no message indicating success or failure.
The issue is that Visio Standard 2013 still says it's the trial version and says it will expire in "X" days.
I've tried all the typical troubleshooting tactics like uninstalling/reinstalling, rebooting, etc... No change.
The option for "phone activation" isn't available from the application and i went through the dialogue the MS support web site looking for it, but never found a number.
Any help would be appreciated.
Thanks.Hi G.Gross-Gross,
You’d better contact your local customer service center, it’s the quickest way to activate Visio 2013.
You can find
your local custom support number on the link below.
http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
Here is reference about convert a trail version to a full retail version. This blog applies to Office 2010, but we can refer to.
http://office.microsoft.com/en-us/project-help/convert-a-trial-version-of-an-office-2010-suite-or-program-to-a-full-retail-version-HA101886436.aspx
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Microsoft Visio Standard 2002 SR-1 [English]
I having a client that using Microsoft Visio 2002 Standard, but they want to change to newer PC.
Problem is they lost their CD, where can I get the download for Microsoft Visio 2002 Standard.
Thank you.Hi NixVixen,
I agree with cnk_gr. In the following link, it’s mentioned that you can replace Visio Standard 2002.
http://support.microsoft.com/kb/326246/en-us
You’d better contact local customer service center to confirm that if you can replace CD for Visio Standard 2002 version.
You can find your local custom support number on the link below.
http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
If there is anything that I can do for you regarding this issue, feel free to post back.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Getting an Error while installing Microsoft Visual Studio 2013
Hi team
I am getting an error while installing Microsoft Visual Studio 2013
PFB error : this version of visual studio requires a computer with a never version of windows
P.S. I am having Windows 7 64 bit processor , van you please advise ASAPHi Kanchan Gandhi,
A similar issue is addressed here, hope it’s helpful.
http://social.msdn.microsoft.com/Forums/vstudio/en-US/127869c4-7e00-450d-b7fc-1b3cd11ebf07/this-version-of-visual-studio-requires-a-computer-with-a-newer-version-of-windows?forum=vssetup
This is system requirement of Visual Studio 2013:
http://www.visualstudio.com/products/visual-studio-2013-compatibility-vs
If there is anything I can do for you regarding this issue, feel free to post back.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
[Forum FAQ] Visio Standard 2013, Visio Professional 2013 template list and common uses
As we know, Visio 2013 has three versions: Visio Standard 2013, Visio Professional 2013 and Visio Pro for Office 365.
Visio Standard 2013:
Easily create versatile diagrams using a rich set of new and updated shapes and stencils.
Visio Professional 2013:
Work as a team to easily create and share professional diagrams that simplify complex information.
Visio Pro for Office 365:
Take advantage of all features in Visio Professional 2013 as an always up-to-date subscription from Office 365.
In my opinion, the biggest difference is business requirements which included product price and EULA. For the price, we could confirm the details from Microsoft store or local provider. In this article, we would
only summarize the templates among the different versions. You also refer to the build-in template tables for better understanding.Visio 2013 template list (Part 2):
Item
Template name
Visio 2013 Std
Visio 2013 Pro
MAP
Web Site Map
×
√
Value Stream MAP
×
√
Directional Map
√
√
Directional Map 3D
√
√
Site Plan
×
√
Floor Plans
Floor Plan
×
√
Electrical and Telecom Plan
×
√
Office layout
√
√
Home Plan
×
√
Space Plan
×
√
Site Plan
×
√
HVAC Plan
×
√
Plumbing and Piping Plan
×
√
Reflected Ceiling Plan
×
√
Security and Access Plan
×
√
Plant layout
×
√
HVAC control logic Diagram
×
√
Network
Basic Network Diagram 3D
×
√
Basic Network Diagram
×
√
Detailed Network Diagram
×
√
Detailed Network Diagram 3D
×
√
Rack Diagram
×
√
SDL Diagram
×
√
LDAP Directory
×
√
Active Directory
×
√
Software:
Wireframe Diagram
×
√
UML Activity
×
√
Chen’s Database Notation
×
√
UML Sequence
×
√
UML State Machine
×
√
UML Class
×
√
UML use case
×
√
IDEF1X Database Notation
×
√
UML Database Notation
×
√
Data Flow Model Diagram
×
√
Com and OlE
×
√
Enterprise Application
×
√
Program Structure
×
√
Conceptual Web Site
×
√
Data Flow Diagram
×
√
Crow’s foot Database Notation
×
√
Schedule:
Patient medical process
√
√
Calendar
√
√
PERT Chart
√
√
Gantt Chart
√
√
Timeline
√
√ -
Project Professional 2013 Installations Fails with Office 2010 installed on Windows 7 x86
When attempting to install Project Professional 2013 Pro (x86) on Windows Professional x86 PC that has Office 2010 ProSp2 installed client getting an error message at the end of the installation "Project 2013 has encountered an error during setup".
I have gotten the installer to work on x64 PC with Office 2010 installed. (Something worth noting that even thought I set the reboot to prompt its automatically reboots without warning but, appears to be working.) I also tried using the OTC, custom XML
file and just running setup.exe and get the error no matter what. When looking in the logs I there are MSI installer error with an error: Product:
Microsoft Project Professional 2013 - Update '{A6FFA77F-C1C1-43D3-A2C7-6A5B68138D9F}' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for
instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
Without having to uninstall Office 2010 what do I need to modify in the installer to get it to Project 2013 Pro to install on the x86 machine?
ThanksHi,
Your environment will support 32 bit of Project professional 2013 (x86) as you have Windows and Office of (X86).
You try to modify registry then you wont face issue.
The issue when you hit a "1653" is that Windows
Installer "DisableRollback" is set. Office 2013 requires that "rollback" be enabled. If you are getting a "1653"
error in your logs as Ken did then the solution is to delete the "DisableRollback" (or set to '0') at the following registry keys:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Installer
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
these are the issues I've seen:
Scheduler service was stopped. At a cmd window typing "net start schedule" resolves the problem.
CMD.exe was customized via the following registry key. Solution was to temporarily disable the customization by changing autorun value to autorun_old.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Command Processor
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Command Processor
Permission issues - seems some custom permissions affected Ingram's install which he explained in his previous post.
Environment variable "ComSpec" had been modified (semicolon added). Fix was to remove the added semicolon (there should be no semicolon).
The way to identify you are hitting this specific issue is if in the %temp%\OfficeSetup.log there is a mention of "Office64MUI.msi" failing to install with return value of 1603
If you want to enable verbose logging via the following key, rerun your failed install, and collect all the setup and MSI* logs that will give more information.
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer]
"logging"= "voicewarmup"
kirtesh -
Several of my authorized pc laptops and desktops have completely died over the years, and have no way to deauthorize iTunes on them. Now I am unable to synch purchases on my Iphone to new computer with iTunes because I already have 5 computers authorized. What can be done?
Deauthorise all to reset to zero, then authorize again.
Following quote from Apple Support:
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
Click iTunes Store on the left side of iTunes.
If you're not signed in to the store, click the Account button, then enter your account name and password.
Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
In the Account Information window, click Deauthorize All.
Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/). -
When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate." I have a Pro trial installed but did not seed so much functionality so I purchased standard.
uninstall any acrobat and reader versions, if you have win os clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then install acrobat std.
-
Hi- I keep getting an error message show up when I sync my iPhone to my Mac Book Pro. the message is that I can't copy to the Macintosh disc because I don' have enough access privileges. Then when I click ok my phone gets stuck syncing. any thoughts?
Sounds like a possible permissions issue, try repairing the permissions using Disk Utility.
You can open Disk Utility several ways.
1. Use the Spotlight in the Upper Right corner of the screen and search for it, then click it to open it.
2. Open a new finder window (File> New Window)
- Applications>Utilities>Disk Utility
3. Click on the Finder
- Click 'Go' in the menu bar across the top of the screen.
- Click Utilities, then double click on Disk Utility.
Once Disk Utility is open there should be a column on the left side, the name of your hard drive should be listed there.
(By Default it is named Mac HD or Macintosh HD)
Click on it to highlight it.
There should then be a few buttons you can click
- Verify Disk Permissions
- Repair Disk Permissions
- Verify Disk
- Repair Disk
Click Repair Disk Permissions -
My Itunes keeps telling me I can't play certain songs because I already have five computers authorized, but I don't??? How do I fix this. I know over the years, I have had a lot of different computers at my work and that is the only place I use my Itunes at. So how do you unauthorize a computer that isn't even around anymore??
Make sure that yo have the boxed chanced to only sync the checked music. It appears that it is trying to sync ore than those.
You can try unsycing all music and resyncing. -
Acrobat XI Pro "Out of Memory" error after Office 2010 install
Good Afternoon,
We recently pushed Office 2010 to our users and are now getting reports of previous installs of Adobe Acrobat XI Pro no longer working but throwing "Out of Memory" errors.
We are in a Windows XP environment. All machines are HP 8440p/6930p/6910 with the same Service pack level (3) and all up to date on security patches.
All machines are running Office 2010 SP1.
All machines have 2GB or 4GB of RAM (Only 3.25GB recognized as we are a 32bit OS environment).
All machines have adequate free space (ranging from 50gb to 200gb of free space).
All machines are set to 4096mb initial page file size with 8192mb maximum page file size.
All machines with Acrobat XI Pro *DO NOT* have Reader XI installed alongside. If Reader is installed, it is Reader 10.1 or higher.
The following troubleshooting steps have been taken:
Verify page file size (4096mb - 8192mb).
Deleted local user and Windows temp files (%temp% and c:\WINDOWS\Temp both emptied).
Repair on Adobe Acrobat XI Pro install. No change.
Uninstall Acrobat Pro XI, reboot, re-install. No change.
Uninstall Acrobat Pro XI Pro along with *ALL* other Adobe applications presently installed (Flash Player, Air), delete all Adobe folders and files found in a full search of the C drive, delete all orphaned Registry entries for all Adobe products, re-empty all temp folders, reboot.
Re-install Adobe Acrobat XI Pro. No change.
Disable enhanced security in Acrobat XI Pro. No change.
Renamed Acrobat XI's plug_ins folder to plug_ins.old.
You *can* get Acrobat to open once this is done but when you attempt to edit a file or enter data into a form, you get the message, "The "Updater" plug-in has been removed. Please re-install Acrobat to continue viewing the current file."
A repair on the Office 2010 install and re-installing Office 2010 also had no effect.
At this point, short of re-imaging the machines (which is *not* an option), we are stumped.
We have not yet tried rolling back a user to Office 2007 as the upgrade initiative is enterprise-wide and rolling back would not be considered a solution.
Anyone have any ideas beyond what has been tried so far?As mentioned, the TEMP folder is typically the problem. MS limits the size of this folder and you have 2 choices: 1. empty it or 2. increase the size limit. I am not positive this is the issue, but it does crop up at times. It does not matter how big your harddrive is, it is a matter of the amount of space that MS has allocated for virtual memory. I am surprised that there is an issue with 64GB of RAM, but MS is real good at letting you know you can't have it all for use because you might want to open up something else. That is why a lot of big packages turn off some of the limits of Windows or use Linux.
-
Lync 2013 OCT deployment on machines with Office 2010. Installation Failure
Hi,
In our environment, we have Win7, Office 2010 x86. (no plans to upgrade all of Office to 2013 as yet)
I'm trying to deploy Lync 2013 x86, and have packaged an MSP using "setup /admin" for later deployment via SCCM.
Now I know there are no problems running Lync 2013 with Office 2010 as it works fine if you manually install.
Strange thing is, when I try running the setup with MSP for silent install, it runs silent and all looks well although all the Office Tools shortcuts are created and there are files under the Program Files folders for Office\15.0 as expected
but not Lync itself. ie: no lync.exe file or shortcuts.
Reviewing the setup log doesn't show any obvious errors that I can tell.
Also after this, if I go through the "Add/Remove Components" under Uninstall Programs\Lync 2013, and I can see in there that it DOES already show Lync as being installed, if I just click continue, it runs through the setup process and
then Lync will be installed
I've also tried this same process using the Full "Office Pro Plus 2013" and only select Lync to install and the same thing happens.
Has anyone else come across this issue or could point me in the right direction.
For the OCT (setup.exe /admin) the only settings I've changed from defaults are:
- Filled in the Organisation name
- Set KMS licensing, display level to none and suppress modal
- some regkeys for some default settings for GalDownloadInitialDelay, ShownFirstRunOptin
- Force on Lync (Run from My Computer)
I'm running "setup.exe /adminfile Lync_x86.MSP" in my case to test this MSP.I had the same issue. As soon as I updated to the latest Admin admx/opal files, it worked great.
Cheers,
JeffCSP
This issue was introduced when SP1 was released, and is detailed here:
http://blogs.technet.com/b/odsupport/archive/2014/03/21/lync-2013-and-onedrive-for-business-are-not-installed-when-installing-office-2013-with-service-pack-1.aspx
(it remains uncorrected by MSFT :(
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!) -
own iMovie, want to buy another imovie for the church computer, App store refuses to sell it to me because I already have iMovie. What to do?
dongrif wrote:
own iMovie, want to buy another imovie for the church computer, App store refuses to sell it to me because I already have iMovie. What to do?
sales at AppStore are based upon 'users'= accounts; if the other Mac is running under your account, you can download and install a copy of iMovie 'for free' (the ToU of Appstore allow to install purchases on as many computers you own = running under your account)
If the other Mac is running under a different account, you have to log-in at AppStore under those account, and purchase it it.
Quiet simple ... and cheap. And convenient.- -
How can i open file from adobe reader..i already have adobe read
how can i open file from adobe reader..i already have adobe reader installed and cannot open a
file and i cannot convert my file into pdf..Is the file really a PDF? Where is it? Have you tried opening it from within Reader?
-
Can I add an Icloud email address, if I already have one?
Can I add an Icloud email address, if I already have one? I would like to have two different email addresses for personal use, on Icloud.
You can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.)
You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account or move it to another account.
More information on aliases here: http://help.apple.com/icloud/#mm6b1a490a
Maybe you are looking for
-
Content server is not running.
All, I have rather peculiar issue. The external 10.1.3.1 content server is setup against EBS 12.1.3.The content server is running fine and I was able to upload content using it. I fail to upload content all of the sudden until EBS is bounced. Nothing
-
I need a file for EPLAN P8 Version 2.4
My problem is that I need a file for EPLAn P8 about NI USB-6501.
-
I seriously hope someone posts something that I'm missing, because this is a hassle. I don't know why LV will not allow me to enter text into the top left cell of a table (when column and row headers are visible), or listbox. It would be very handy t
-
Probably a simple question about using a flash header for navigation
What would be the best way to go about loading this flash navigation? http://www.marcos-ac.com/wip/ Basically my issue is that I don't want the animation to run through each time. On the homepage, I want it to run through it's whole animation, but af
-
I've never made a rescue email, how do I make one and change my security questions
I've never made a rescue email, how do I make one and change my security questions