Can't install new itunes upgrade on Windows 7.  Keep getting Apple Mobile Device Service timed out

Ever since the new upgrade of iTunes came out I can no longer open iTunes.  I have uninstalled and reinstalled numerous times to no avail.  I keep getting  the Apple Mobile Device Service warning that it timed out.  I go into Services and I can't start the mobile device there either.  I have followed every suggestion online and still can't get it to work.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

Similar Messages

  • Windows 7 64 bit, Apple Mobile Device Service not found.

    Hi First post, sorry sorry if this is in the wrong place
    I have a dell Laptop running Windows 7 X64 and Apple Mobile Device Service is not installing and cannot be found in services.
    note the account has Admin privildges (the logging below is wrong) and UAC and Virus protection has been switched off.
    I have used the apple processes to uninstall everything and then reinstall multiple times. I am defintly trying to install the latest 64 bit version.
    Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
    Dell Inc. Inspiron 1545
    iTunes 9.0.2.25
    QuickTime 7.6.5
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number D67ADF69AA323879
    Current user is not an administrator.
    The current local date and time is 2010-01-11 16:46:14.
    iTunes is not running in safe mode.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device Service not found.
    Universal Serial Bus Controllers:
    Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
    Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
    Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.
    thanks

    I am having the same problem for three-four months now. When I called the help-desk of apple, they said windows 7 x64 wasn't compatible with itunes, and they told me that I had to wait for a newer version of itunes.

  • I'm trying to sync my iPhone 5 and keep getting error message "Device is timed out", can anyone help me please?

    I'm trying to sync my iphone 5s with itunes and keep getting error message "Device is timed out", can anyone help me please?

    Try here first:
    iTunes: Error 13019 during sync
    Then here:
    Help Unknown Error 13019 (Updated)

  • Having trouble re-installing ituneson my PC. error message half-way through install keeps appearing ""apple mobile device service failed to start. verify that you have sufficient privileges to start system services.

    Hello, I am having trouble re-installing itunes on my PC. error message keep popping up "Apple mobile device failed to start, verify that you have sufficient privileges to start system services.

    The thread mentioned above now has some out of date direct links. This is a more recent version of that post...
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • TS1567 I cannot upgrade my ipad as advised at the apple store by doing it via itunes.  I keep getting told Mobile Device Service not there... It is on Automatic.  Have reinstalled Itunes and AMDS.... Help please.

    I have been to the Apple Store and been advised to upgrade my ipad2 with all since my purchase last year I need to go to Itunes on my computer, go to check, and click and all should upgrade.  Not so easy, have had no success.  Have reinstalled itunes, restarted my ipad and tried again. 
    Please help

    Why don't you take a different approach like take it off of automatic and restart it on your own and then see if you can update the iPad?
    How to restart the AMDS for Windows
    You may also want to consider uninstalling and reinstalling iTunes and the AMDS - starting over from scratch.

  • I am trying to sync and i get "apple mobile device service not started yet".  i have sunk before to this computer and cant figure out what is wrong?  my iphone does not show in the devices on itunes.

    i have the same problem trying to synch my ipod 4 touch.

    http://support.apple.com/kb/TS1567
    Regards.

  • I can't Install cubase sx3 on my Mac pro, keep getting installation has failed

    I can't Install cubase sx3 on my Mac pro, keep getting installation has failed
    Does anyone out their have any answers to this please ?
    Thank you.

    Have you contacted Cubase support, they may have an answer.

  • Apple Mobile Device Service failed to start which eventually leads to windows error 193 which never goes away no matter what I do  and the dreaded

    Mid way through download of I-Tunes after clearing every Apple program from my computer I get "Apple Mobile Device Service" failed to start message.  Eventually leading to Windows error 193 (error 7).  How do I get Apple Mobile Device Service to start so I do not get error messages and failure of I-Tunes to install?

    If you have a 64-bit machine, then try the "for older video cards" version...
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Whenever I plug my iPod in the computer is comes up with this ..This iPod cannot be used because the Apple Mobile Device Service is not started. - what does this mean, how can i fix it?

    Whenever I plug my iPod in the computer is comes up with this ..This iPod cannot be used because the Apple Mobile Device Service is not started. - what does this mean, how can i fix it?

    Instructions here >  iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
    Or Mac  >  iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X

  • Apple Mobile Device Service has stopped working. Vista SP2, iTunes 10.5

    Hi there. I've been having an issue syncing my iPhone to iTunes. Here's a description of the problem:
    -With an up-to-date Apple Mobile Device Service, error windows constantly pop-up saying that it has stopped working. If I close the error window, another one pops up fifteen seconds later.
    -If I plug my iPhone into my computer, it is not recognized in iTunes, because Apple Mobile Device Service is not running.
    -This error does not occur on my desktop PC, so I have been able to sync my iPhone by loading all of my files onto a USB and transferring them onto it. However, I would much rather not.
    Here are the steps that I have taken:
    -Uninstalled and reinstalled iTunes 10.5 with firewall off
    -Individually uninstalled and reinstalled the Apple Mobile Device Service with firewall off
    -Stopped and Restarted the Apple Mobile Device Service in Administrative Tools -> Services
    -Extensively searched the internet for solutions
    -Replaced Apple Mobile Device Service for iTunes 10.5 with Apple Mobile Device Service for iTunes 10.1 (This worked PARTIALLY. The error windows have now stopped popping up altogether, but I cannot sync with iTunes because the Apple Mobile Device Service is out of date. It asks me to update it, I agree, and I get the Apple Mobile Device Service that spawns error windows and still does not allow me to sync my iPhone.)
    I am running Windows Vista SP2, and iTunes 10.5. My Internet Security suite is AVG Internet Security 2011. My iPhone is running iOS 5.0.0. Here is a full report of the error:
    Problem Event Name:    APPCRASH
    Application Name:    AppleMobileDeviceService.exe
    Application Version:    17.88.0.8
    Application Timestamp:    4e66ceff
    Fault Module Name:    kernel32.dll
    Fault Module Version:    6.0.6002.18449
    Fault Module Timestamp:    4da47967
    Exception Code:    c06d007e
    Exception Offset:    0003fc56
    OS Version:    6.0.6002.2.2.0.768.3
    Locale ID:    4105
    Additional Information 1:    599e
    Additional Information 2:    30e036b93244793a42096718411570bd
    Additional Information 3:    7229
    Additional Information 4:    80ac1a21efab121ee7fb685acd0c57bc
    Any ideas would be greatly appreciated. Thanks!

    Just a shot in the dark, but have you downloaded any program from Megaupload, like MegaKey?  If so then that is your problem. I had been having the exact same problem for the past 2 weeks. I couldn't figure out what it was and tried everything that you have.. Then was on a board and someone mentioned Megakey. Having tried everything else, I uninstalled the program and reinstalled the current ITunes and AMDS. My Ipad and Iphone connected with no problem.

  • Sync problem, iTunes says: "This iPhone cannot be used because the Apple Mobile Device service is not started."

    Trying to sync my phone to update because it wont let me update apps on the phone itself. When I plug in to iTunes I'm getting a message saying "This iPhone cannot be used because the Apple Mobile Device service is not started." How do I fix this?

    iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • Itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?

    itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • Apple Mobile Device Service (AMDS) won't install with iTunes,either V10.7 or V11. The service can't be started b/c the software is not there. Windows 7 with latest service pack. V11 iTunes installs

    Apple Mobile Device Service (AMDS) won't install with iTunes,either V10.7 or V11. The service can't be started b/c the software is not there. Windows 7 with latest service pack. V11 iTunes installs fine, iPod found, no iPhone 5 b/c no AMDS.  Error "insufficient premissions to install AMDS" Tried numerous uninstall / reinstall combinations, installed iTunes as administrator, etc.  Somethings not right. What the Heck ?

    See the following article for dealing with Apple Mobile Device Services: http://support.apple.com/kb/TS1567
    Downloading and installing iTunes will not fix this problem. If the other troubleshooting steps do not work, go to the Control Panel and uninstall iTunes, Apple Mobile Device Services, Quicktime and any other Apple program that might be present. Reboot your computer, then download and install the latest version of iTunes.

  • Hi, I am unable to install new itunes version to windows 7 PC.  It requires application support and gives windows error 2.  I have tried to save on desktop and run as administrator but errors remains, what other options do I have

    Hi, I am unable to install new itunes version to windows 7 PC.  It requires application support and gives windows error 2.  I have tried to save on desktop and run as administrator but errors remains, what other options do I have?

    Hello, hanliefromzaf. 
    Thank you for visiting Apple Support Communities. 
    Here is an article that I would recommend going through when experiencing this issue. 
    iTunes for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Cheers,
    Jason H. 

  • I can't install the itunes to my windows 7 X86 APPCRASH problem, help me guys

    i can't install the itunes to my windows 7 X86 APPCRASH problem, help me guys??  i don't know what to do..

    Why are you unable to install the iPod Updater? Are you getting an error message? Please be specific.
    Cheers!
    -Bryan

Maybe you are looking for

  • Animated gif changes color palette while playing

    Hi everyone, I've been creating animted gifs using Matlab and the ImageMagick suite (convert). If I open the gifs in Preview, the color comes out fine in each frame; however i I use Quicktime (which is necessary, that's what we use for presentations)

  • My roommates' computers can't get a signal from my Airport base station

    I just bought a used Airport Extreme (the round one) off Craig's List and set up a network in my apartment using Airport Utility on my MacBook. I've set it up with WPA, and I can connect to it. Works great.... Until my roommates try to connect from t

  • RFC IN ADOBE FORMS

    In my webdynpro application . i use Interactive form  in the front end and to fetch data from R/3 i use RFC .for my application i use four RFC'S . Till now i was attaching only one RFC to the context node .i want to know can i attach two rfc to the c

  • Poor webcam image quality (HP Touchsmart Notebook

     I recieved a HP touchsmart Notebook as a Christmas gift and the image quality is  horrible! Even in a well lit environment, the image is still not clear. I have adjusted the settings to try to improve the image quality, but there is still not much o

  • Capacity planning for DB, pctfree pctuser

    What is segment, pctfree, pctused ? want to clear my concepts... Secondly how we can do capacity planning for Database growth?