Can't install OS 10.9.5 update in App Store

I was able to install a series of updates from Apple yesterday except for the OS update for 10.9.5. I keep getting the following error indicating that I don't have permission. Since all the other updates worked, I'm not sure why this specific one won't work. I did a "repair permissions" on my drive just in case. As an aside, the update worked find on my iMac (the one that failed was on my MacBook Pro) using the same apple id.

Thanks for your help. Here's the relevant information from the Console Log
Marker - Oct 3, 2014, 5:50:47 PM
Oct  3 17:50:52 --- last message repeated 7 times ---
Oct  3 17:50:52 mylaptopusername.attlocal.net softwareupdated (200)[253]: SoftwareUpdate: could not create parent path for partial download: /var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.SoftwareUpdate/swcdn .apple.com/content/downloads/29/00/031-07602/4jxqhrz2vc1wmekptawrup448ajyk13bup (Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “4jxqhrz2vc1wmekptawrup448ajyk13bup” in the folder “031-07602”." UserInfo=0x7fdbe49511d0 {NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.Software Update/swcdn.apple.com/content/downloads/29/00/031-07602/4jxqhrz2vc1wmekptawrup4 48ajyk13bup, NSUnderlyingError=0x7fdbe49e5d20 "The operation couldn’t be completed. Permission denied"})
Oct  3 17:50:52 mylaptopusername.attlocal.net installd[1429]: PackageKit: Adding client PKInstallDaemonClient pid=253, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Oct  3 17:50:52 mylaptopusername.attlocal.net installd[1429]: PackageKit: Removing client PKInstallDaemonClient pid=253, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Oct  3 17:50:52 mylaptopusername.attlocal.net softwareupdated (200)[253]: Adding client SUUpdateServiceClient pid=339, uid=502, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/s toreagent)
Oct  3 17:50:52 mylaptopusername.attlocal.net storeagent[339]: SUAppStoreUpdateController: combined state is 1
Oct  3 17:50:52 mylaptopusername.attlocal.net storeagent[339]: SUAppStoreUpdateController: isDownloadRequiredForPostLogoutUpdate returning YES
Oct  3 17:50:55 mylaptopusername.attlocal.net storeagent[339]: SUAppStoreUpdateController: combined state is 1
Oct  3 17:50:55 mylaptopusername.attlocal.net storeagent[339]: SUAppStoreUpdateController: isDownloadRequiredForPostLogoutUpdate returning YES
Oct  3 17:50:55 mylaptopusername.attlocal.net storeagent[339]: SUAppStoreUpdateController: start download session with 031-07602
Oct  3 17:50:55 mylaptopusername.attlocal.net softwareupdated (200)[253]: SoftwareUpdate: Added foreground transaction [0x7] for OSXUpd10.9.5-10.9.5
Oct  3 17:50:55 mylaptopusername.attlocal.net softwareupdated (200)[253]: SoftwareUpdate: starting download of 031-07602 (OSXUpd10.9.5-10.9.5)
Oct  3 17:50:55 mylaptopusername.attlocal.net softwareupdated (200)[253]: SoftwareUpdate: could not create parent path for partial download: /var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.SoftwareUpdate/swcdn .apple.com/content/downloads/29/00/031-07602/4jxqhrz2vc1wmekptawrup448ajyk13bup (Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “4jxqhrz2vc1wmekptawrup448ajyk13bup” in the folder “031-07602”." UserInfo=0x7fdbe7823de0 {NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.Software Update/swcdn.apple.com/content/downloads/29/00/031-07602/4jxqhrz2vc1wmekptawrup4 48ajyk13bup, NSUnderlyingError=0x7fdbe48efd40 "The operation couldn’t be completed. Permission denied"})
Oct  3 17:50:55 mylaptopusername.attlocal.net softwareupdated (200)[253]: Cannot write distribution for 031-07602
Oct  3 17:50:55 mylaptopusername.attlocal.net softwareupdated (200)[253]: SoftwareUpdate: could not create parent path for partial download: /var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.SoftwareUpdate/swcdn .apple.com/content/downloads/29/00/031-07602/4jxqhrz2vc1wmekptawrup448ajyk13bup (Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “4jxqhrz2vc1wmekptawrup448ajyk13bup” in the folder “031-07602”." UserInfo=0x7fdbe7d022a0 {NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.Software Update/swcdn.apple.com/content/downloads/29/00/031-07602/4jxqhrz2vc1wmekptawrup4 48ajyk13bup, NSUnderlyingError=0x7fdbe7da0340 "The operation couldn’t be completed. Permission denied"})
Oct  3 17:50:55 mylaptopusername.attlocal.net softwareupdated (200)[253]: SoftwareUpdate: error download of 031-07602: Error Domain=NSCocoaErrorDomain Code=513 "The file couldn’t be saved because you don’t have permission."
Oct  3 17:50:55 mylaptopusername.attlocal.net softwareupdated (200)[253]: SoftwareUpdate: Removed foreground transaction [0x7]
Oct  3 17:50:55 mylaptopusername.attlocal.net storeagent[339]: SUAppStoreUpdateController: status for 031-07602: 031-07602 (a=0x1): download error (0 of 139273740) 0.0% -1.0s (error: Error Domain=NSCocoaErrorDomain Code=513 "The file couldn’t be saved because you don’t have permission.")
Oct  3 17:50:55 mylaptopusername.attlocal.net storeagent[339]: SUAppStoreUpdateController: prepare for root mode with 031-07602
Oct  3 17:50:55 mylaptopusername.attlocal.net softwareupdated (200)[253]: Failed to write state: Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “com.apple.SoftwareUpdate.SUUpdateServiceDaemon.state”." UserInfo=0x7fdbe4b8dbc0 {NSURL=file:///var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.Softwa reUpdate.SUUpdateServiceDaemon.state, NSUserStringVariant=Folder, NSUnderlyingError=0x7fdbe795ec80 "The operation couldn’t be completed. Operation not permitted"}
Oct  3 17:50:55 mylaptopusername.attlocal.net softwareupdated (200)[253]: Cannot register 031-07602 for post-logout install since not fully downloaded
Oct  3 17:50:55 mylaptopusername.attlocal.net softwareupdated (200)[253]: Set products to install at logout  (nowIsLater = FALSE)
Oct  3 17:50:56 mylaptopusername.attlocal.net softwareupdated (200)[253]: Failed to write state: Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “com.apple.SoftwareUpdate.SUUpdateServiceDaemon.state”." UserInfo=0x7fdbe77667f0 {NSURL=file:///var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.Softwa reUpdate.SUUpdateServiceDaemon.state, NSUserStringVariant=Folder, NSUnderlyingError=0x7fdbe77113f0 "The operation couldn’t be completed. Operation not permitted"}

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