Can't install OS X 10.1.1 update
Hi everyone,
I've just bought this laptop and recently installed OS X 10.1 on it. I've downloaded the OS X update for 10.1.1 from the Apple website, but my machine won't let me install it.
I get as far as selecting the disk I want to install to. Mac HD is greyed out and I can't select it.
There should be loads of room on the HD, so that shouldn't be a problem, I've also tried turning off file sharing, Has anyone else got any ideas?
Darren,
I'm working on that same problem tonight, trying to update my husband's iBook. According to this page:
http://www.apple.com/support/downloads/macosxcomboupdate10_15.html
the system requirements include a security update and an installer update, to be installed first, before you can do any OS updates.
On the linked installer update page, you get told to go to a newer security update instead of those two updates:
http://www.info.apple.com/kbnum/n120136
As soon as they're downloaded, I'll try installing the security update first, then maybe the 45MB combo update will work.
Dorothy
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Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26457, uid=501, installAuth=NO rights=(), transactions=0 (/Applications/App Store.app/Contents/MacOS/App Store)
Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26461, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26458, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26463, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:23 --- last message repeated 2 times ---
Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26462, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26460, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26463, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:32 --- last message repeated 3 times ---
Oct 22 19:24:32 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29503, uid=501, installAuth=NO rights=(), transactions=0 (/Applications/App Store.app/Contents/MacOS/App Store)
Oct 22 19:24:32 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29534, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:32 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29536, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:32 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29535, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:32 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29537, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:32 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29532, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:39 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Scan for changed products with previous 5 updates: 031-0655, 031-0810, 041-9835, 091-9716, zzzz091-9742 (plus 101 predicate-only)
Oct 22 19:24:39 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: Scan for client pid 452 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Oct 22 19:24:40 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: Catalog Not Modified since last scan ("14ff6-4e95d94970c40")
Oct 22 19:24:40 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: Using catalog https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog.gz
Oct 22 19:24:40 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: Reusing previous package sources (SUCatalogPackageSource, SUContentLocatorPackageSource) for partial scan
Oct 22 19:24:41 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: No alternate URLs found for packageId MobileDevice (may be missing digest?)
Oct 22 19:24:41 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: elapsed scan time = 1.6
Oct 22 19:24:41 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Scan (f=0, d=0) found 5 updates: 031-0655, 031-0810, 041-9835, 091-9716, zzzz091-9742 (plus 101 predicate-only)
Oct 22 19:24:41 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: 041-9835 (ThunderboltFirmwareUpdate1.2-1.2): install-later not supported for restart-required update (options={
customize = never;
hostArchitectures = i386;
rootVolumeOnly = true;
type = firmware;
Oct 22 19:24:45 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Ramped updates marked
Oct 22 19:24:45 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: 041-9835 (ThunderboltFirmwareUpdate1.2-1.2): install-later not supported for restart-required update (options={
customize = never;
hostArchitectures = i386;
rootVolumeOnly = true;
type = firmware;
Oct 22 19:24:45 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29537, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:25:15 --- last message repeated 2 times ---
Oct 22 19:26:27 OSX-LUMAERINOR-macmini.local installd[9871]: PackageKit: Adding client PKInstallDaemonClient pid=452, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Oct 22 19:26:27 OSX-LUMAERINOR-macmini.local installd[9871]: PackageKit: Removing client PKInstallDaemonClient pid=452, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Oct 22 19:26:30 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=3502, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/s toreagent)
Oct 22 19:26:30 --- last message repeated 2 times ---
Oct 22 19:26:30 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: combined state is 1
Oct 22 19:26:30 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: isDownloadRequiredForPostLogoutUpdate returning YES
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: combined state is 1
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: isDownloadRequiredForPostLogoutUpdate returning YES
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: start download session with 091-9716, zzzz091-9742, 041-9835
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: Added foreground transaction [0xc] for RAWCameraUpdate4.09-4.09, iTunesXPatch-11.1.2, ThunderboltFirmwareUpdate1.2-1.2
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: starting download of 091-9716 (RAWCameraUpdate4.09-4.09)
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: starting download of zzzz091-9742 (iTunesXPatch-11.1.2)
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: starting download of 041-9835 (ThunderboltFirmwareUpdate1.2-1.2)
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Cannot register distribution for 091-9716
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Cannot register distribution for zzzz091-9742
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: error download of 091-9716: Error Domain=NSCocoaErrorDomain Code=513 "The file couldn’t be saved because you don’t have permission."
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Cannot register distribution for 041-9835
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: error download of zzzz091-9742: Error Domain=NSCocoaErrorDomain Code=513 "The file couldn’t be saved because you don’t have permission."
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: error download of 041-9835: Error Domain=NSCocoaErrorDomain Code=513 "The file couldn’t be saved because you don’t have permission."
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: Removed foreground transaction [0xc]
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Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: status for 041-9835: 041-9835 (a=0x1): download error (0 of 132099) 0.0% -1.0s (error: Error Domain=NSCocoaErrorDomain Code=513 "The file couldn’t be saved because you don’t have permission.")Please disregard, I rebooted and then App Store was able to fix itself and finish the update. Thanks!
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Message was edited by: eidnolb a P.S. -
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