Can't install patches 8.0.1 and 8.0.2 for robohelp 8
I installed Robohelp 8 on an XP workstation and now trying to install (update) patches 8.0.1 and 8.0.2. No errors, they just don't install. Has somebody else encountered this issue?
I asked as I have seen discrepancies but that looks OK.
Has the machine been rebooted since installing RoboHelp?
Is this a first time install of RoboHelp? If not I wonder if there is something old in the registry causing a problem. You could try uninstalling with RevoUninstaller and then reinstalling. Use the Advanced setting in RevoUninstaller but only if you are happy using such programs, otherwise involve IT.
I don't know what else to suggest apart from contacting Tech Support as an installation issue.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge
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