Can't install Photoshop CS4 I'm a new user can you help me?

I have download the CS4 Photoshop and when I try to run the set up almost finishing it sends me a message that says it can't finish because Adobe upgrade is in use. I've tried closing all the programs, even disconnect from wireless, what can I do?

Can you tell us the following?
Exact wording of the error message
Operating System/version
Processor
Amount of RAM installed
Hard drive(s) free capacity
Video card make and model
Also you need to disable Flash player and Adobe reader and your antivirus software.
Further information is available in this installation troubleshooting guide:
http://kb2.adobe.com/cps/404/kb404127.html

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