Can't install photoshop from Creative suite 6 disc

Hi,
try to install CS6 several times. Exit code 6 keep showing up with 4 errors / 9 warnings.
I check on adobe forum with exit code 6 problem solving step by step. It still not able to install photoshop successfully.
Please help. Thank you
Attached current error message in below.

Ps5003575 did you uninstall Photoshop prior to reinstalling?  The error indicates it is unable to update the existing Photoshop application package. You can find additional details on how to locate and interpret the installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6, CC.

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