Can't install plugins in Mac Creative Cloud applications

Hi,
I've followed many of the step recommend here with no success, including reinstalling EM CC, rebooting, removing all plugins from EM Store...nothing. When I try to launch Ext Mngr, it launches but then hangs. I'm running Creative Cloud on a MacBook running OSX 10.9.2.
Here's my log file:
[Warning] Tue Mar 25 23:34:48.503 2014 (/Volumes/Develop/jenkins_slave_all/workspace/ExMan_7.1.1_RIBS_Mac/ExManCoreLibrary/Mac/. ./Source/Util/SignatureValidator.cpp, 155) -CSignatureValidator::verifySignature: timestamp has an in-range date and is valid!
[Warning] Tue Mar 25 23:39:13.595 2014 (/Volumes/Develop/jenkins_slave_all/workspace/ExMan_7.1.1_RIBS_Mac/ExManCoreLibrary/Mac/. ./Source/Util/ExManProcessMutex.cpp, 31) -CExManProcessMutex::CExManProcessMutex has locked in function: ExManTerminate.
Any help from anyone?
Christian

Hi Christian,
It is a known issue if Extension Manager crashed/force quit during installing, it will hang at the next launch. But after you reboot your MAC, hopefully everything will back to normal.
Would you please try following steps:
1. Delete any files in "/Users/<YourUserName>/Library/Application Support/Adobe/Extension Manager CC/Log", and create a new file "ExManCoreLibLog.YES" in that folder.
2. Reboot your mac
3. Launch Extension Manager, if Extension Manager still gets hang or crashes, please send ExManCoreLibrary.log in "/Users/<YourUserName>/Library/Application Support/Adobe/Extension Manager CC/Log" to [email protected]
Thanks,
Shuolei

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