Can't install Premier Elements 10 from download

First, I have Win7 (32) so there shouldn't be any issues like those related to 64's or Macs. I ordered Photophop Elements 10 and Premier Elements 10 download from the Adobe education store.
Got the email w/ serial #'s and the link to my purchasaes. Photoshop Elements was listed (with S/N) with a download link. Premier was also listed (w/ S/N), but with no download link (said "not applicable"). So I proceed with Photoshop and all goes well. When prompted, I enter the S/N for Photoshop Elements, and it comes up fine. But there is never an indication of how to use the Premier number. I try a chat, but the tech can't help (after about 40 minutes). We go from "should have seen a second box to put in S/N" to "call for supporrt." But since the phone folks're not really 24/7, I thought I'd try you guys.
How do I get Premier? Baby steps, if you will. Thanks!!!

Kani999 I would recommend completing the following steps to locate your software.
Log in to your Adobe account to download your software. 
Go to the Adobe Store for your country and sign in with your Adobe ID and password.
Click My Orders and then My Order History.
Locate the order number, and click the Download link in the Downloads column.
Start the download by doing one of the following:
Click Download and follow the onscreen instructions.
Click Akamai Download Manager and follow the onscreen instructions.
Click Alternate Download Method, and then click the .7z and .exe files (Windows) or the .dmg file (Mac OS) to download the software to your computer.
Also you may want to review Install | Premiere Elements | Photoshop Elements | Windows | Mac OS.

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