Can't install Premiere Elements 10 on Windows 7.

I get an error message stating this installer does not support 64 bit windows 7.

Do you have the bundle of Premiere Elements and Photoshop Elements or just Premiere Elements? I would recommend reviewing Install | Premiere Elements | Photoshop Elements | Windows | Mac OS.

Similar Messages

On how many computer can I install Premiere Elements (one licens)

On how many computer can I install Premiere Elements (one licens)

number
What are the computer operating systems involved? Are you installing from installation files (from online download purchase) or from installation disc
(from purchase in boxed packaging)? Answers to those questions would probably get you the best possible answer to your question.
If installation files.....
You are not going to be able to install a Premiere Elements Windows purchased serial number on a Mac computer or a Premiere Elements Mac
purchased serial number on a Windows computer.
If installation discs...
Box packaging typically comes with two installation discs....one for Windows and one for Mac. In this type of situation, typically you use one
serial number for them both. If that is the case, then the following applies...
Adobe allows you to use the same purchased activated serial number on no more than 2 of your computers. And, you do not use them at the same time.
If you are dealing with two computers with the same operating system, then you should be able to use that same purchased serial number for that operating system on no more than 2 of your computers. Again, you do not use them at the same time.
Please let us know if any questions or need clarification.
Thanks.
ATR

I can't install Premiere Elements {new purchase} because of "Error 2350. 'FDI Server Error.'"

I can't install Premiere Elements {new purchase} because of "Error 2350. 'FDI Server Error.'" I cannot "ignore" I can only abort. Adobe says that my purchase is not supported even though it's new. Help anyone?

Locoba
What is the computer operating system involved? Can we assume Premiere Elements 12 as the new purchase? And, are you trying to install from an installation disc or from purchased online downloaded installation files?
I have not run into Error 2350. FDI Server Error before, but here are some links that talk about Error 2350. Please see if any of them apply to your situation.
http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
Not Adobe, Error 2350. FDI Server Error.
http://feedback.bizagi.com/suite/en/responses/error-2350-fdi-server-error
More details on your situation may help in fine tuning the issue specific to your situation.
How are you installing?
Are you installing to default location?
Is antivirus and firewalls disabled?
ATR

Can't install premiere elements shared technologies error

can't install premiere elements because of shared technologies error

Hi,
Please restart your system and try installing again.
If the error persists, please share your OS details and please share the logs from the following locations:
%temp%\PREInstall.log, PRE11.log,
Elemets11OrganizerInstall.log,
Organizer.log,
PDApp.log,
amt.log
oobelib.log
C:\Program Files\Common Files\Adobe\Installers\<*PRE11*>.log.gz
thanks.
~ Shefali

Can I install Photoshop Elements 12 on Window 8 without a disc drive?

Can I install Photoshop Elements 12 on Windows 8 without a disc drive?

Hi Shawna Murry ,
Welcome to Adobe Forums.
Yes you can download Photoshop Elements 12 on Windows 8
Please click on the below mentioned link to download Photoshop Elements 12 :
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en
Once its downloaded Use the serial number and convert it into Full licensed version.
Please reply for any assistance.
Thanks

Trying to install Premiere Elements 10 on Windows 7 but keep getting error message 'A reduced set of content has been installed' - help!

We bought Premiere Elements 10/Photoshop Element 10 a while ago and it worked brilliantly on our Window XP machine, but since we moved to Windows 7 last year we can't get Premiere Elements 10 to work properly and always get the error message 'A reduced set of content (Instant Movie Themes, Title and Menu templates, etc) has been installed. You can install the full content by inserting your Content DVD or downloading it. Do you want to install now?'. So I've tried reinserting the DVDs and installing them. I've uninstalled all the software and started again, but each time I get the same message at the end of the process. I've spoken to the computer shop I bought the computer from and they say Windows 7 is incompatible, but that doesn't seem to be what the Adobe web site says. Please, any advice welcome as I've got a year's worth of videos I need to edit.
Thank you!
Adobe Premiere Elements 10.0
Windows
2 GHz or faster processor with SSE2 support; dual-core processor required for HDV or AVCHD editing and Blu-ray or AVCHD export.
Microsoft Windows XP with Service Pack 2, Windows Media Center, Windows Vista® (all applications run native on 32-bit operating systems and in 32-bit compatibility mode on 64-bit operating systems), or Windows 7 (Adobe® Premiere® Elements Editor runs native on 32-bit and 64-bit operating systems; all other applications run native on 32-bit operating systems and in 32-bit compatibility mode on 64-bit operating systems)

cathyj
Are you working with Windows 7 32 bit or 64 bit? What video card/graphics card does your computer use? NVIDIA GeForce? And, are you doing your download and installing with antivirus and firewall(s) disabled?
Premiere Elements 12 is compatible with Windows 7, 8, or 8.1 64 bit.
If you have tried to obtain the Premiere Elements 10 Content from the installation disc labelled for Content for your version and operating system and that is not working, then can try downloading and installing the Content from the following Adobe link if you do not decide to click on the message to initiate the content download from within the program.
http://www.adobe.com/special/premiereel/downloads/
We will be watching for your progress.
ATR

Installing Premiere Elements 10 on Windows 7 64 bit Machine

In August I purchased Premiere Elements 10 (and PSE 10 for that matter) and installed them satisfactorily on my existing 32 bit Vista computer.
As of today, I have replaced that computer with a much higher spec Windows 7 64 bit computer. However, when I try to install PRE10 on the new computer, I'm greeted with the error message that the installer doesn't support a 64 bit OS. If I'm installing from disk, I should load disk 2, otherwise I should download the 64 bit version.
I purchased the download version and can't find anywhere on the Adobe site to replace my 32 bit version with a 64 bit one--but the reference to "Disk 2" implies that my purchase should have included either.
Anyone have any thoughts? I'd hate to replace a piece of software only 3 and a half months old.
FYI, the PSE10 installed first try without any issues.
Thanks in advance,
Bob
Edited to add: Just installed my copy of Audition CS6 as well with no problems--it only seems to be PRE10 that comes with an installer that doesn't work in 64 bit.

@Steve Grisetti. I purchased the download version back in August--as far as I remember I wasn't offered a choice of 32 or 64 bit (didn't even know there WAS a 64 bit version) and the download site just auto-detected which version to give me. I haven't downloaded anything new since. As I said, the 32 bit versions of Photoshop Elements 10 and Audition CS6 both loaded and work fine on my new 64 bit system. The error message implied it was simply an installer issue--I assume from your reply that it's more than this?
@Nealeh. Thanks for the suggestion. Will my existing serial number work to convert the trial to a permanent install and will I sill be "legal" in Adobe's eyes? I use several of their products (Audition professionally) and want my installation to be "on the up and up".
Thanks again.

How can I install Premiere elements on a second PC? I have a licence.

I have a licence for Premiere elements, which I have install on my desktop. I want to install it too on a laptopPc, but I don't find it how I can do it. How can help me?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Can't install Premiere Elements 11 from a DVD

I have a disk that has photoshop and premiere (Adobe Elements 11). The Photoshop installed with no problem but when I go to install Premiere, the Install
shield Wizard comes up and runs but then cuts off when I click OK on the windows installer menu. It looks just like the picture below.
My computer is a Windows 7, it has 500GB free space, 8GB RAM, 64-bit Operating System, i5 2.5GHz processor
I've downloaded the installer program off of the internet and it did the exact same thing, I also downloaded the CD to my computer with the exact same results.

this looks like the same problem (albeit for pse 10), Premiere Elements 10 will not install - msiexec issue?
check the solutions found starting around message 14

I can't install Premiere Elements 12 as part of my Photoshop Elements 12 installation

I recently purchased Photoshop Elements 12 and Premiere Elements combined software from Dell. The software was delivered via their Download Store with a download link for digital delivery. I downloaded the software onto my computer and initiated the install. At the completion the only thing I actually had on my computer was Photoshop Elements 12 -- no Premiere Elements 12. I don't know what I did wrong, but when I called Dell Tech Support for assistance they told me to contact Adobe support.

Have you looked in Program Files to check if it is installed?
C:\Program Files\Adobe\Adobe Premiere Elements 12
If so double click on the Editor (click image below) to launch it. Otherwise yiou need to go back to the download, extract the files and double-click on Setup.exe for PRE12.

I can't install Premiere Elements 9 - No error reported

I just can't install it, it reaches a point, almost near the end, where it just starts running back, and the bar discharges, and then it just says thath my computer has not been modified. Any ideas? I've tried running it as an administrator and closing Kaspersky. Do you think it may be the space? There are 30gb free in my C drive.
Thanks-

Could I please request you to provide following log files so that we can debug issue : -
1) C:\Program Files\Common Files\Adobe\Installers\Elements STI Installers 1.0 <Date of installation failure in mm-dd-yyyy format>.log.gz
2) Start -> Run -> %Temp% -> PRE9.log
Further, if you can attach screenshot of error then it would be great.
Further, I would like to give following suggestions: -
1) Try to install PRE by keeping Setup.exe at location other than C:\users..... or desktop.
2) Before installing PRE, make sure that you have closed all adobe applications.
Thanks & Regards,
Gaurav

Can't install Premiere Elements 10

Below is the error message I get when trying to install. This is on a new 17" MACbook pro. How should I proceed?
Jay Beckwith
707-479-2554
~~~~~~~~~~
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 7 error(s), 8 warning(s)
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW034: Warning: {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed

Go2J4Play please review Updated installation instructions | Premiere Elements 10 | Mac OS for a solution to your difficulties.

Error install Premiere Elements 11 on Windows Vista 64

Program Error Message says Program will not support Vista 64 Load Premieme 11 32. What is the problem?

Here is the download link for the 32 bit of premiere elements 11:
1. you have to log in to the adobe.com with adobe ID and then choose the Acrobat or Photoshop Elements 12 page:
2. do not click on the download button.
3. copy and paste the following links one by one in the address bar.
the download will start.
http://prodesigntools.com/trials2/AdobeProducts/PRE/11/win32/PremiereElements_11_WWEFDJ_wi n32.7z
http://prodesigntools.com/trials2/AdobeProducts/PRE/11/win32/PremiereElements_11_WWEFDJ_wi n32.exe
regards,
Sandeep

Can not install Photoshop Elements 11 on windows 8

Hello,
i got the following error message at the end of the installation of Photoshop Elements 11 :
and the installation erases all the copied data and closed.
I tried everything I saw on the web...
I cleaned all the registry, desinstalled all other adobe products, cleaned again, etc etc.
Please can somebody help ?

Can not copy here the whole file (16.9 Mo) but found this inside "PSE11install.log" :
MSI (s) (38:74) [14:39:36:127]: Executing op: ActionStart(Name=CA_ChangeFolderIcon,,)
Action 14:39:36 : CA_ChangeFolderIcon.
MSI (s) (38:74) [14:39:36:127]: Executing op: CustomActionSchedule(Action=CA_ChangeFolderIcon,ActionType=3137,Source=BinaryData,Target= ChangeFolderIcon,CustomActionData=C:\Program Files (x86)\Adobe\Photoshop Elements 11)
MSI (s) (38:10) [14:39:36:130]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI6DDC.tmp, Entrypoint: ChangeFolderIcon
   Start ChangeFolderIcon:
   Installdir : C:\Program Files (x86)\Adobe\Photoshop Elements 11
   Plug-Ins folder : C:\Program Files (x86)\Adobe\Photoshop Elements 11\plug-ins
   End ChangeFolderIcon:
MSI (s) (38:74) [14:39:36:182]: Executing op: ActionStart(Name=InstallFinalize,,)
Action 14:39:36 : InstallFinalize.
MSI (s) (38:74) [14:39:36:182]: Executing op: CleanupTempFiles(TempFiles=C:\WINDOWS\Installer\487e3.mst)
MSI (s) (38:74) [14:39:36:182]: Scheduling file 'C:\WINDOWS\Installer\487e3.mst' for deletion during post-install cleanup (not post-reboot).
MSI (s) (38:74) [14:39:36:185]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=880932218)
MSI (s) (38:74) [14:39:36:185]: Assembly Error:Le service ne peut pas être démarré parce qu’il est désactivé ou qu’aucun périphérique activé ne lui est associé.
MSI (s) (38:74) [14:39:36:185]: Note: 1: 1935 2: {97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E} 3: 0x80070422 4: IAssemblyCacheItem 5: Commit 6: Microsoft.VC80.ATL,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b" ,processorArchitecture="x86"
MSI (s) (38:74) [14:39:36:185]: Assembly Error (sxs): Please look into Component Based Servicing Log located at %windir%\logs\cbs\cbs.log to get more diagnostic information.
MSI (s) (38:74) [14:39:36:187]: Transforming table Error.
Erreur 1935. An error occurred during the installation of assembly component {97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}. HRESULT: 0x80070422. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.ATL,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b" ,processorArchitecture="x86"
MSI (s) (38:74) [14:39:40:565]: Transforming table Error.
MSI (s) (38:74) [14:39:40:565]: Produit : Adobe Photoshop Elements 11 -- Erreur 1935. An error occurred during the installation of assembly component {97F81AF1-0E47-DC99-A01F-C8B3B9A1E18E}. HRESULT: 0x80070422. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.ATL,type="win32",version="8.0.50727.762",publicKeyToken="1fc8b3b9a1e18e3b" ,processorArchitecture="x86"
Fin de l'action 14:39:40 : InstallFinalize. Valeur renvoyée : 3.
I have to mention that my Windows 8 is 64-bit. Maybe an incompatibility with 'Microsoft VC80 ATL' type= Win 32 ?
Thanks for your help

How can I install Premiere Elements for XP using CDs on to a Vista laptop?

I am decommission old desktop with XP but installing on to a Vista laptop fails at point of installing Window Media 9

Thanks for replying. Version 1. it did eventually install! Even though I get the message "the currently installed sound card driver does not support Direct Sound Input. Recording audio is not possible" I am not sure if this really matters. I can load video media and it plays sound. I am decommissioning on XP desktop to a not quite so old laptop so it looks like I will be able to transfer old Elements files which I did not want to loose just yet. So far so good.

Can't install Premiere Elements 10 on Windows 7.

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