Can't install Premiere Elements 11 from a DVD

I have a disk that has photoshop and premiere (Adobe Elements 11). The Photoshop installed with no problem but when I go to install Premiere, the Install
shield Wizard comes up and runs but then cuts off when I click OK on the windows installer menu. It looks just like the picture below.
My computer is a Windows 7, it has 500GB free space, 8GB RAM, 64-bit Operating System, i5 2.5GHz processor
I've downloaded the installer program off of the internet and it did the exact same thing, I also downloaded the CD to my computer with the exact same results.

this looks like the same problem (albeit for pse 10), Premiere Elements 10 will not install - msiexec issue?
check the solutions found starting around message 14

Similar Messages

  • On how many computer can I install Premiere Elements (one licens)

    On how many computer can I install Premiere Elements (one licens)

    number
    What are the computer operating systems involved? Are you installing from installation files (from online download purchase) or from installation disc
    (from purchase in boxed packaging)? Answers to those questions would probably get you the best possible answer to your question.
    If installation files.....
    You are not going to be able to install a Premiere Elements Windows purchased serial number on a Mac computer or a Premiere Elements Mac
    purchased serial number on a Windows computer.
    If installation discs...
    Box packaging typically comes with two installation discs....one for Windows and one for Mac. In this type of situation, typically you use one
    serial number for them both. If that is the case, then the following applies...
    Adobe allows you to use the same purchased activated serial number on no more than 2 of your computers. And, you do not use them at the same time.
    If you are dealing with two computers with the same operating system, then you should be able to use that same purchased serial number for that operating system on no more than 2 of your computers. Again, you do not use them at the same time.
    Please let us know if any questions or need clarification.
    Thanks.
    ATR

  • I can't install Premiere Elements {new purchase} because of "Error 2350. 'FDI Server Error.'"

    I can't install Premiere Elements {new purchase} because of "Error 2350. 'FDI Server Error.'" I cannot "ignore"  I can only abort. Adobe says that my purchase is not supported even though it's new. Help anyone?

    Locoba
    What is the computer operating system involved? Can we assume Premiere Elements 12 as the new purchase? And, are you trying to install from an installation disc or from purchased online downloaded installation files?
    I have not run into Error 2350. FDI Server Error before, but here are some links that talk about Error 2350. Please see if any of them apply to your situation.
    http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
    Not Adobe, Error 2350. FDI Server Error.
    http://feedback.bizagi.com/suite/en/responses/error-2350-fdi-server-error
    More details on your situation may help in fine tuning the issue specific to your situation.
    How are you installing?
    Are you installing to default location?
    Is antivirus and firewalls disabled?
    ATR

  • Can't install premiere elements shared technologies error

    can't install premiere elements because of shared technologies error

    Hi,
    Please restart your system and try installing again.
    If the error persists, please share your OS details and please share the logs from the following locations:
    %temp%\PREInstall.log, PRE11.log,
    Elemets11OrganizerInstall.log,
    Organizer.log,
    PDApp.log,
    amt.log
    oobelib.log
    C:\Program Files\Common Files\Adobe\Installers\<*PRE11*>.log.gz
    thanks.
    ~ Shefali

  • I have installed Premiere Elements 11 from a disc I bought from Amazon.  I keeps asking me to re-install or if it does start stops a few minutes after I start a project.  I have a windows 8.1 PC.  I have tried numerous times to install the program and als

    I have installed Premiere Elements 11 from a disc I bought from Amazon.  I keeps asking me to re-install or if it does start stops a few minutes after I start a project.  I have a windows 8.1 PC.  I have tried numerous times to install the program and also to open it as Administrator as suggested by a friend but it still refuses to work.  I need direct help from Adobe but don't know how to get to them on this website as they seem to rely on user forums to advise customers.

    WhiteHouse Norm
    This question is already being responded to in the following duplicate thread
    Premier elements 11 keeps stopping
    Please reply in the other thread which has a discussion in progress.
    Thank you.
    ATR

  • Having trouble downloading and installing Premiere Elements 10 from my account.

    Having trouble downloading and installing Premiere Elements 10 from my account.

    Hi Jeff,
    Thanks for your reply.
    Here’s what I downloaded from my account – PremiereElements_10LS_15_win64
    I do get an error message when I double click to install:
    “The file archive part of Adobe Premiere Elements 10 is missing.
    You need all parts in the same folder in order to extract Adobe Premiere Elements 10.
    Please download all parts”.
    When on the Adobe site there are many choices which is confusing.
    Please direct me to the correct one….
    I’m running Windows 8.1
    Thank you George

  • Can I install premiere pro cs6 from mac os x 6?

    Can i install premiere pro cs6 from mac os x 6?

    System requirements for cs6
    http://helpx.adobe.com/premiere-pro/system-requirements.html#Adobe Premiere Pro CS6 system requirements

  • After installing premiere elements 11 from dvd with serial nr.install is interrupted and uninstalled

    after installing premiere elements 11 from dvd with serial nr.install is interrupted and uninstalled. what to do?

    troubleshoot the installation, http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

  • Is there an instruction sheet detailing how to install Photoshop Elements 13 (from a DVD disk), on a Windows 8.1 computer, and if so, where do I find it

    Is there an instruction sheet detailing how to install Photoshop Elements 13 (from a DVD disk), on a Windows 8.1 computer, and if so, where do I find it?

    Googled for an instruction sheet.  Got the following.
    https://helpx.adobe.com/photoshop-elements/getting-started/install-pse.html
    and
    https;//helpx.adobe.com/photoshop-elements/kb/photoshop-elements-installation-errors.html
    (Don't know why the second one didn't turn into a link, that's the url that printed out at the bottom of the page)
    In any case it doesn't matter.  I returned it to the store where I bought it.
    Rule #1; Don't use a product if the people who produce that product (software, hardware, etc.) don't properly support it.
    User forums and\or chat lines, are useful and may help.  But!  They do not constitute proper support (not for installation purposes anyway).

  • Can't install Premier Elements 10 from download

    First, I have Win7 (32) so there shouldn't be any issues like those related to 64's or Macs. I ordered Photophop Elements 10 and Premier Elements 10 download from the Adobe education store.
    Got the email w/ serial #'s and the link to my purchasaes. Photoshop Elements was listed (with S/N) with a download link. Premier was also listed (w/ S/N), but with no download link (said "not applicable"). So I proceed with Photoshop and all goes well. When prompted, I enter the S/N for Photoshop Elements, and it comes up fine. But there is never an indication of how to use the Premier number. I try a chat, but the tech can't help (after about 40 minutes). We go from "should have seen a second box to put in S/N" to "call for supporrt." But since the phone folks're not really 24/7, I thought I'd try you guys.
    How do I get Premier? Baby steps, if you will. Thanks!!!

    Kani999 I would recommend completing the following steps to locate your software.
    Log in to your Adobe account to download your software. 
    Go to the Adobe Store for your country and sign in with your Adobe ID and password.
    Click My Orders and then My Order History.
    Locate the order number, and click the Download link in the Downloads column.
    Start the download by doing one of the following:
    Click Download and follow the onscreen instructions.
    Click Akamai Download Manager and follow the onscreen instructions.
    Click Alternate Download Method, and then click the .7z and .exe files (Windows) or the .dmg file (Mac OS) to download the software to your computer.
    Also you may want to review Install | Premiere Elements | Photoshop Elements | Windows | Mac OS.

  • Can't install Premiere Elements 10 on Windows 7.

    I get an error message stating this installer does not support 64 bit windows 7. 

    Do you have the bundle of Premiere Elements and Photoshop Elements or just Premiere Elements?  I would recommend reviewing Install | Premiere Elements | Photoshop Elements | Windows | Mac OS.

  • I can't install Premiere Elements 12 as part of my Photoshop Elements 12 installation

    I recently purchased Photoshop Elements 12 and Premiere Elements combined software from Dell.  The software was delivered via their Download Store with a download link for digital delivery. I downloaded the software onto my computer and initiated the install.  At the completion the only thing I actually had on my computer was Photoshop Elements 12 --  no Premiere Elements 12.  I don't know what I did wrong, but when I called Dell Tech Support for assistance they told me to contact Adobe support.

    Have you looked in Program Files to check if it is installed?
    C:\Program Files\Adobe\Adobe Premiere Elements 12
    If so double click on the Editor (click image below) to launch it. Otherwise yiou need to go back to the download, extract the files and double-click on Setup.exe for PRE12.

  • How can I install Premiere elements on a second PC? I have a licence.

    I have a licence for Premiere elements, which I have install on my desktop. I want to install it too on a laptopPc, but I don't find it how I can do it. How can help me?

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I can't install Premiere Elements 9 - No error reported

    I just can't install it, it reaches a point, almost near the end, where it just starts running back, and the bar discharges, and then it just says thath my computer has not been modified. Any ideas? I've tried running it as an administrator and closing Kaspersky. Do you think it may be the space? There are 30gb free in my C drive.
    Thanks-

    Could I please request you to provide following log files so that we can debug issue : -
    1) C:\Program Files\Common Files\Adobe\Installers\Elements STI Installers 1.0 <Date of installation failure in mm-dd-yyyy format>.log.gz
    2) Start -> Run -> %Temp% -> PRE9.log
    Further, if you can attach screenshot of error then it would be great.
    Further, I would like to give following suggestions: -
    1) Try to install PRE by keeping Setup.exe at location other than C:\users..... or desktop.
    2) Before installing PRE, make sure that you have closed all adobe applications.
    Thanks & Regards,
    Gaurav

  • Can't install Premiere Elements 10

    Below is the error message I get when trying to install.  This is on a new 17" MACbook pro.  How should I proceed?
    Jay Beckwith
    707-479-2554
    ~~~~~~~~~~
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 7 error(s), 8 warning(s)
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    WARNING: DW034: Warning: {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW034: Warning: {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed

    Go2J4Play please review Updated installation instructions | Premiere Elements 10 | Mac OS for a solution to your difficulties.

Maybe you are looking for