Can't install - says "Close RSO3server.exe" - Help pls!

Trial download CS5
Windows Vista Home
Installed.
I start set-up.exe.
Msg = "Please close all of the following applications to continue:" RSO3Server.exe
I can't find it.
Help! I need to review Photoshop before my job interview.
Pls reply to [email protected]

Near as I can see, RSO3Server.exe is a part of something called RoboSource Control 3 from Adobe (never heard of this; part of RoboHelp maybe)? Is this something you have installed your system? If so, is there a user interface for shutting it down (a control panel, or an icon in the system tray maybe)?
This is an extreme method to get it out of the way... Bring up your Task Manager. Do you see RSO3Server.exe running in the Processes tab? If so, right-click on it and end it.
-Noel

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Install error message to close RSo3Server.exe

When installing Photoshop from the creative cloud, I get a message after the install is 42% complete. "please close the following applications to continue:- RSo3Server.exe. When I search Task Manager for open processes or Apps this is not listed. I have restarted the computer several times and get to the same point in the install every time and get the same message. No other applications are running ONLY the install of Photoshop. I am running Windows 7.

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cid:[email protected]
Pam Morris
BSc, DipEd,GradDip Comp
AIPP
Spectral Modes Photography
E: [email protected]<mailto:%[email protected]>
W: www.spectralmodes.com<http://www.spectralmodes.com

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As always, I remain your humble crooner.
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Can't install - says "Close RSO3server.exe" - Help pls!

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