Can´t install the photoshop photography program

Hallo!
I can´t install the photoshop photography program on my imac. I can sign in to the website and my account, but when I try to install the program, my adobe id is not working. Tried  to set my firewall off but it´s not working anyway...
/Jenny

Jenny if you are being prompted to enter a password during the install process then it is likely you are being asked to enter your adminstrator.  You can find more details on how to install the Adobe Creative applications included with your membership at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Similar Messages

  • I purchased and installed the Photoshop Photography Program last year but my computer crashed and now I need to re-install it again...can someone help?

    I purchased and installed the Photoshop Photography Program last year but my computer crashed and now I need to re-install it again...can someone help?

    Hi Sangeeta,
    For a fresh download on a new hard drive, it's best to start with the CC desktop app. Sign into adobe.com and download it here: creative.adobe.com/products/download/creative-cloud
    You can then launch the desktop, sign in and download PS & LR.

  • I have  my photoshop cc installed on my Mac and my windows laptop is it true that I can only use one or the other now? and if this is the case if my mac were turned off should my laptop now work? I am on the photoshop photography program

    i have  my photoshop cc installed on my Mac and my windows laptop is it true that I can only use one or the other now? and if this is the case if my mac were turned off should my laptop now work? I am on the photoshop photography program its just that i have never noticed tho before i have my mac turned on and the laptop PS works fine on the Mac but not on the Laptop

    Hello,
    see >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html  here >>> How many computers can I install on
    I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
    If you install on a third computer, it will request you to de-activate on the other two computers. You can then reactivate one of the previous two computers, and use Creative Cloud apps on it.
    Good luck!
    Hans-Günter

  • I had join the Photoshop Photography Program, but still can not use the photoshop cc, the photoshop just ask me the serial no, but i can't find my serial no.

    i had join the Photoshop Photography Program, but still can not use the photoshop cc, the photoshop just ask me the serial no, but i can't find my serial no.

    Hello,
    see >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html  here >>> How many computers can I install on
    I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
    If you install on a third computer, it will request you to de-activate on the other two computers. You can then reactivate one of the previous two computers, and use Creative Cloud apps on it.
    Good luck!
    Hans-Günter

  • I have the Photoshop Photography Program and every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

    I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

    Jodie84,
    I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
    Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
    Cheers,
    Kartikay Sharma

  • Lightroom asks for Serial Code but I subscribed to the Photoshop Photography Program

    I subscribed to the Photoshop Photography Program which includes Photoshop AND Lightroom.
    Lightroom keeps asking for a serial code.
    I need help.

    Your subscription is paid & active.
    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
    So you need to login with your Adobe ID and password to activate the cloud membership.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       On Windows XP navigate to following location:
       \windows\system32\drivers\etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       Mac:
       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
    You can refer :
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
    Please let us know if it worked.
    Regards,
    Rajshree

  • Trying to switch to the Photoshop Photography Program

    Since i'm a CC member already having Photohsop CC and paying £17.58/month, i'd like to switch to the Photoshop Photography Program as i'm a photographer and Lightroom can be amazing for me.
    When i try to submit my request it says to contact the support, so here i am .
    What should i do?
    Thank you

    Hi Lucapisanu,
    Welcome to Adobe Forum,
    Yes, you can buy Photography CC, For a limited time, you can join a special Creative Cloud plan. It includes access to Photoshop CC and Lightroom 5, plus feature updates and upgrades as they are available, 20GB of cloud storage for file sharing and collaboration, and a Behance ProSite. And it's just Rs499.00/month when you sign up for a one-year plan, but you need to join by March 31, 2014.
    https://creative.adobe.com/plans/offer/photoshop+lightroom,
    Please contact Adobe at http://adobe.ly/yxj0t6 to get the present order canceled by providing the new order number, you will not be charged any cancellation fee for the old/existing Order.You can inbox me the new order to cancel the old one without penalty.
    Regards,
    Rajshre

  • Cancel association in the Photoshop Photography Program.

    Hello!
    I need cancel my association in the Photoshop Photography Program, but I can't! How I do?
    Thanks!

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Is the Photoshop Photography Program only for U.s residentS?

    is the Photoshop Photography Program only for U.s residentS?

    That link  states
    ========================================================================================
    For a limited time, you can join a special Creative Cloud plan designed exclusively for Photoshop customers focused on photography. It includes access to Photoshop CC and Lightroom 5, plus feature updates and upgrades as they are available, 20GB of cloud storage for file sharing and collaboration, and a Behance ProSite. And it's just US $9.99/month when you sign up for a one-year plan. This is not an introductory price, but you need to join by December 31, 2013. To qualify, you must own Photoshop CS3 or later (Standard or Extended version). Questions? See our FAQ and terms.
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ ++++++++++++++++++
    This is not an introductory price, but you need to join by December 31, 2013.
    But the term link states
    Renewal
    After the first 12 months, we will automatically renew your contract based on the current price of the offering.
    +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    the current price of the offering. Does current price mean the $9.99 September 2013 price or what ever the current 2014 price is?

  • Exit Code 6: Can't install the Photoshop CS6 beta (Win 7)

    Can't install the Photoshop CS6 x64 beta on Win 7 Pro x64 (i7 CPU [email protected] GHz; 16 GB Ram, 1.7Gb NVidia)
    BTW, the contact support link is pointing to the staging site
    Here's the error log:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 6 error(s), 0 warning(s)
    ----------- Payload: {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 1.0.0.0 -----------
    ERROR: Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x80070091.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1935.An error occurred during the installation of assembly component {98CB24AD-52FB-DB5F-A01F-C8B3B9A1E18E}. HRESULT: 0x80070091.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR: DW050:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR: DW050:  - Adobe Mini Bridge CS6: Install failed
    ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed

    Hi,
    This seems a third party issue.
    Please follow the instructions in the kb article at: kb2.adobe.com/cps/403/kb403969.html
    Regards,
    Ashutosh

  • Why does I can't install the FORM6I DEMO program

    Hi :
    Why does I can't install the FORM6I DEMO program?
    Environment:WINDOWS98 ORACLE 817 single machine version FROM6i
    The FORM6i installs in the :D:\ FORM60
    The ORACLE817 installs in the D:\ORACLE 817
    While installing the DEMO, always hint is not an ORACLEHOME catalogue, two catalogues can't all install.
    Please the help!

    Hi Mountain Matt,
    Please make sure that you're logged in as an administrator, and that any antivirus software on your system is disabled. Then, trying downloading Acrobat from Download Acrobat products | Standard, Pro | XI, X, and run the installer.
    Please let us know how it goes. If you're still having trouble and need additional help, it will be very helpful to know what version of Windows you're using.
    Best,
    Sara

  • I purchased the yearly Photoshop plan. How can I install the photoshop in my mac?

    I purchased the yearly Photoshop plan. How can I install the photoshop in my mac?

    Install the Creative Cloud app and sign in.
    Mylenium

  • How can I install the photoshop in windows vista

    How can I install the photoshop in windows vista

    Windows 7 was the first Microsoft OS that needed fewer resources than its predecessor, it will run faster than Vista on the same system).  Windows 7 is also a really nice OS, whereas Vista…  well let’s just say it isn’t!  So if you are investing in a shiny new version of Photoshop, why not do the job properly and upgrade your OS as well?  It will make you very happy.

  • Does PS CS5 Student/teacher edition qualify me for the Photoshop Photography Program?

      does PS CS5 student/teacher edition qualify me for the photoshop photography program?

    Hi nikonjedimaster
    From the offer terms:
    http://www.adobe.com/store/en_us/popup/offer/ccm_photoshop_app_offer.html
    "This offer is not available to Education, OEM, or volume licensing customers"
    Are you still in education?  We currently have an offer on for Creative Cloud complete for Students/Teachers - http://www.adobe.com/products/discount-software-coupons.html
    Thanks
    Bev

  • Why am I only able to download a trial with the Photoshop Photography Program

    I registered for the Photoshop Photography Program in December - then had to change payment methods. Now my charge monthly is more - and I am unable to download a legit photoshop -only a trial

    Hi Tcom,
    Welcome to Adobe Forum,
    Have you tried logging out & logging back in of the CC desktop app?
    Have you clicked on "license this software" when you get a prompt of purchasing CC?
    Please try these steps, if the issue is still not resolved, do message me privately the order number, Email ID with which it is registered.
    I will follow it up for you.
    Regards,
    Rajshree

Maybe you are looking for

  • Some applications are not opening

    Hi, Many of my applications are not opening. Sometimes when I try to open the application it doesn't even bounce in the dock.  Other times, applications will bounce in the dock and then stop.  These are crucial apps, like Mail, Pages, and iPhoto.  Sa

  • Poor On Demand music content.

    Am I the only one who finds the lack of quality music disappointing?   Why is there no no jazz, blues or classical?   Why is the amount of classic rock so limited?  Nearly 12 months ago, when I first got BT Vision, there was a separate menu option fo

  • Need explanation on this code

    if v_inst_status_id > 0 then v_stmt_id := 3515118; v_seq_no := pk_log.f_log_stmt_ins(v_exec_id,v_stmt_id); v_return := pk_ai.f_seq_upld(v_exec_id); if v_return < 0 then goto lbl_err; end if; pk_log.f_log_stmt_upd(v_exec_id,v_seq_no); could anyone exp

  • Problem in RecordStore

    As we know that we have a method deleteRecord(int recordId) in RecordStore Class. it deletes the record ID associated with the record. So, when we delete a record, it deletes the record along with the recordID but does not rearrange the remaining rec

  • MBP slow after Mavericks upgrade?

    Ever since installing Mavericks (or maybe it's unrelated, who knows) my MBP just seems sluggish. My impression is that the sluggishness is related to disk IO. I've thought about upgrading to an SSD since I know that would help, but I think it would j