Can't install the second DVD applications - no set up icon

I have Creative Suites CS4 for Mac. First DVD installed perfectly. But the second DVD only has two folders, Extensions and Payloads, and no set up icon/function. I have contacted technical support and their solution was to send me a whole new set of DVDs, but it's still the same problem. Their other solutions did not work either. Help! How do I install my second set of applications on the Mac without the set-up icon?

I have a MacBook MacOSX 10.5.8  - 2 GB memory.
I put in the first DVD and clicked setup for easy install. The applications that were listed on that DVD (Dreamweaver, Fireworks, Acrobat) installed. When it finished installing, it said Thanks and ejected the disk. But I was still missing InDesign, Photoshop, Illustrator, and Flash. I then put in the second DVD. Nothing happened.
I called technical suppoirt and they were no help both times.
Thanks for any help.

Similar Messages

  • Can you install the Office Web Application Server on one of the App Servers for SharePoint 2013?

    Hi,
    Is it possible to run Office Web Application Server (shows preview images for docs and allows Notepad, Word, Excel to work etc) on one of the SharePoint 2013 App Servers. I don't want to have to create a new server. It talks about setting
    up a farm. 
    Better still how the feck do you switch this functionlity off - I always remember it being a pain in the arse. We accidentally ran the first part of the configuration on one of the SharePoint App Servers only to find out our subscription does not
    have this download (bar stewards changed this Nov 2014 - just after started contract).    
    Help would be much appreciated as close to go live
    Thanks.
    John.

    Hi John,
    Please reboot the server at the very beginning and test the issue again.
    Quote from you:
    Problem is I get Internet Web Page cannot display the webpage everytime I click in a excel document, powerpoint document, notebook link or the preview
    Please post the url in browser address here.
    If you just executed the command below:
    Add-WindowsFeature Web-Server,Web-Mgmt-Tools,Web-Mgmt-Console,Web-WebServer,Web-Common-Http,Web-Default-Doc,Web-Static-Content,Web-Performance,Web-Stat-Compression,Web-Dyn-Compression,Web-Security,Web-Filtering,Web-Windows-Auth,Web-App-Dev,Web-Net-Ext45,Web-Asp-Net45,Web-ISAPI-Ext,Web-ISAPI-Filter,Web-Includes,InkandHandwritingServices
    It just install some windows feature to the current server, we can find it should be done before installing several server products.
    Could you please verify if the command you executed is the same as the one above?
    You could also go to local disk and check if there is OfficeWebApps folder under C:\ProgramData\Microsoft\?
    If you check in Control Panel > Programs, is there any feature related to Office Web Apps?
    If you have confirmed there is no Office Web Apps feature installed, please go to SharePoint document library settings, and make the document to open in client, does it work?
    Regards,
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected] .
    Rebecca Tu
    TechNet Community Support

  • Can't install the Toshiba HD DVD Player for Windows 7 - 64 Bit

    Notebook: Toshiba Qosmio G40 with windows 7 Ultimate 64 Bit
    I can't install the HD DVD Player Driver from Toshiba for Windows 7 - 64 Bit 4.60.03 from 30/11/09 !
    The installation will be cancel with information that the software can not be installed on this system.

    Problem is that this file you have downloaded is not the player but just an update.
    Usually you should be able to install player designed for Vista and later install this upgrade but, as I can see, Toshiba doesnt offer HD DVD player for Vista 64-bit.
    I presume your notebook was delivered with Vista 32-bit only. Am I right about that?

  • I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\......\Application Data\Apple\Apple Software Update\

    I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\Documents and Settings\Aubrie\Local Settings\Application Data\Apple\Apple Software Update\)

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
    http://majorgeeks.com/download.php?det=4459
    Here's a screenshot showing the particular links on the page that you should be clicking:
    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Can't install the Bundled applications from the Applications Install Disc

    Hi.
    I can't install the bundled software, such as iphoto and so on. It says something about installation failed, without a fail code????? please help me it is so annoying! Ps. the Mac has i completly reinstalled MAC OSX on!

    I was having the same issue after reinstalling a MacBook Pro 17 with OS X 10.6.6 this weekend.
    When trying to install the Applications Install DVD, I got the message "An unknown installation error has occurred".
    I connected the MacBook Pro to the Internet and let it download software updates. After rebooting, it had updated to OS X 10.6.8. Applications Install DVD came back with same error. Then the software updates ran again and this time there was an Apple Software Installer Update 1.0 (http://support.apple.com/kb/DL1512) . After this update, the Applications Install DVD loaded fine.
    Hope this works for you.

  • Can I install the online version rather than using my dvd? it successfully installed (up to a point) that way, it just wont accept my serial number for some reason. my dvd isnt working properly.

    Can I install the online version rather than using my dvd? it successfully installed (up to a point) that way, it just wont accept my serial number for some reason. my dvd isnt working properly.

    If it gets far enough to reject your serial number, it won't help to download it. It must have installed ok.
    What is the message you get (DON'T tell us the serial number!!)?
    Does it mention a "qualifying product" by any chance?

  • I want to get my kids an iPod touch... can I install a second version of iTunes on my computer to sync with the new iPod?

    I want to get my kids an iPod touch... can I install a second version of iTunes on my computer to sync with the new iPod?

    There's a few ways of managing multiple devices on a single computer (and keeping seperate content on each). The following document is worth checking through:
    How to use multiple iPods, iPads, or iPhones with one computer

  • How can I install a second version without affecting the first?

    How can I install a second version of FF without affecting my original installation?

    You can install multiple Firefox versions via a custom install in different installation folders and only use the older Firefox version when you really need it.<br />
    Do a custom install and install each version in its own program folder to use multiple Firefox versions.
    * https://support.mozilla.com/kb/Custom+installation+of+Firefox+on+Windows
    * http://releases.mozilla.org/pub/mozilla.org/firefox/releases/
    Make sure not to start Firefox after the installation has finished.<br />
    Create a new profile exclusively for each Firefox version.<br />
    Create a desktop shortcut with -P "profile" appended to the target to launch each Firefox version with its own profile.
    See also:
    * http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
    * http://kb.mozillazine.org/Shortcut_to_a_specific_profile
    * http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox
    Use the -no-remote command line switch to open another Firefox instance with its own profile and to run different Firefox instances simultaneously.
    * http://kb.mozillazine.org/Opening_a_new_instance_of_Firefox_with_another_profile

  • How can you install the DVD or CD Sharing Setup software?

    How can you install the DVD or CD Sharing Setup software for a computer running MAC OSX 10.4.11 if you do not have a MacBook Air?

    You'll find the software you're looking for here:
    http://www.apple.com/support/downloads/dvdorcdsharingsetupupdateformac.html
    However, say for example you install this on your iMac G4 or Windows XP PC (you'll need to get the link for that one yourself), are you planning to try to share the drive with an iBook or other non-MacBook Air computer? If this is your case, I'm not shure if it can be done with that software. I'll need to get back to you on that one.

  • I can't install the software from the original DVD

    Welcome..
    I have purchased software:
    ADOBE INDESIGN CS 4 ME
    but I can't install the software from the original DVD after I change the hard disk and the operation system of my computer..
    after I click "Install"  the installation stop directly!!
    I need to download "ADOBE INDESIGN CS 4 ME - Arabic language support" for windows 7..
    thank you,,
    Best Regards,,

    Welcome..
    This is the answer from http://www.winsoft-intl.com:
    "Dear Majed,
    We would like to thank you for your email and we are sorry for the problem you
    face.
    Since Mid-October 2012 WinSoft are not able to support Adobe Product, You
    should contact Adobe support
    Best regards,
    Winsoft Support Team."
    And this is another answer from http://www.winsoft-intl.com:
    "Dear Majed,
    thank you for contacting us.
    Please note that since 2012 we are not Adobe reseller anymore and do not provide Support for Adobe products.
    Please contact Adobe directly or any authorized reseller in your area.
    Sorry for not being able to help you further.
    Kindest regards,"
    and Before that Adobe support service told me they can't give me links to download!! (or they do not have links to download!!)
    I can't believe all this happening with Adobe Toward one of its clients....!!

  • TS1702 I can't install and update any application, even for the free app the system ask me to sign in to the billing payment. Even though that I did sign, it still declined. Any one could help, please

    I can't install and update any application, even for the free app the system ask me to sign in to the billing payment. Even though that I did sign, it still declined. Any one could help, please

    All Apple iTunes Store accounts must have a valid form of payment set up. Even for free apps and updates. The Payment Declined message comes from your card issuer or payment source; Apple is just a pass-through for the message. You need to find out why your issuer is declining your card.

  • Can I install the Dreamweaver portion of CS6 Design and Web Premium on 1 computer and the remaining components on a second computer?

    Can I install the Dreamweaver portion only of CS6 Design and Web Premium on 1 computer and the remaining components on a second computer?

    Yes, you can, as long as you don't exceed your 2 activations.
    Mylenium

  • I have an Apple account but i can't install the free Applications?

    I have an Apple account but i can't install the free Applications always asking about the billing payment?so what shall i do?

    You need to supply the Requested Information...

  • Can I install two different iPhoto applications on the same Mac?

    Can I install two different iPhoto applications on the same Mac?

    Please explain in more detail what you are wanting to do.
    Do you want to have two different versions of iPhoto, have two different Libraries or Share iPhoto with multiple users?
    Two different iPhoto versions (06 and 08, 08 and 09 for examples) is a problem and I say no because the older version can not use a Library that the newer version has modified. 
    For iPhoto support articles, see >  Apple - Support - Mac Apps - iPhoto
    To Share a Library with other users, see > iPhoto: Sharing libraries among multiple users
    To Move a Library, see > iPhoto '11: Move your iPhoto library to a new location

  • How do I install the Content DVD in CS4 Web Premium?

    I can't find anything about this on the forum. Sorry if it has been asked before (I know it's a very basic question), but can anyone tell me how I install the Content DVD in CS4 Web Premium, please? This is the DVD that contains the PDF manuals, Fonts and samples / tutorials for Fireworks and Photoshop.
    The first two DVDs (Application 1 and 2) installed automatically, and then went straight to the Registration page without prompting me to insert any further DVDs. All of the software from the first two DVDs seems to have installed correctly.
    However, when I insert the third DVD (Content), it will not auto-run. I see ut contains an "autorun.inf" file that references a program called "autoplay.exe", but the latter isn't present on the DVD. Could this be the problem?
    I would be grateful for any suggestions.

    Cutomer support on this issue is attrocious.
    Here is what I asked them:
    "Can you please tell me how to install the Content DVD in CS4 Web Premium? This is the DVD that contains the PDF manuals, Fonts and s
    amples / tutorials for Fireworks and Photoshop.
    The first two DVDs (Application 1 and 2) installed automatically, and then went straight to the Registration page without prompting
    me to insert any further DVDs. All of the software from the Application 1 and 2 DVDs seems to have installed correctly.
    However, when I insert the third DVD (Content), it will not auto-run. Browsing the DVD, I see that it contains an "autorun.inf" file
    that references a program called "autoplay.exe", but the latter isn't present on the DVD. Could this be the problem?
    I would be grateful for any suggestions."
    This is their reply:
    "Hello ????????
    Thanks for contacting Adobe's Support, My name is ??????? and I am
    responding to you in reference to your Web Request posted on 09/03/2009,
    regarding you want to know install the Creative Suite Premium and its
    related softwares . I am really thankful to you for showing interests in
    our products.
    I wants to inform you that you need to install the first disk then you
    can install the second disk as per issue i wants to indorm you that if
    you dont have the adobe reader then you cannot view the pdf file from
    this .For that first af all you need to install the Creative Suite
    Premium.If you have any confusions regarding this i would request you
    please call to the techical support for this as it is supported by us on
    phone as well.
    Warm Regards
    Adobe Support"
    All very polite, but totally useless. They clearly haven't understood a word I said.

Maybe you are looking for

  • Retrieve latest revision of a file from perforce using web url

    Hello, I am trying to retrieve the latest revision of a file from perforce using the web url and powershell. e.g. $Pforce = "perforce.test.com/@md=d&cd=//music/Database/DBA%20Scripts/&cdf=//msc/Database/DBA%20Scripts/20scrub%20script.sql&c=don@//musi

  • Migrate Oracle 8i

    Hi all, I am unable to connect to a remote instance of Oracle 8i using sql plus or SSMA. I have downloaded the latest Oracle client install and also modified tnsnames.ora as well as listener.ora to no avail. Any assistance would be greatly appreciate

  • Digital Signature on F16

    Hi Experts, we are implementing Digital signature on Form 16. if any body already implemented this explain me the role(configuration) of functional,technical and basis consultants. what are the we need to do. regards Ram.

  • Error in extended syntax check

    HI all, I have declared some constants like this. constants: c_str1(20) value 'abcdefg,,,,,',                 c_str2(4) value 'xyz',                 c_str(30). concatenate c_str1 c_str2 into c_str. I am getting an error for c_str1 in extended syntax

  • AMD HD 7650M - Photoshop cc 3D

    Hello, this is my first post here. Well, as i said i have the HD 7650M and updated driver but i cant use the 3d option at photoshop CC.Can anyone help me? (i am graphic designer so this is very important for me) Sony Vaio SVE1512Z1EB System info: Ado