Can't install update to New Adobe CC(2014) Photoshop

Hello I use a PC and everything on my computer is up to date, from Ram to memory card. I was on earlier having problems with Photoshop. The call center said the best thing for me to do is to download the new version and its also best to get rid of the old version. Now I can't download the new or the old. The new version keep stopping at 81% and I thought I can find the old version to download. Can anyone help.!? I need this done before Monday. I also can't send a pic of what is on my screen, but if you can recognize this phrase respond please.
"Installation completed though some optional components failed to install correctly."

First uninstall CC 2014 from here:
Then to be sure, download and run the CC Cleaner tool.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then reinstall CC (2014) from the Desktop app.
Do all of this from an Administrator account.
Gene

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