Can't install updates due to how admin/silent install was built

We finally dabbled with doing a silent/admin install for our Photoshop CS6 rollout.  We thought everything worked great until we tried to do the check for updates from the menu, and it gave us a message saying that we couldn't. 
I think what happened was when we built the admin/silent install, there was an option about updates.  What we wanted to avoid was having the users (who don't have permissions to install the updates) getting prompted that an update was available.  What I think we did was somehow made it so updates can't be downloaded/installed at all.
Is there a way to change the update behavior on each machine?  Or do we have to uninstall Photoshop, then build a new silent installer package with a different option and reinstall it?  I really hope there's a way to just change the setting somehow via the registry or a file.

Have you tried using the Creative Cloud Packager to edit your previous package? I've never tried it myself to see if it will give yoiu access to make changes.
If that option isn't available I believe there is a '.dat' file in the '/Library/Application Support/Adobe/AAMUpdaterInventory/1.0/' folder on Macs that I can delete to re-enable software updates (may be CC only though). I imagine there is a similar file on a PC that could be deleted or temporarily relocated or renamed to achieve the same result.

Similar Messages

  • I have iphoto on my apple airwave. It is needing upated, but I am unable to update due to my exhusband. It was purchased under his itunes account. I can no longer even see my pics. What do I do.

    I have iphoto on my apple airwave. It is needing upated, but I am unable to update due to my exhusband. It was purchased under his itunes account. I can no longer even see my pics. What do I do.

    Can I back up my iPhoto library without being able to get into it? Such a mess.
    Just try what LarryHN recommended. Move the iPhoto application from the Applications folder to the Trash, then go the main page of the App Store, sign into the store menu with your AppleID, enter iPhoto into the Search Field.  When iPhoto is found in the store, look, if you can buy it for free. Probably there will be a "Get" button beside the application. Then you can install it for free.
    Before you run the newly installed iPhoto, make sure you have a backup.  You should really not risk to run a new iPhoto version on your iPhoto library, before you copied the iPhoto Library to a different drive.
    iPhoto needs to convert the library to a different format, and that can go wrong in rare cases, but it happens. You simply need to have a copy of your library before you risk the library upgrade.

  • HT1338 The application can't be updated due to the presence of Mac Osx 10.7.5. I updated the software of my mac to the latest update and still the application can't be updated. I'm using Mac osx lion (10.7.4)!?

    The application can't be updated due to the presence of Mac Osx 10.7.5. I updated the software of my mac to the latest update and still the application can't be updated. I'm using Mac osx lion (10.7.4)!?
    Regards,
    Mhareky

    OS X Lion Update 10.7.5 (Client Combo).

  • I've never updated my OS X 10.5.8. What can/should I update to and how do I go about it?

    I've never updated my OS X 10.5.8. What can I update to and how do I go about it?

    OK, thanks...
    Snow Leopard/10.6.x Requirements...
    General requirements
       * Mac computer with an Intel processor
        * 1GB of memory (I say 4GB at least, more if you can afford it)
        * 5GB of available disk space (I say 30GB at least)
        * DVD drive for installation
        * Some features require a compatible Internet service provider; fees may apply.
        * Some features require Apple’s MobileMe service; fees and terms apply.
    Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
    Other countries...
    http://support.apple.com/kb/HE57
    It looks like they might still have it...
    http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA
    I highly recommend you upgrade yo 6GBof RAM 1st though...
    Snow Leopard/10.6.x Requirements...
    General requirements
       * Mac computer with an Intel processor
        * 1GB of memory (I say 4GB at least, more if you can afford it)
        * 5GB of available disk space (I say 30GB at least)
        * DVD drive for installation
        * Some features require a compatible Internet service provider; fees may apply.
        * Some features require Apple’s MobileMe service; fees and terms apply.
    Which apps work with Mac OS X 10.6?...
    http://snowleopard.wikidot.com/
    It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.
    Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
    Other countries...
    http://support.apple.com/kb/HE57
    It looks like they might still have it...
    http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA
    I higly recommend  upgrading to 6 GB of RAM first though...
    http://eshop.macsales.com/MyOWC/Upgrades.cfm?sort=pop&model=298&type=Memory
    http://www.everymac.com/systems/apple/imac/specs/imac-core-2-duo-2.66-20-inch-al uminum-early-2008-penryn-specs.html
    http://eshop.macsales.com/installvideos/imac_mid_2007_mem/

  • IPhoto can't be updated due to previous purchase.

    I have read that you can re-purchase the update by dragging the iPhoto app off the dock and the app, itself, into the trash.  Following a restart, you should be able to repurchase the app.  I am concerned that this will drag all of my photos into the trash too.  Does anyone know if this is the case?  I'm fully backed up via time machine but that is only minimally consoling.  Any thoughts?
    Another thought- if iPhoto '11 was recently purchased on a new MacBook, can iTunes read what I have and allow me to download it on my iMac?  It seems like this is the direction they are going with Lion- purchase it once and it is available to all devices. 
    Thanks

    If you have purchased iPhoto by way of the Mac App Store and you are having issues with a MAS update, then yes, drag the app to the Trash and restart. No worry about the Dock alias. This will not effect your iPhoto Library because it is located in Mac HD/Users/ ~/Pictures, not in the app itself.
    As for iPhoto that came on a new Mac. That version of iPhoto cannot be updated via the MAS. That can only be updated through Software Update.

  • I started downloading an update without knowing how big the file was and when I found out how big it was decided I didn't want it because I probably won't use it. how do I stop, not pause, the download and remove the file?

    I started downloading an update for iphoto and imovie without realizing how big the file was and I really don't want these updates because I probably won't use them. I've paused the updates but don't know how to cancel them. Please let me know how to do so.

    Hide the purchase in your account and there should be nothing more from it.
    http://support.apple.com/kb/HT4919

  • HRSS:Can't approve update personal information when admin update backend.

    For this step of issue is:
    1. User submit update personal info. => send notif. for approve => Management.
    2. Admin. update something about user above before management approve => update transaction complete.
    3. Management submit approve but show error:
    "The changes were not applied because This transaction has failed because the employee's record or eligibility status has changes.Submit a new transaction."
    Please help me resolve this case.
    Thank you.

    Please see these docs.
    Transaction Failed, Employee's Record Or Eligibility Status Has Changed Error Occurs While Updating A Contact In SSHR [ID 458258.1]
    Employee's Record Eligibility Changed Error When Manager Changes Employee Assignment In SSHR [ID 728611.1]
    Error While Changing Employee DetailsThrough Sshr [ID 1300998.1]
    Thanks,
    Hussein

  • Can't get updates due to a BPDSoftware problem.

    I don't have this sourse and can't delete it.  Any help?  Thanks  wdopson.    C:\Users\MACKIN~1\AppData\Local\Temp\7zS462A\OJJ4600_Full_14\setup\bpdSoftware\

    Hello himac1
    What operating system are you using and what model of the J4600 do you have?
    What is the exact error you are getting? Could you attach a screenshot?
    So the folder 7zS462A does exist?
    Let me know what happens.
    Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
    When a solution is found please mark the post that solves your issue.

  • I cant copy and paste images with firefox but i can with MS explorer why and how is this?

    i cant copy and paste images with firefox but i can with MS explorer why and how is this? i can only copy text but not images is ther a way i can copy images with firefox and how??

    I was having this issue with MS Live email. The old Microsoft shortcuts work. For copy press ctrl+c. For paste press ctrl+v. Here is a webpage that lists all Firefox shortcuts. http://www.mouserunner.com/FF_Shortcuts1Printable.html

  • How can I install Adobe Photoshop Elements Update 9.0.3 after I get a message that Installation has failed and the solution is not in troubleshooting or forums?

    My Photoshop Elements 9 stopped working a couple of weeks ago. When I clicked the PSE button nothing happened. I tried this several times over a few days and it still failed. I uninstalled the program and re-installed it. It worked well. Then I tried to install the Update 9.0.3. The download was almost successful. When it was about to show 100% successful for the download, an error message said the installation had failed and that I should try later. I tried this many times over a few days and the same result occurred. I tried troubleshooting and the answers to questions, but I could not find an answer. I don't know where to go to see if anybody has answered my question. How can I install Update 9.0.3?
    Colin Hansen

    Try downloading and installing the 9.0.3 updater from here:
    mac
    Adobe - Photoshop Elements : For Macintosh
    windows
    Adobe - Photoshop Elements : For Windows

  • Can't install the software for the Brother MFC-9440CN because it is not currently available from the Software Update server....how do I get the driver then..it ised to work in my old mac..but cant print to it in my new unit

    Can't install the software for the Brother MFC-9440CN because it is not currently available from the Software Update server....how do I get the driver then..it ised to work in my old mac..but cant print to it in my new unit

    Download the Brother Mountain Lion drivers here.

  • Can someone plz confirm me that how i can change or update the security questions related to my apple id? as i have been never put them since i create my apple id but now due to some security reasons its asking me again and again the answers. i am unable

    can someone plz confirm me that how i can change or update the security questions related to my apple id? as i have been never put them since i create my apple id but now due to some security reasons its asking me again and again the answers. i am unable to go through the process. thanks.

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • I have Logic Studio 9.0 media set but need to install onto new Mountain Lion iMac. Migrating from older OS will allow free upgrade from App store but I don't want to migrate due to other issues. How can I install this?

    We have a valid serial number and the original 9.0 media set. When I tried migrating the App Store updated it free of charge.  However I don't know how to get Logic on without migrating as it point blank refuses when I insert the install disk.
    Thanks.

    Hi
    Something is not quite right here:
    I have the original Studio 2 disks here, and the installer runs fine under OSX.8.3. It will install Logic Pro 9.0.0, which can then be updated by downloading the 9.1.7 or 9.1.8 updater from Apple Downloads.
    On your system, the installer refuses to run, or does the install proceed, but you are unable to update Logic so that it will work on Mountain Lion?
    CCT

  • I can not install new update in Photoshop CC, does any one know, how I can install the new update?

    I can not install new update in Photoshop CC, does any one know, how I can install the new update?
    Photoshop CC show me, if I look on "Help" -> Update, there is no update. But my actual license is very old....
    I tried it, to do it manual. But there is also some problem.

    totally agree.  at this point i could care less if "apple" supports it.  i'm not renting my ipod touch, it's mine.  i paid for it.  and i'm not asking to do anything illegal with it, all i want is to get rid of this POS ios6 and get back to being able to use my ipod touch the way it was before...working. 

  • How do I update my InDesign CS3 plugins? I received a document from a colleague created in CS3 and I can't open it due to missing plugins.

    How do I update my InDesign CS3 plugins? I received a document from a colleague created in CS3 and I can't open it due to missing plugins.

    The error message is below. When I get info on the file it says it's a CS3 file.

Maybe you are looking for

  • Pre9 Crashes and Memory

    Hello, I am 90% done with a video that is about 20 minutes long. It contains video and photo images. I cannot complete the project because PrE keeps crashing I believe due to memory. My machine is XP with 4GB RAM. I took the steps recommended. All my

  • Mail (and all apps using apple.AddressBook.framework) crashing on open

    I was able to fix Safari by not selecting any Address Book lookup items in Safari-Preferences. Address Book, Mail, Omniweb all crash on open. They all point to the same problem - srr0 is telling me that the apple.AddressBook.framework is the culprit

  • [SOLVED] Kernel panic for an unknown reason

    [Solved] Steps done to solve it: 0. Panic because I couldn't play starcraft2 (this step is sooo important! ;) 1. Updated my mirrorlist. 2. Forced a refresh on the package list from the new mirrorlist. "pacman -Syy" 3. Downgraded the kernel. 4. Delete

  • Question: Cannot afford cloud pricing (am retired).  Have a bug in Dreamweaver 5.

    OK, so I have been a customer of Adobe for many years.  I am now retired and cannot afford the cloud structure pricing.  I have several bugs in Dreamweaver 5, one of which replicates the editable region so there is a duplicate after the first one.  I

  • Missing pics aftern merging events

    I have recently merged multiple events approx. 200 hundred pictures from 2 different camera's via drag and drop method in to 1 event. However, since then I am unable to view any of the photo's in viewer, I now get a large exclamation marks and there