CAN'T INSTALL UPDATES TO ADOBE PRODUCTS

WHY CANT I INSTALL UPDATES?
UPDATES WORKED FINE UNTIL CC
HOW DO I INSTALL UPDATES?
I GET AN ERROR EVERYTIME I TRY TO INSTALL!
THIS SUCKS!
FORGOT TO MENTION
ADOBE CREATIVE SUITE 5 ALL PRODUCTS
MAC BOOK PRO 15"2013

Still no answer!!!!!!!!
How difficult is this????????
Really?????
Go to a photography forum and ask any question within 2 minutes you have 50+ different answers?????
I just do not understand?????
All I want is support for a product that I paid for??????
I want to be able to see the symbol properties window in FW how hard is that?
Saw there was an up-date available? (don't know if that will actually solve my issue but must start with the latest software) guess what cant update software?????
This is some ********* way to make someone move to the CC i guess?
Why cant someone just post the answer?
I get better response from open-source code?

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