Can't install updates to my laptop

I have photoshop 12 on my desktop. I am visiting my daughter and want to install it on my laptop so I can work while I am there. I understand that you can have the program on a second computer like a laptop as long as you don't use both computers at the same time. I have photoshop on the laptop, but when I try to download the update, it says that it fails because there is no record of my basic program. I put in the serial number etc. I need to get this done. I have spent nearly all day trying to get this thing to worl. Can anyone help me? Please no shots in the dark...lolol.

Penscratcher you can download the trial version from Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe and input your serial number during the installation process.  The installation files are identical.
If you need to locate your serial number please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html for information on how to locate your registered serial number on http://www.adobe.com/.

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