Can´t install ZEN 8 GB on Win-XP-

Hello,
I can't install my ZEN on the PC. If I have installed the software from the CD, I have to connect the ZEN with the PC. The automatc Hardware-Installation begins, but then I got this message: Hardware Installation failed. During Installation is a mystake. A Serviceinstallationpart in this INF-File is bad.
Or in german:
W hrend der Ger teinstallation ist ein Fehler aufgetreten.
Ein Dienstinstallationsabschnitt dieser INF-Datei ist ung ltig.
What can I do? This message I see on 3 different PCs!
With greetings
Profi58

Hi Kok Choy,
thank you for your answer. I've installed the Microsoft-USB-Beta-Driver, and than I could install the ZEN without a problem. I'm very glad! Installing of ZEN Media Explorer, Sync Manager and so on has gone without problems. Now I'm searching for a manual in german language as a PDF-File. Unfortunally I found only Help-Files.
With greetings
Profi58

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[2010-09-09:17:30:49] Performing runtime install
[2010-09-09:17:30:49] UI SWF load is complete
[2010-09-09:17:30:49] UI initialized
[2010-09-09:17:30:49] starting user confirmation
[2010-09-09:17:30:49] Version of this installer: 2.0.3.13070
[2010-09-09:17:30:49] Installation type: new
[2010-09-09:17:30:51] starting install
[2010-09-09:17:30:51] Scheduling runtime installation operations
[2010-09-09:17:30:51] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-09-09:17:30:51] Scheduling an MSI install operation
[2010-09-09:17:30:51] Beginning runtime installation
[2010-09-09:17:30:51] Beginning install
[2010-09-09:17:30:51] Installing c:\docume~1\harry\locals~1\temp\airf1.tmp\setup.msi
[2010-09-09:17:30:56] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:17:30:56] Rolling back install of c:\docume~1\harry\locals~1\temp\airf1.tmp\setup.msi
[2010-09-09:17:30:56] Rollback due to error complete
[2010-09-09:17:30:56] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0] [2010-09-09:17:30:56] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:17:33:43] begin quitting
[2010-09-09:17:37:00] Performing runtime install
[2010-09-09:17:37:00] UI SWF load is complete
[2010-09-09:17:37:01] UI initialized
[2010-09-09:17:37:01] starting user confirmation
[2010-09-09:17:37:01] Version of this installer: 2.0.3.13070
[2010-09-09:17:37:01] Installation type: new
[2010-09-09:17:37:03] starting install
[2010-09-09:17:37:03] Scheduling runtime installation operations
[2010-09-09:17:37:03] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-09-09:17:37:03] Scheduling an MSI install operation
[2010-09-09:17:37:03] Beginning runtime installation
[2010-09-09:17:37:03] Beginning install
[2010-09-09:17:37:03] Installing c:\docume~1\harry\locals~1\temp\airfb.tmp\setup.msi
[2010-09-09:17:37:07] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:17:37:07] Rolling back install of c:\docume~1\harry\locals~1\temp\airfb.tmp\setup.msi
[2010-09-09:17:37:07] Rollback due to error complete
[2010-09-09:17:37:07] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:17:37:07] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:17:37:15] begin quitting [2010-09-09:17:40:18] Performing runtime install
[2010-09-09:17:40:18] UI SWF load is complete
[2010-09-09:17:40:19] UI initialized [2010-09-09:17:40:19] starting user confirmation
[2010-09-09:17:40:19] Version of this installer: 2.0.3.13070 [2010-09-09:17:40:19] Installation type: new
[2010-09-09:17:40:21] starting install [2010-09-09:17:40:21] Scheduling runtime installation operations
[2010-09-09:17:40:21] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723} [2010-09-09:17:40:21] Scheduling an MSI install operation
[2010-09-09:17:40:21] Beginning runtime installation
[2010-09-09:17:40:21] Beginning install
[2010-09-09:17:40:21] Installing c:\docume~1\harry\locals~1\temp\air108.tmp\setup.msi
[2010-09-09:17:40:26] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:17:40:26] Rolling back install of c:\docume~1\harry\locals~1\temp\air108.tmp\setup.msi
[2010-09-09:17:40:26] Rollback due to error complete
[2010-09-09:17:40:26] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0] [2010-09-09:17:40:26] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:17:40:43] begin quitting
[2010-09-09:18:06:51] Performing runtime install
[2010-09-09:18:06:51] UI SWF load is complete
[2010-09-09:18:06:52] UI initialized
[2010-09-09:18:06:52] starting user confirmation
[2010-09-09:18:06:52] Version of this installer: 2.0.3.13070
[2010-09-09:18:06:52] Installation type: new
[2010-09-09:18:06:54] starting install
[2010-09-09:18:06:54] Scheduling runtime installation operations
[2010-09-09:18:06:54] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-09-09:18:06:54] Scheduling an MSI install operation
[2010-09-09:18:06:54] Beginning runtime installation
[2010-09-09:18:06:54] Beginning install
[2010-09-09:18:06:54] Installing c:\docume~1\harry\locals~1\temp\air20.tmp\setup.msi
[2010-09-09:18:06:59] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:18:06:59] Rolling back install of c:\docume~1\harry\locals~1\temp\air20.tmp\setup.msi
[2010-09-09:18:06:59] Rollback due to error complete
[2010-09-09:18:06:59] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0] [2010-09-09:18:06:59] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:18:11:33] begin quitting
[2010-09-09:18:12:21] Performing runtime install
[2010-09-09:18:12:21] UI SWF load is complete
[2010-09-09:18:12:22] UI initialized
[2010-09-09:18:12:22] starting user confirmation
[2010-09-09:18:12:22] Version of this installer: 2.0.3.13070
[2010-09-09:18:12:22] Installation type: new
[2010-09-09:18:12:24] starting install
[2010-09-09:18:12:24] Scheduling runtime installation operations
[2010-09-09:18:12:24] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723} [2010-09-09:18:12:24] Scheduling an MSI install operation
[2010-09-09:18:12:24] Beginning runtime installation
[2010-09-09:18:12:24] Beginning install
[2010-09-09:18:12:24] Installing c:\docume~1\harry\locals~1\temp\air2e.tmp\setup.msi
[2010-09-09:18:12:29] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:18:12:29] Rolling back install of c:\docume~1\harry\locals~1\temp\air2e.tmp\setup.msi
[2010-09-09:18:12:29] Rollback due to error complete
[2010-09-09:18:12:29] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0] [2010-09-09:18:12:29] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:18:12:38] begin quitting
[2010-09-09:18:16:59] Performing runtime install
[2010-09-09:18:16:59] UI SWF load is complete
[2010-09-09:18:16:59] UI initialized
[2010-09-09:18:16:59] starting user confirmation
[2010-09-09:18:16:59] Version of this installer: 2.0.3.13070
[2010-09-09:18:16:59] Installation type: new
[2010-09-09:18:17:02] starting install
[2010-09-09:18:17:02] Scheduling runtime installation operations
[2010-09-09:18:17:02] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723} [2010-09-09:18:17:02] Scheduling an MSI install operation
[2010-09-09:18:17:02] Beginning runtime installation
[2010-09-09:18:17:02] Beginning install
[2010-09-09:18:17:02] Installing c:\docume~1\harry\locals~1\temp\air38.tmp\setup.msi
[2010-09-09:18:17:07] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:18:17:07] Rolling back install of c:\docume~1\harry\locals~1\temp\air38.tmp\setup.msi
[2010-09-09:18:17:07] Rollback due to error complete
[2010-09-09:18:17:07] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0] [2010-09-09:18:17:07] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:18:17:09] begin quitting
[2010-09-09:19:49:46] Performing runtime install
[2010-09-09:19:49:46] UI SWF load is complete
[2010-09-09:19:49:46] UI initialized [2010-09-09:19:49:46] starting user confirmation
[2010-09-09:19:49:46] Version of this installer: 2.0.3.13070
[2010-09-09:19:49:46] Installation type: new
[2010-09-09:19:49:48] starting install
[2010-09-09:19:49:48] Scheduling runtime installation operations
[2010-09-09:19:49:48] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-09-09:19:49:48] Scheduling an MSI install operation
[2010-09-09:19:49:48] Beginning runtime installation
[2010-09-09:19:49:48] Beginning install
[2010-09-09:19:49:48] Installing c:\docume~1\harry\locals~1\temp\aira6.tmp\setup.msi
[2010-09-09:19:49:55] Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2010-09-09:19:49:55] Rolling back install of c:\docume~1\harry\locals~1\temp\aira6.tmp\setup.msi
[2010-09-09:19:49:55] Rollback due to error complete
[2010-09-09:19:49:55] error during install: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0] [2010-09-09:19:49:55] runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

There maybe a permission issue with your "TEMP" folder.
We extract installation files to your default "TEMP" folder. Install then fails as we try to launch the installer from there.
Can you verify what the permissions are for your TEMP folder? C:\Documents and Settings\harry\Local Settings\Temp
There should be read/write access. Please verify permissions for Harry and System.
To verify write privileges and see if the files are extracting to that folder, open TEMP folder and then launch AIR installer.
You should see a folder created called AIR*.tmp
If possible, can you create a new user with Admin privileges and try installing in that account? Does error still occur?
Does environment variables have a setting for TEMP and TMP folders?

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<[email protected]> wrote in message
news:NUUwc.7866$[email protected]..
> "Jason" <[email protected]> schreef in bericht
> news:g_1wc.6375$[email protected]..
> > I was never able to install 3.2 sp2 under NW5.1 sp5, so I hoped by going
> to
> > sp7 and then finding the new Zen 3.2 sp3 I would actually get this ****
sp
> > installed. But no, yet again I get the message at the Tree screen
saying:-
> >
> > ZfD 3.2 (ZENworks for Desktops 3.2) has not been installed on the
selected
> > tree.
> > This support Pack must be installed on a tree that has ZENworks for
> Desktops
> > 3.2 installed.
>
> Try a custom install of ZfD 3.2, and select only the Schema Extensions to
be
> installed. I think the SP is looking at these to determine if ZfD is
> installed in your tree.
>
> Arjan
>
>

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[2011-09-30:19:15:57] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:19:15:57] Commandline is:
[2011-09-30:19:15:57] No installed runtime detected
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[2011-09-30:19:16:03] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
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[2011-09-30:19:16:03] No installed runtime detected
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[2011-09-30:19:16:03] Installing msi at c:\users\don\appdata\local\temp\airf90f.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-30:19:16:03] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:19:16:03] Rolling back install of c:\users\don\appdata\local\temp\airf90f.tmp\setup.msi
[2011-09-30:19:16:03] Rollback complete
[2011-09-30:19:16:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:19:16:03] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:19:16:03] Runtime Installer end with exit code 7
[2011-09-30:19:16:07] Runtime Installer end with exit code 7
[2011-09-30:19:53:30] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:19:53:30] Commandline is:
[2011-09-30:19:53:30] No installed runtime detected
[2011-09-30:19:53:38] Relaunching with elevation
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[2011-09-30:19:53:41] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:19:53:41] Commandline is: -stdio \\.\pipe\AIR_1596_0 -ei
[2011-09-30:19:53:41] No installed runtime detected
[2011-09-30:19:53:41] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-30:19:53:41] Installing msi at c:\users\don\appdata\local\temp\air18cd.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-30:19:53:41] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:19:53:41] Rolling back install of c:\users\don\appdata\local\temp\air18cd.tmp\setup.msi
[2011-09-30:19:53:41] Rollback complete
[2011-09-30:19:53:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:19:53:41] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:19:53:41] Runtime Installer end with exit code 7
[2011-09-30:19:53:50] Runtime Installer end with exit code 7
[2011-09-30:20:25:59] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:20:25:59] Commandline is:
[2011-09-30:20:25:59] No installed runtime detected
[2011-09-30:20:26:20] Relaunching with elevation
[2011-09-30:20:26:20] Launching subprocess with commandline c:\users\don\appdata\local\temp\aire7fe.tmp\adobe air installer.exe -ei
[2011-09-30:20:26:22] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:20:26:22] Commandline is: -stdio \\.\pipe\AIR_1868_0 -ei
[2011-09-30:20:26:22] No installed runtime detected
[2011-09-30:20:26:22] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-30:20:26:22] Installing msi at c:\users\don\appdata\local\temp\aire7fe.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-30:20:26:22] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:20:26:22] Rolling back install of c:\users\don\appdata\local\temp\aire7fe.tmp\setup.msi
[2011-09-30:20:26:22] Rollback complete
[2011-09-30:20:26:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:20:26:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:20:26:22] Runtime Installer end with exit code 7
[2011-09-30:20:26:27] Runtime Installer end with exit code 7
[2011-09-30:20:28:26] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:20:28:26] Commandline is:
[2011-09-30:20:28:26] No installed runtime detected
[2011-09-30:20:28:34] Relaunching with elevation
[2011-09-30:20:28:34] Launching subprocess with commandline c:\users\don\appdata\local\temp\air2952.tmp\adobe air installer.exe -ei
[2011-09-30:20:28:39] Elevated install failed: returned error code -1
[2011-09-30:20:28:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Launching elevated sub-installer failed" errorID=5100]
[2011-09-30:20:28:52] Runtime Installer end with exit code 7
[2011-09-30:21:00:43] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:21:00:43] Commandline is:
[2011-09-30:21:00:43] No installed runtime detected
[2011-09-30:21:00:47] Relaunching with elevation
[2011-09-30:21:00:47] Launching subprocess with commandline c:\users\don\appdata\local\temp\airb54c.tmp\adobe air installer.exe -ei
[2011-09-30:21:00:49] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:21:00:49] Commandline is: -stdio \\.\pipe\AIR_4264_0 -ei
[2011-09-30:21:00:49] No installed runtime detected
[2011-09-30:21:00:50] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-30:21:00:50] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:00:50] Rolling back install of c:\users\don\appdata\local\temp\airb54c.tmp\setup.msi
[2011-09-30:21:00:50] Rollback complete
[2011-09-30:21:00:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:00:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:00:50] Runtime Installer end with exit code 7
[2011-09-30:21:00:51] Runtime Installer end with exit code 7
[2011-09-30:21:02:31] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-30:21:02:31] Commandline is:
[2011-09-30:21:02:31] No installed runtime detected
[2011-09-30:21:02:35] Relaunching with elevation
[2011-09-30:21:02:35] Launching subprocess with commandline c:\users\don\appdata\local\temp\air5b89.tmp\adobe air installer.exe -ei
[2011-09-30:21:02:38] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:21:02:38] Commandline is: -stdio \\.\pipe\AIR_5364_0 -ei
[2011-09-30:21:02:38] No installed runtime detected
[2011-09-30:21:02:39] Installing msi at c:\users\don\appdata\local\temp\air5b89.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-30:21:02:40] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:02:40] Rolling back install of c:\users\don\appdata\local\temp\air5b89.tmp\setup.msi
[2011-09-30:21:02:40] Rollback complete
[2011-09-30:21:02:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:02:40] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:02:40] Runtime Installer end with exit code 7
[2011-09-30:21:02:58] Runtime Installer end with exit code 7
[2011-09-30:21:03:20] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-30:21:03:20] Commandline is:
[2011-09-30:21:03:20] No installed runtime detected
[2011-09-30:21:03:31] Relaunching with elevation
[2011-09-30:21:03:31] Launching subprocess with commandline c:\users\don\appdata\local\temp\air1b6d.tmp\adobe air installer.exe -ei
[2011-09-30:21:03:31] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-30:21:03:31] Commandline is: -stdio \\.\pipe\AIR_6684_0 -ei
[2011-09-30:21:03:31] No installed runtime detected
[2011-09-30:21:03:31] Installing msi at c:\users\don\appdata\local\temp\air1b6d.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-30:21:03:32] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:03:32] Rolling back install of c:\users\don\appdata\local\temp\air1b6d.tmp\setup.msi
[2011-09-30:21:03:32] Rollback complete
[2011-09-30:21:03:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:03:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:21:03:32] Runtime Installer end with exit code 7
[2011-09-30:21:03:33] Runtime Installer end with exit code 7
[2011-09-30:22:57:43] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86
[2011-09-30:22:57:43] Commandline is:
[2011-09-30:22:57:43] No installed runtime detected
[2011-09-30:22:57:53] Relaunching with elevation
[2011-09-30:22:57:53] Launching subprocess with commandline c:\users\don\appdata\local\temp\air79f0.tmp\adobe air installer.exe -ei
[2011-09-30:22:57:55] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86
[2011-09-30:22:57:55] Commandline is: -stdio \\.\pipe\AIR_3572_0 -ei
[2011-09-30:22:57:55] No installed runtime detected
[2011-09-30:22:57:55] Starting silent runtime install. Installing runtime version 2.7.1.19610
[2011-09-30:22:57:55] Installing msi at c:\users\don\appdata\local\temp\air79f0.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}
[2011-09-30:22:57:55] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:22:57:55] Rolling back install of c:\users\don\appdata\local\temp\air79f0.tmp\setup.msi
[2011-09-30:22:57:55] Rollback complete
[2011-09-30:22:57:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:22:57:55] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]
[2011-09-30:22:57:55] Runtime Installer end with exit code 7
[2011-09-30:22:57:56] Runtime Installer end with exit code 7

Can I install win 8 64 bit OS on dv6936 laptop win vista 64 bit OS

I just purchased the HP Pavilliom 500 destop and would like to upgrade my laptop with desktop OS.
Can I install my hp Pavilion 500 PC win 8 64 bit OS on my hp pavillion dv6936 laptop win vista 64 bit OS

Hi Ibdman,
You cannot use the Pavilion 500 desktop recovery disks to upgrade the operating system on your HP laptop.
You would have to purchase either: a Win 8 retail upgrade or full install disc to change the operating system on your laptop.
If you are considering upgrading your laptop you should consider Win 7 64 bit instead of Win 8.
Jaco
****I am not an HP employee****
Please give a" Kudos" if advice received is relevant or" Accept as Solution" if your problem has been solved.
HP Products:
810-150se Desktop
17t-j000 Notebook
1380t Desktop
560z Desktop
Errare humanum est.

How can I install Win XP on Satellite U300-150 PSU30e

How can i install win xp on U300-150 / Model : PSU30e
I try to boot from CD Win XP SP2 but cannot not detect any HDD.
How can i do it ?
There is no option on bios for SATA support or IDE
please help me

Hey buddy
You will not find any SATA or IDE settings in the BIOS. The problem is that you have not installed the SATA driver which is necessary to install the XP on this notebook.
The key is Intel Matrix Storage Manger!
The Storage Manager has to be included into the Windows XP OS during the setup procedure using the button F6.
At the other hand you could include the Storage Manger using the free application called nLite.
Search a little bit in this forum. There are enough threads and postings regarding this theme.
Ciao

Can´t install ZEN 8 GB on Win-XP-

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