Can't iTunes from one mac, but can from others

On my Mac Pro, when I go into iTunes, choose "multiple speaker", I get a list of the airport express devices in the house...but I cannot check the boxes next to any of them (except the computer). However, from my MacBook Pro, I can. I run SL, have repaired permissions, etc. I just can't choose to stream to any of the AE units. Suggestions?

I checked that. I can see them in itunes. But front row cannot see them. Both are up to date and sharing. If i manually selct it from inside itunes. no problem. But no frontrow. so no mac remote

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Encrypted message on one Mac, but not the other, from same server

I run Mail.app on two Macs, both getting mail off the same Exchange server. Multiple times in the last few weeks, a message will download to one Mac and be fine, and then the other Mac will retrieve the message, and it will suddenly be encrypted. Before a bunch of garbled text, something like the following always appears:
--000_25539419161D7744ABC322B480ED5DA507650F7Acmhprdexc04netj
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: base64
If you go to Webmail on the server, the message reads fine. And it is readable on the other Mac. I tried going to View/Message and choosing "next best alternative" but those options are grayed out. Could there be anything else set locally that is making the email unreadable on one machine but not the other? The unreadable version is always on this Mac (a Mac Mini) and not the other one (a MacBook), even though both are running the same OS version and Mail.app version.

Navigate to your Applications folder.
Right Click on iTunes and select Show Package Contents.
Navigate to Contents/MacOS/
Double-click on iTunes Helper(to get it running). This allows iTunes to start when you plug in your iPhone.
Open System Preferences and go to Users & Groups.
Select the Login Items tab to view the list.
Drag iTunes Helper from the Finder into the Login Items to get it to run at login.
Delete it from Login Items on the Mac you don't want it to start iTunes on.

USB disk connected to TC shows on one Mac, but not the other

Hi guys!
The Time Capsule works just great! I'm running it bridged in my existing network, with WiFi turned off.
And the USB disk shows fine on my Mac, but not on my colleagues' Mac. TC shows on both. What am I missing here?
The USB disk will serve as "file server" and will be backed up onto TC together with the macs.
Update: Whoa - now it suddenly shows up on both machines. Go figure.
Message was edited by: Niklas Wikman

Navigate to your Applications folder.
Right Click on iTunes and select Show Package Contents.
Navigate to Contents/MacOS/
Double-click on iTunes Helper(to get it running). This allows iTunes to start when you plug in your iPhone.
Open System Preferences and go to Users & Groups.
Select the Login Items tab to view the list.
Drag iTunes Helper from the Finder into the Login Items to get it to run at login.
Delete it from Login Items on the Mac you don't want it to start iTunes on.

Mail / iCloud rejects password on one mac but not the other

I have just upgraded my MacbookPro and my MacPro from 10.6 to 10.7.
For whatever reason - the MBP works fine and can access all my email accounts, whilst the MP is constantly rejecting the password for iCloud.
My Mobileme account was upgraded to iCloud several months ago and has been in daily use on both macs ever since.
The only difference in the upgrades is that the MBP upgrade was not a clean install, whereas the MP was installed with a clean hard drive and then all apps/data was transfered over.
Disk permissions have been repaired and that has made no difference.
Both macs are on the same network, with the same passwords and same account settings. Any suggestion how i can resolve this problem?
adam

i solved the problem by adding a new mail account to Mail, re-inputting the email address and password, then deleting the old problematic one.
works a treat!

Faded signal on one Mac but not the other

I've had my AX for several months and it's been flawless, throughout my apartment. In the past week, my MacPro desktop has had (usually) a very bad signal, while my old G4 iBook continues to have a strong signal wherever it is in the apartment, including sitting on the desk beside the Intel box that can't seem to get (or keep) a strong signal.
If I open the Airport Utility on the MacPro and kind of run it through a few paces (like scanning for AX's), the signal strength on the Pro will sometimes bump up for 30 seconds or so, but it invariably sinks back soon thereafter.
The AX is in the living room (just one wall dividing) plugged in near the TV, which has satellite coming in. I've read that satellite cables can be a problem, but nothing's changed in that setup, to explain the change in performance. And, again, if it's interference, why isn't it affecting the laptop?
Any thoughts appreciated.

No guaranteed advice, just some things to consider, things to try, and things to be aware of:
- The iBook is famous for good AirPort reception because of its plastic case.
- How close is your equipment to other apartments? It may be that a neighbor has acquired something that interferes with your system.
- You might try (a) changing the channel of your AX or (b) engaging "Interference Robustness", although I've seen cases where this latter option did more harm than good.
- Could the AirPort antenna of your Mac Pro have become dislodged?
- Is it possible for you to move your MacPro (temporarily?) so that it's next to the AX so that you can investigate whether this improved the signal strength?

Problem on one mac but not the other

This is an odd issue. I have an imac and macbook in the house. I know about the open ports set up and they are.
On the macbook I can start a video chat just fine, and this is over wireless and on the imac I cannot, this is on gigiabit ethernet.
Would anyone know where I can begin to diagnose this issue,. I tried deleting ichat prefs but this did not help.

Hi Gary
First have you set the Quicktime streaming setting, goto sys prefs/quicktime/streaming/streaming speed, set to 1.5mbps
In ichats prefs click on video and change bandwidth limit to NONE.
Restart iChat.
Also go to sys prefs/sharing and make sure internet sharing is OFF.

Spotlight on menu bar working on one mac but not on other...

On my father's Mac mini, I can put a file in his home folder and Spotlight on the menu bar will find it. This is not the case for my iBook however, as I have to either re-index my whole drive or search within my home folder using Finder to find my file. I can, however, find any other file outside my drive using the blue icon.
What have I done wrong?
Regards,
Adam

I've fixed it now. I realised that I had changed my home folder so Spotlight got confused. I changed the path in the NetInfo manager and everything's fine, for now...
Regards,
Adam

I have a desktop pc with iTunes. I just purchased a mac air book. Can I sync all of my devices, iPhone, iPod, iPad, to both computers or do I have to pick one. I would like to have iTunes on my mac, but I'm afraid I will run out of hard drive space.

I have a desktop pc with itunes. I just purchased a Mac Air book. Can I sync my devices, iphone, ipod, ipad, to both computers. Or do I have to pick one? I would like to have itunes on my mac, but i am afraid I will run out of hard disk space. Do I need to set up a seperate account on my Mac so I can load some music on it if I plan to keep my devices synced to my PC? Would it be possible to sync only my Iphone to my Mac?

To get that much storage, you need to look to professional online services. Pro-level hosting accounts may offer you that much (well, many will offer as much storage as you are prepared to pay for), or Amazon professional cloud services. You could also store the files on a home machine and pay for a professional hosting service so you could stream them over your own account (assuming your ISP connection and agreement allows for the bandwidth used). You would still need to deal with the issue of finding an app for the iPad that supported avi streaming.

I have my iphone 5 set up with Itunes on one computer, but I recently just bought my own computer. How do I set up my Iphone with the new Itunes account? Its telling me it can only be set up with one account. Do I have to delete the other account?

i have my iphone set up with itunes on one computer, but i recently bought my own computer. How do I set up my iphone with the new itunes account? It says my phone can only be set up woth one itunes account. How do I remove the previous account?

ThisGal_Drea wrote:
i have my iphone set up with itunes on one computer, but i recently bought my own computer. How do I set up my iphone with the new itunes account?
Do you mean iTunes library?
iTunes account is what you use to make iTunes purcahses.
iTunes library is what is on your computer.
It says my phone can only be set up woth one itunes account. How do I remove the previous account?
No, it tells you it can only be sync'd with one iTunes library.
Simplest way is to copy the entire /Music/iTunes/ folder (thisis the iTunes library) from old computer to new computer.

I have an ipod that is synced with an old PC, and now I have a Mac and I want the ipod to sync the photos on it with the Itunes on my Mac, but it says it was synced with another ipod. How can I accomplish this?

I have an ipod that is synced with an old PC, and now I have a Mac and I want the ipod to sync the photos on it with the Itunes on my Mac, but it says it was synced with another ipod. How can I accomplish this?

Is it the same user/iTunes account or...?
Syncing to a new computer should give you the opportunity to replace the exisiting contents with the new.

My partner was trying to sync my phone to iTunes on our mac but instead restored all his phone details to my phone. It appears that I have lost everythin. I have no backup. How can I restore my iPhone.

My partner was trying to sync my phone to iTunes on our mac but instead restored all his phone details to my phone. It appears that I have lost everything. I have no backup. How can I restore my iPhone.

hmm thats kinda odd! how he managed to do that i dont know I thought the backups were locked per phone or phonenubmers serial. Anyhow IF you have no backup at all then you have lost everything. There is software out there that can recover data on the phone that was deleted.. I would personally click restore on Itunes and restart over. You cant get back what you lost that easy and software that does recover deleted data may not allways work 100% and costs money for the software..
Lesson learned huh..

How do you transfer music from an external hard drive into iTunes on a mac, but not write the music into the mac's internal hard drive?

I am trying to load an external library with about 700 gigs of music into iTunes on my mac, but of course my mac's inter hard drive is much less than that. Is there a way I can load the music onto iTunes without importing it into my computer? I use this hard drive for DJing so it is plugged in the majority of the time. I have iTunes 12.0.1.26 on a 2011 13" MacBook Pro.

Do you use both the internal and external drives for storing music or just the external drive? If both, hold down the option key while dragging media to iTunes to get it to leave the media where it is and add the track location information to iTunes. A better solution would be to relocate the entire iTunes library to the external drive and run it all from one place. This will also make it easier to make backups of the library as you should since you are using this in a professional capacity and your livelihood depends upon it. We can provide advice on how to do this once we know more about your setup (is there an existing library already, and where?)

HT4623 I upgraded my ipad to ios 7 and it's one requesting a passcode have no idea what it is because I never had a passcode. Tried to connect to iTunes on my mac but still won't work

I upgraded my ipad to ios 7 and now it's asking for a passcode. Have no idea what to enter because I never needed a passcode. Connected it to iTunes on my mac but still doesn't work

Hi Lmprettyman,
Thanks for visiting Apple Support Communities.
This article has more information on passcode lock and how to return your iPod to working order:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
All the best,
Jeremy

Put movies in itunes on one computer why does it not show up when i access itunes from other computers or ipad2?

put movies in itunes on one computer why does it not show up when i access itunes from other computers or ipad2?

i just purchased a file that had videos in it. i put them in the itunes library on my pc where i first downloaded them. i was able to transfer them to my other pc, a laptop, through my home network. i am now trying to get them on my mac pro desktop and my ipad2. my mac pro can see the other computers on my home network but i cannot get it to connect to them. i know the operating systems are different but was hoping i could transfer pictures and files from pc to mac this way. haven't been able to get it to work yet. the videos i am trying to get my mac to see came in a folder with both mac and pc versions. i thought if i got the videos i purchased into itunes that i would then be able to get them to my mac pro and my ipad2. i am new to mac/apple and have always been pc-centric so trying to marry it all has been difficult. i speak pc pretty well but am just learning apple. am i trying to do things that are not possible? i sure could use a knowledgable friendly soul to walk me through my issues of having pc and mac on the same network. i have been able to get all computers and ipad to print on my network. thanks.

DNS not resolving on one Mac but the other works fine in same local network

Snow Leopard is doing something strange to the DNS or the permission to ping.
I have 2 Macs on the same local network, connect through the same ISP (verizon FIOS). One has no problem resolving any domain, but the other is constantly not resolving some domains.
The problem progresses like this:
* All of a sudden, DNS is not resolving from Ethernet (when it did perfectly well a minute ago).
* Then I switched to wireless (using the same LAN), and it resolved fine.
* Then it failed completely a few minutes later.
* Then I reboot my Mac, and it seemed to clear that, and worked for a day.
* Then it failed again in both Ethernet and Wireless; rebooting does not fix it.
* I cleared all the caches using Onyx, did "dscacheutil -flushcache", zapped the PRAM, reinstalled 10.6.2 combo update, repaired the permission, nothing works.
* Since the unresolved domain is my own domain, I changed the nameserver, and waited for it to propagate to see if that may be the problem, since it appeared that it is not resolving the A Record, and I waited 72 hours, and it is not resolved or propagating to the local DNS, but it worked perfectly well on my other Mac within the same network.
* Then I added other DNS, such as google DNS 8.8.8.8 or openDNS servers to it, but it didn't fix anything.
* Then I "ping" either the unresolved domain or my own Mac .local, and it gave me the error "permission denied". (Whereas I have no problem pinging my own Mac or the unresolved domain in my other Mac that works!).
* Then I "sudo ping" the unresolved domain or my own Mac, and it pinged perfectly well.
* Then I tried "ping6" my own Mac or the unresolved domain on the broken Mac, and it worked fine!
* Also, I used http://network-tools.com to ping it, and noticed that during the trace, somewhere along the route through te7-2.dsr02.dllstx3.theplanet.com and po2.car04.dllstx5.theplanet.com, it timed out along the route, so I don't know if the timeout could have been causing the reject, but I doubted, because "sudo ping" locally will get through but "ping" does not.
So I think I traced the Snow Leopard DNS problem as follows:
* Why does "ping6" works, but "ping" permission is denied unless the user is root?
* I tried to "chmod 4755 ping" but it won't let me.
* Is it because DNS is resolving using IPv6 but not IPv4?
* Or is Snow Leopard somehow screwed up the permission to access ping or similar DNS service?
* Why DNS has no problem in one Mac but caused problem on the other Mac, even though they are in the same local network?
* The only difference between the Macs maybe because I have Parallels installed in the Mac that failed to resolve DNS (with the extra Parallels Shared Ethernet), which may be interfering with it, but I tried to turn Parallels Shared Ethernet off, and it did not fix the problem.
Can anyone help or have any idea that I can fix this nagging bug with DNS? The DNS had worked before, but it simply quit working all of a sudden, and nothing can resurrect it.
Thanks.

Shut down Parallels and restart w/o letting any of Parallels TCP/IP stack resurrect itself. So many network issues with VM solutions. See if the problem persists. Create a new account and ping from there. Are your search domains manually entered on the 10.6 box?

I able to copy and paste files from external hard drive to mac, but not the other way around. Please suggest. Thanks

I m able to copy and paste selected files from external hard drive to my mac but not the other way around. Im not able to copy files from Mac to external hard drive.
The same is working fine with USB flash memory.
Please help.

Vijay Raymond Daniel wrote:
The only thing is we need to buy this software. if there is a free solution to inter change files between NTFS and HFS it would be better,
Don't use NTFS, remove your data off it first and change the format to something the Mac and PC can read, but doens't cost money or require software.
Drives, partitions, formatting w/Mac's + PC's

Can't iTunes from one mac, but can from others

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