Can't "join" started hello conversation without camera on firefox

Hello there
So as title says I can't join a conversation I started with Hello app. I can create the room, share the link and I receive a notification that my other partner connected, but we can't hear\see each other. We both have FF36. Also on his side when he joins the room, he can see a text in the middle saying "you are the first to join the room". Weird thing is that I can absolutely join other people room, and it works correctly!
The thing I think I noticed is that people with a camera can start and " host" properly a call. Another guy i know with my same setup (no camera and only mic on a desktop pc) has my exact same issue, can't host but can join other people rooms with a camera. Unfortunately we tested only with people that use laptops with integrated camera, so I don't have other people with my setup that can try and test if what i say is true.
I don't know if I was clear enough on this, tell me if you need more info. We all had Windows machine, with win 7\8 no issue on that, different networks, ecc... only thing I noticed is that they all have a camera, me and the other guy don't.
Any suggestions?
Thanks a lot!
PS is there any eta for Hello on Firefox for android? As of now I can join but I can't find a way to start a conversation!

there are various programs like https://manycam.com that install an (additional) virtual camera driver on your pc to apply some after effects and so forth - you could try if this is enough to trick firefox hello. i haven't tried that so far ;-)

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When I click on the hello icon the popup shows up but then nothing happes when I click on start converstation or when I try to register or login, the buttons seem to be dead.

''philipp [[#answer-686244|said]]''
<blockquote>
could you restart firefox, and immediately afterwards open the browser console (ctrl+shift+j), then try to click on the hello > start a conversation button and see what kind of errors/log messages show up in the browser console?
then please copy those entries, paste them into a service like http://pastebin.mozilla.org/ and put the link here into the forum. thank you!
</blockquote>
Done that with a fresh profile.
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maartenreinders wrote:
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maartenreinders wrote:
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hi There,
I have Black Berry Z10 STL 100-3.When I update my OS ,my mobile camera stop working. It shows this message "The Camera can't be started" every time, when I go to my camera application. Please help me as I already done every thing after reading this forum.
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Comptiaboy24 wrote:
Hi There,
I have Black Berry Z10 STL 100-3.When I update my OS ,my mobile camera stop working. It shows this message "The Camera can't be started" every time, when I go to my camera application. Please help me as I already done every thing after reading this forum.
First, follow the four steps outlined here:
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1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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doudouhaha wrote:
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Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB35371 After updating the device software from version 10.1 to version 10.2.0 on the BlackBerry Z10 smartphone, "Camera cannot be initiated" error message is displayed when opening the Camera app
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Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Can't "join" started hello conversation without camera on firefox

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